Cases on the Human Side of Information Technology, 1st Edition

  • Published By:
  • ISBN-10: 1599044072
  • ISBN-13: 9781599044071
  • Grade Level Range: College Freshman - College Senior
  • 410 Pages | eBook
  • Original Copyright 2006 | Published/Released November 2006
  • This publication's content originally published in print form: 2006

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The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected.

Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Cases on Information Technology Series.
Detailed Table of Contents.
1: Enterprise System Development in Higher Education.
2: Laurier IT Priorities.
3: End-User System Development: Lessons from a Case Study of IT Usage in an Engineering Organization.
4: Reorganizing Information Technology Services in an Academic Environment.
5: The Rise and Fall of a Dot-Com: Lessons Learned from LivingCo.
6: Information Management in Higher Education Administration: A Slow Drive on the Information Superhighway.
7: The QUIPUDATA Case: Implementing a Quality Initiative in an IT Organization.
8: Social Impacts of Computer-Mediated Communication on Strategic Change Processes.
9: How to Successfully Manage an IT Department Under Turbulent Conditions: A Case Study.
10: Risks and Rewards: Good Citizenship and Technologically Proficient Faculty.
11: Student Laptop Ownership Requirement and Centralization of Information Technology Services at a Large Public University.
12: Toy or Useful Technology?: Diffusing Telemedicine in Three Boston Hospitals.
13: Humanware Issues in a Government Management Information Systems Implementation.
14: The Institutionalisation of User Participation for Systems Development in Telecom Éireann.
15: Enabling Electronic Medicine at KiwiCare: The Case of Video Conferencing Adoption for Psychiatry in New Zealand.
16: Building a Paperless Service: Making the Internship Connection.
17: Turning E-Commerce Theory into Action in Ireland: Taming the Celtic Tiger.
18: Problems, Their Causes and Effects in the Use of Information Systems: A Case of a Scientific Library.
19: Reality vs. Plan: How Organizational E-Commerce Strategies Evolved.
20: Setting Up to Fail: The Case of Midwest MBA.
21: Inca Foods: Reaching New Customers Worldwide.
22: End-User Computing at BRECI: The Ordeals of a One-Person IS Department.
23: Analyzing the Evolution of End User Information Technology Performance: A Longitudinal Study of a County Budget Office.
24: The Training Challenge: Installing a POS for Improved Reporting and Customer Satisfaction.
25: An Expectation of Privacy: When Does an Employer Have the Right to Monitor Employee E-Mail Messages?.
26: A Three-Tiered Approach to Global E-Commerce: Experiences of Nu Skin International.
About the Editor.