E-Banking Management: Issues, Solutions, and Strategies, 1st Edition

  • Steve Clarke Luton Business School
  • Mahmood Shah
  • Published By:
  • ISBN-10: 1605662534
  • ISBN-13: 9781605662534
  • Grade Level Range: College Freshman - College Senior
  • 299 Pages | eBook
  • Original Copyright 2009 | Published/Released October 2009
  • This publication's content originally published in print form: 2009

  • Price:  Sign in for price



The provision of services on the Internet has expanded the field of e-banking to reach all major banks around the world. "E-Banking Management: Issues, Solutions, and Strategies" focuses on human, operational, managerial, and strategic organizational issues in e-banking. A cutting-edge reference source written by a collaboration of international experts, this book provides new theoretical constructs currently underpinning research and practices within the field. In addition, this Premier Reference Source covers significant key elements, relevant perspectives and ideas, and leading theories involving the field of e-banking management.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Table of Contents.
1: E-Banking Management: An Introduction.
2: Delivery of Retail Banking Services.
3: An Overview of E-Banking.
4: E-Banking Technologies.
5: A Managerial View of E-Banking.
6: Human Involvement and E-Banking.
7: Problematic Issues in E-Banking Management.
8: Key to Success: Cases and Practical Solutions.
9: E-Banking Project Management.
10: Systems Thinking and Knowledge Management for E-Banking.
11: Strategy Development for E-Banking.
12: E-Banking: A Fuller Picture.
About the Author.