What's New

The December 2018 SAM release adds new features and functionality.

Updates

SAM LMS Integrated
  • SAM is available in the Cengage Mobile app.
  • My Account setting has been added under the menu to allow students to add their communication email and other details that the instructor may need for reporting.
SAM, Keyboarding in SAM, and SAM LMS Integrated
  • SAM is available in the Cengage Mobile app.
  • New Office 365/2016 Content Player for Exam and Training Assignments.
  • Enable individual chapters in textbooks to be available for students.
  • Improved project submission workflow.
  • Instructor dashboard user interface updates.
SAM
  • New Office 365/2019 content version is available in SAM.
    • A new guide detailing the available methods is available from any Training mode.
  • Students can unenroll themselves from a section if they haven't taken an assignment.
SAM App
  • New Office 365/2016 Content Player for Exam and Training Assignments.
  • You now have an unlimited number of attempts when launching assignments from the Learning Path Navigator in MindTap.

Known Issues

Accessibility
  • JAWS Screen Reader: The screen reader focus does not move to the menu list options under the acount name.

    WORKAROUND: Use another screen reader.

  • JAWS Screen Reader: The screen reader focus does not move to the list options under Date of Birth drop down for users who have not updated the GDPR fields in the User Profile.

    WORKAROUND: Use another screen reader.

  • JAWS Screen Reader: The screen reader focus does not move to the list options under Date of Birth and Secret Question.

    WORKAROUND: Use another screen reader.

  • IE 11 specific: The tooltop "Menu" is not displaying when users interacts with the toolbar at the top.

    WORKAROUND: Use another browser.

SAM Reports
  • When students get 100% on the pre-exam of a SAM Path, the incorrect message displays in the report. The report says students have not attempted later portion of the SAM Path assignments.
  • Incorrect scores display when instructors edit both the student’s score and total number of points for an assignment in the Gradebook for Section Results by SAM Path and Training Individual Performance report types.

    WORKAROUND: Edit the student score and the total number of points in an assignment in separate steps.

  • The Section Results by Training report generates an extra blank page when instructors export the report in a Word document for 25 or more students.
  • Reports are not generated for Pre and Post components of SAM Path ETE if training component is hidden from "Manage Assignment Types and Weights/Points" option.
SAM Assignments
  • Instructors cannot remove an assignment from a section if another instructor created the assignment.
  • When you create a project and adjust the score and step weight, the data does not remain if instructors return to step one in the Schedule Project workflow.
  • While using Internet Explorer to view the Activity List tab, the Activity List may take up to 10 minutes to load when there are over 1000 activities in the list.

    WORKAROUND: Use Chrome or Firefox.

  • IE specific: Closed captioning is paused when a student right clicks anywhere on the screen, but the audio and video continue.

    WORKAROUND: Use a different web browser.

  • CONCEPTS8644: There is a text discrepancy between the closed captions and the transcript.
  • Office 2013 Windows 10/FireFox: In Training (Practice/Apply) and Exam (S1/S2) keyboard inputs are not being accepted.

    WORKAROUND: Use another browser.

  • IE 11 specific: PPT6324 audio does not play for full text instructions of step 5.
  • Mac/iPad specific: In Training Observe mode, audio is not played when launching a new simulation.
  • EX5315: Playback freezes when the student drags the chart to the top left.
SAM Sections
  • Instructors cannot use the Communicate feature if they select more than 33 sections.

    WORKAROUND: Select fewer than 30 sections at a time.

SAM App
  • If student’s score 0% on the SAM Path Pre-Exam and the due date has passed, a message states that students got full credit and don’t need further training.
  • When instructors edit the assignment name, the new assignment name does not display on the MindTap Learning Path until the MindTap Activity dialog box is opened and saved.
  • SAM Assignment Reports are not displayed for users who are both a MT/SSO student and a SAM instructor.
  • SAM warning message is not shown before navigating to an already attempted assignment.
  • The Progress App view button is not displaying in the attempt modal for assignments less than 100%.

    WORKAROUND: View report via SAM App from the App dock, Reports tab.

  • Schedule New and Add Study Center buttons disappear if you navigate back to the Assignments page from the Add Custom Question page.
  • When editing the options of an activity after students have taken it, the intended SAM warning message does not display.