Modern Public Information Technology Systems: Issues and Challenges Table of Contents.
1: Managing Information Technology in the Public Sector.
2: Lip Service? How PA Journals and Textbooks View Information Technology.
3: The Evolution of Federal Information Technology Management Literature: Does IT Finally Matter?.
4: Politics, Accountability, and Information Management.
5: Reconciling Information Privacy and Information Access in a Globalized Technology Society.
6: Privacy-Sensitive Tracking of Behavior with Public Information Systems: Moving Beyond Names in a Globalizing Mass Society.
7: E-Government: An Overview.
8: E-Participation Models.
9: E-Government and Creating a Citizen-Centric Government: A Study of Federal Government CIOs.
10: The Federal Docket Management System and the Prospect for Digital Democracy in U.S. Rulemaking.
11: Computer Applications in Public Administration.
12: IT Innovation in Local Government: Theory, Issues, and Strategies.
13: Information Technology as a Facilitator of Results-Based Management.
14: Managing IT Employee Retention: Challenges for State Governments.
15: Computer Tools for Public-Sector Management.
16: Computers and Social Survey Research for Public Administration.
17: Geographic Information System Applications in the Public Sector.
18: You Have Mail, but Who Is Reading It? Issues of E-Mail in the Public Workplace.
19: World Wide Web Site Design and Use in U.S. Local Government Public Management.
20: An Information Technology Research Agenda for Public Administration.
About the Authors.