List of Contributors.
1: Fundamental Concepts and Theories.
2: Services, E-Services, and Nonservices.
3: E-Services: Characteristics, Scope and Conceptual Strengths.
4: The Evolution of B2B E-Services from First Generation E-Commerce Solutions to Multichannel Architectures.
5: Concepts and Dynamics of the Application Service Provider Industry.
6: Service Flavors: Differentiating Service Offerings in a Services Marketplace.
7: Web Services, Service–Oriented Computing, and Service–Oriented Architecture: Separating Hype from Reality.
8: Electronic Marketplace Support for B2B Business Transactions.
9: Fundamental Patterns for Enterprise Integration Services.
10: Engineering of Experience Based Trust for E-Commerce.
11: Development and Design Methodologies.
12: A Survey of Development Methods for Semantic Web Service Systems.
13: Building Portal Applications.
14: Creating Successful Portals with a Design Framework.
15: Development and Testing of an E-Commerce Web Site Evaluation Model.
16: Transdisciplinary Approach to Service Design Based on Consumer’s Value and Decision Making.
17: Enhancing E-Service Collaboration with Enforcement and Relationship Management: A Methodology from Requirements to Event Driven Realization.
18: Model-Driven Engineering of Service-Oriented Systems: A Research Agenda.
19: The Challenge of Designing User-Centric E-Services: European Dimensions.
20: Accessibility, Usability, and Functionality in T-Government Services.
21: Bridging User Requirements and Cultural Objects: A Process-Oriented Framework for Cultural E-Services.
22: A Context-Based and Policy-Driven Method to Design and Develop Composite Web Services.
23: Technical and Functional Quality in the Development of T-Government Services.
24: The Evolving Portfolio of Business-to-Business E-Services: Service and Channel Innovation.
25: Developing Information Communication Technologies for the Human Services: Mental Health and Employment.
26: Practitioner Case Study: Practical Challenges in Portal Implementation Projects.
27: Policy–Based Security Engineering of Service Oriented Systems.
28: A Service Science Perspective on Human–Computer Interface Issues of Online Service Applications.
29: A General View of Quality Models for Web Portals and a Particularization to E–Banking Domain.
30: Business Models for M-Services: Exploring the E-Newspaper Case from a Consumer View.
31: E-Impresa: A System Dynamics Strategic Model to Evaluate SME Marketing on Line Investment.
32: Tools and Technologies.
33: How E–Services Satisfy Customer Needs: A Software–Aided Reasoning.
34: A Multi-Agent System for Handling Adaptive E-Services.
35: Flow-Based Adaptive Information Integration.
36: Mobile Service Oriented Architecture (MSOA) for Businesses in the Web 2.0 Era.
37: The Architecture of Service Systems as the Framework for the Definition of Service Science Scope.
38: A Cloud Portal Architecture for Large–Scale Application Services.
39: Do You Need Content Management System?.
40: QoS-Aware Web Services Discovery with Federated Support for UDDI.
41: Application of the FUSION Approach for Tool Assisted Composition of Web Services in Cross Organisational Environments.
42: The Semantic Side of Service-Oriented Architectures.
43: Performance Analysis of a Web Server.
44: Identification of Vulnerabilities in Web Services Using Model-Based Security.