Editorial Advisory Board.
List of Reviewers.
List of Contributors.
Table of Contents.
Detailed Table of Contents.
1: T–Government Foundations.
2: The Social Shaping of Transformational Government.
3: Towards T–Government by Increasing Process Maturity in Public Sector.
4: Transformation Strategies for Shared Service Centers in the Public Sector.
5: Citizens, Not Consumers.
6: Instigating Transformational Government at a Municipality Level: A Case Study.
7: Interoperability and Integration Enabling T–Government.
8: Transforming Cross–Organisational Processes between European Administrations: Towards a Comprehensive Business Interoperability Interface.
9: ICT–Enabled Optimization of Government Processes.
10: Mapping Factors Influencing EAI Adoption on the Adoption Lifecycle Phases in LGAs.
11: Improving Access to Government Information with Open Standards for Document Formats.
12: Interoperability and Constituents of Interoperable Systems in Public Sector.
13: Knowledge and Management Support.
14: Communities of Purpose: Eliminating Knowledge and Enhancing Practices in Transformational Government Programmes.
15: Knowledge–Driven Project Management in Government Transformation.
16: Interorganizational Communications in Disaster Management.
17: Competence in Transforming the Norwegian Welfare Sector: A Case Study and Implications for Future E–Government Initiatives.
18: The Call for Transformational Governance in the Knowledge Economy.
19: Measuring and Evaluating for Improvement.
20: Developing an Interdisciplinary Approach to the Evaluation of E–Government Implementation.
21: The Myth of E–Government.
22: Measurement of Transformational Government Strategies Using Balanced Scorecard Approach.
23: Measuring Transformational Use of ICTs at Regional Level.
24: Evaluating IT–Enabled Transformation in Public Services: A Case Study on Assessing Information Systems Effectiveness in a Government Organization in Turkey.
25: T–Government Adoption and Acceptance.
26: A Cost Model of Open Source Software Adoption.
27: Citizen's Acceptance of Electronic Services: A Qatari Perspective.
28: E–File Adoption: Diffusion, Experience, and Trust.
29: E–Government Implementation in Transition Countries.
30: IT Governance in the Public Sector in a Developing Country.
Compilation of References.
About the Contributors.