Mass Customization for Personalized Communication Environments: Integrating Human Factors, 1st Edition

  • Constantinos Mourlas
  • Published By:
  • ISBN-10: 1605662615
  • ISBN-13: 9781605662619
  • DDC: 658.812
  • Grade Level Range: College Freshman - College Senior
  • 341 Pages | eBook
  • Original Copyright 2009 | Published/Released March 2010
  • This publication's content originally published in print form: 2009

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Mass Customization for Personalized Communication Environments: Integrating Human Factors focuses on the customization of services and communication environments to advance user satisfaction and provide a total redefinition of the way goods and services are created or sold and customers and vendors interact. This authoritative collection of chapters offers relevant theoretical foundations, principles, methodologies, frameworks, and best practices within the field of research.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Editorial Advisory Board.
Table of Contents.
Detailed Table of Contents.
1: Mass Customization in Products and Services.
2: The Life Event Cycle: A Special Management Tool for Mass Customization of Services.
3: Optimizing Consumer Responses to Mass Customization.
4: Resource Implications of Manufacturer-Customer Interactions in Mass Customization.
5: A Multi-Agent System for Recommending Customized Families of Products.
6: Developing Interoperability in Mass Customization Information Systems.
7: Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges.
8: Mass Customization Meets Personaliztion: The Case of Adaptive and Intelligent User Interfaces.
9: A Dynamic User Centric Framework for Enhancing eServices Effectiveness Aiming at Mass Customization.
10: Adaptive Interaction for Mass Customisation.
11: Personalizing the TV Experience: Vocomedia—A Case Study from Interactive TV.
12: Innovative Applications and Services with Customized Adaptive Behaviour.
13: Affective Human Factors Design with Ambient Intelligence for Product Ecosystems.
14: Technological and Psychological Fundamentals of Psychological Customization Systems: An Example of Emotionally Adapted Games.
15: Case Studies and Evaluations of Mass Customization.
16: Expected and Realized Costs and Benefits from Implementing Product Configuration Systems.
17: Usability and User Experience Evaluation Methods.
18: Effective Product Customization on the Web: An Information Systems Success Approach.
19: Compilation of References.
About the Contributors.