Global Hospitality and Tourism Management Technologies, 1st Edition

  • Patricia Ordóñez de Pablos
  • Published By:
  • ISBN-10: 1613500424
  • ISBN-13: 9781613500422
  • DDC: 910.68
  • Grade Level Range: College Freshman - College Senior
  • 270 Pages | eBook
  • Original Copyright 2012 | Published/Released November 2012
  • This publication's content originally published in print form: 2012

  • Price:  Sign in for price



Tourism is a dynamic part of our economy. The global hospitality and tourism industry, which blends the lodging, food, attractions, cultural, and travel industries, is the world's largest industry with $4.5 trillion in expenditures generating 212 million jobs. Dynamic market forces such as global competition, changing customer expectations, and new communication technology -- combined with career challenges due to ongoing industry consolidation and corporate restructuring -- mandate continuous learning and the sharing of ideas. GLOBAL HOSPITALITY AND TOURISM MANAGEMENT TECHNOLOGIES is a comprehensive collection which aims to be a source of information for all those interested in tourism and hospitality management, approaches, and trends, as well as to cover the emerging research topics which seek to define the future of IT and cultural development in the 21st century. The book provides a reference for policymakers, government officers, academics, and practitioners interested in understanding applications of IT for tourism and hospitality management.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
List of Reviewers.
Table of Contents.
1: Virtual Tourism: Functions, Profit Modes and Practices in China.
2: A Study on Tourist Management in China Based on Radio Frequency Identification (RFID) Technology.
3: Key Issues in the Implementation of Electronic Customer Relationship Management in the Australian Hospitality and Tourism Sector.
4: Advanced Technologies and Tourist Behaviour: The Case of Pervasive Environments.
5: Factors of Spatial Distribution of Recreation Areas in Peri-Urban Beijing.
6: Two Tickets for Paradise: Gaming and Tourism.
7: The Role of Architecture on Tourism Industry: The Problem of (Mis)use of Building Technology and Language of Heritage.
8: Emerging Trends in Tourism Industry in Oman.
9: Sales Force Technology for the Hospitality Industry.
10: Tourism Revitalization of Historic District in Perspective of Tourist Experience: A Case Study of San-Fang Qi-Xiang in Fuzhou City, China.
11: A Classification of Mobile Tourism Applications.
12: Personal Tour: A Multi-Agent Recommender System of Travel Packages.
13: Management of World Heritage Sites: An Integrated Sustainable Marketing Approach.
14: Research Review of OWOM: Chinese Cases.
Compilation of References.
About the Contributors.