Human Resource Management, Company Profiles

---Human Resource Management

Walt Disney World

HR Management at Walt Disney World by Leon Rubis, HR Magazine. An overview of how Walt Disney World successfully manages its 50,000 employees. The basic theme is that its human resource practices support the company's key values and priorities. Through consistent hiring approaches, orientation and training sessions, reward systems and close, frequent communications, Disney World maintains and reinforces its corporate culture.

Question: What behaviors, beliefs, attitudes and values does the company want its employees to adopt?

---Employee Benefits

• Accenture (formerly Andersen Consulting)

Accenture.com is at Employees' Service by Shari Caudron, Workforce (Workforce requires that you complete a free registration before gaining access to its articles). "Accenture.com's concierges and errand runners will do any personal and household errands for employees including house sitting, picking up a car from the repair shop and making dinner reservations at a swank downtown restaurant."

• First Tennessee Bank

First Tennessee National Corp.: Optimas® Award Profile by Gillian Flynn, Workforce (free registration required). The bank has developed programs to accommodate the demands and responsibilities employees face outside of work. For example, working mothers and other employees under the "Prime Time" program can work as little as 20 hours a week and still keep their company benefits. The bank provides a hospital day care program that enables them to work during a child's illness.

Question: Both Accenture and First Tennessee Bank offer employee benefits that may be considered quite unusual. What are the specific reasons why each of these companies is providing such generous benefits?

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•	Accenture (formerly Andersen Consulting) Accenture.com is at Employees' Service by Shari Caudron, Workforce (Workforce requires that you complete a free registration before gaining access to its articles). "Accenture.com's concierges and errand runners will do any personal and household errands for employees including house sitting, picking up a car from the repair shop and making dinner reservations at a swank downtown restaurant."

•	First Tennessee Bank First Tennessee National Corp.: Optimas® Award Profile by Gillian Flynn, Workforce (free registration required). The bank has developed programs to accommodate the demands and responsibilities employees face outside of work. For example, working mothers and other employees under the "Prime Time" program can work as little as 20 hours a week and still keep their company benefits. The bank provides a hospital day care program that enables them to work during a child's illness.

Question: Both Accenture and First Tennessee Bank offer employee benefits that may be considered quite unusual. What are the specific reasons why each of these companies is providing such generous benefits?