Application Administrators Handbook, 1st Edition

  • Published By:
  • ISBN-10: 0124017126
  • ISBN-13: 9780124017122
  • DDC: 005.16
  • Grade Level Range: College Freshman - College Senior
  • 626 Pages | eBook
  • Original Copyright 2013 | Published/Released June 2014
  • This publication's content originally published in print form: 2013

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An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked. Application Administrators Handbook provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle.

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
Dedication Page.
1: What Does an Application Administrator Do?.
2: Design.
3: Architecture.
4: Features Common to Many Applications.
5: Specifics about Your Application.
6: Taking Responsibility for an Application.
7: Change Control Management.
8: Installing Software.
9: Support Software.
10: Updates and Patches.
11: Supporting Your Application.
12: Disaster Recovery.
13: Handling Problems with an Application.
14: Operational Activities.
15: Security.
16: The Server.
17: Performance Tuning.
18: The Network.
19: Your Organization.
20: Users.
21: Leveraging the Vendor Relationship.
22: The Government Gets Involved.
23: Windows Tools.
24: Unix Tools.
25: Linux Tools.
26: Tools for Your Toolbox.
27: Third-Party Tools.
28: Troubleshooting Tips.
29: Things to Do or Know How to Do in Advance.
30: Things will Happen that You Don’t Want to Think About.
31: The End of Days—Decommissioning an Application.
32: Things Every Application Administrator Should Know.
33: Education.
34: Parting Advice.