Evolutionary Concepts in End User Productivity and Performance: Applications for Organizational Progress, 1st Edition

  • Published By:
  • ISBN-10: 1605661376
  • ISBN-13: 9781605661377
  • Grade Level Range: College Freshman - College Senior
  • 307 Pages | eBook
  • Original Copyright 2008 | Published/Released March 2009
  • This publication's content originally published in print form: 2008

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Investigates a wide range of end-user computing issues. Covers many topics in this field including virtual learning environments; user acceptance of voice recognition technology; problem-based learning; knowledge management systems; KMS design; hacking; evolutionary software development; captive end-user systems; call center knowledge work; and B2E portal user satisfaction scale.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Table of Contents.
Detailed Table of Contents.
1: Information Systems Success and Failure—Two Sides of One Coin, or Different in Nature?: An Exploratory Study.
2: Achieving Sustainable Tailorable Software Systems by Collaboration Between End–Users and Developers.
3: Usability, Testing, and Ethical Issues in Captive End–User Systems.
4: Do Spreadsheet Errors Lead to Bad Decisions?: Perspectives of Executives and Senior Managers.
5: A Comparison of the Inhibitors of Hacking vs. Shoplifting.
6: Developing Success Measure for Staff Portal Implementation.
7: Contingencies in the KMS Design: A Tentative Design Model.
8: Users as Developers: A Field Study of Call Centre Knowledge Work.
9: Two Experiments in Reducing Overconfidence in Spreadsheet Development.
10: User Acceptance of Voice Recognition Technology: An Empirical Extension of the Technology Acceptance Model.
11: Educating Our Students in Computer Application Concepts: A Case for Problem–Based Learning.
12: Covert End User Development: A Study of Success.
13: When Technology Does Not Support Learning: Conflicts Between Epistemological Beliefs and Technology Support in Virtual Learning Environments.
14: A Theoretical Model and Framework for Understanding Knowledge Management System Implementation.
15: Exploring the Factors Influencing End Users’ Acceptance of Knowledge Management Systems: Development of a Research Model of Adoption and Continued Use.
16: Selected Readings.
17: Classifying Web Users: A Cultural Value-Based Approach.
18: mCity: User Focused Development of Mobile Services Within the City of Stockholm.
19: End–User Quality of Experience–Aware Personalized E–Learning.
20: High–Tech Meets End–User.
Compilation of References.
About the Contributors.