Gale Engage ingests and centralizes library data so you can analyze patron interactions in real time and identify key patterns and behaviors. Show your library’s value and transform your culture to be more agile, data driven, and adaptive.
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PERSONALIZATION THROUGH SEGMENTATION
Track transactional data through tagging capabilities to enable a better understanding of your customer interactions. This information allows users to target customers and deliver more relevant marketing outreach for services, programs, and collections.
VISUAL REPORTING
View metrics to measure trends over time and discover which programs, collections, and outreach efforts are most impactful. The customizable dashboard aligns circulation to IMLS benchmark data so you can see performance against the greater library field.
CENTRALIZED LIBRARY DATA
Consolidate data across your library system to make reporting easier, share library activity with staff, and report out strategic goals to stakeholders.
PRIVACY BY DESIGN
Gale Engage is fully compliant with relevant field practices and uses end-to-end encryption to protect patron privacy and personally identifiable information (PII).