DK Essential Managers: Managing People, 1st Edition

  • Phillip L. Hunsaker
  • Published By:
  • ISBN-10: 0756667550
  • ISBN-13: 9780756667559
  • DDC: 658.3
  • Grade Level Range: College Freshman - College Senior
  • 72 Pages | eBook
  • Original Copyright 2009 | Published/Released September 2011
  • This publication's content originally published in print form: 2009

  • Price:  Sign in for price

About

Overview

Maximize your impact in the workplace with MANAGING PEOPLE. It will show you how to get the best out of your job by working smarter, not harder.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Contents.
Frontispiece.
Introduction.
1: Understanding Yourself.
2: Developing Self-Awareness.
3: Using Emotional Intelligence.
4: Applying Assertiveness.
5: Examining Your Assumptions.
6: Clarifying Your Values.
7: Developing Your Personal Mission Statement.
8: Interacting with Others.
9: Communicating Effectively.
10: Sending Messages.
11: Listening Actively.
12: Reading Nonverbal Cues.
13: Teaching Skills.
14: Giving Feedback.
15: Negotiating.
16: Managing Conflict.
17: Valuing Diversity.
18: Managing a Team.
19: Setting Goals and Planning.
20: Designing Work.
21: High-Performing Teams.
22: Delegating Effectively.
23: Motivating Others.
24: Appraising Performance.
25: Leading Others.
26: Setting Ethical Boundaries.
27: Ensuring Cultural Fit.
28: Solving Problems.
29: Building Power.
30: Managing Change.
31: Helping Others to Improve.
32: Coaching and Mentoring.
33: Managing Careers.
Index.
Acknowledgments.