Student Office Hours

Student Office Hours

Click on the below link to see posted office hours. I'll be scheduling week by week as I finalize hours so that you can post for your students in your Learning Management System in case they have any questions about accessing Cengage materials.

Upcoming office hours

Peer Webinars

Peer Webinars

Cengage hosts webinars on a regular basis to ensure you're ready for anything that comes your way. Check out these training sessions to learn more about any of these timely topics.

Watch/Students & Faculty: 5 Tips for Staying Motivated and Healthy While Learning at Home

Watch: Strategies for Quickly Transitioning Courses to Online

Cengage Catalog of Materials

Cengage Catalog of Materials

Whether you're considering for this semester or future terms, check out what we've got to help ensure your course materials align with your desired course outcomes. Remember, you can add any of these to your Cengage Instructor Account to explore further, and I can easily send you an ebook to review within a few hours.

Click here for the course catalog - then click Instructor and "Browse by Discipline"

On Demand Courseware Training Materials

On Demand Courseware Training Materials

You may now be using Cengage courseware (MindTap, WebAssign, Owl, CengageNow, for example) more or in a different way than you were previously. Check out this page for training resources, including documents, videos and webinar recordings from other faculty users.

Navigating the Training Site

Training Materials Site link

Cengage Instructor Account Access Information, including Test Bank info

Cengage Instructor Account Access Information, including Test Bank info

Use this link to log in to your Cengage instructor account, where you add any materials you want to explore further, including those you may already use. If your Learning Management System ever becomes unavailable, you may also be able to access your courseware from here as well (just as your students can from their Cengage accounts). Also check out any available instructor resources, such as test banks, powerpoints and instructor's manuals, and the Cognero test generator, if you want to create your tests outside of your Learning Management System.

Most times you'll use your school email as your username; please let me know if you have questions about your username or need for me to reset your password on your behalf.

Instructor Resource Center link

How to navigate your Instructor Resource Center (i.e. Cengage account)

Cognero Test Generator Training Site link

How to download/upload test bank to Blackboard from Cengage account

How to download/upload test bank to Canvas from Cengage account

Contact Information

Contact Information

I work with a team of people dedicated to ensuring a successful experience for your students and you. Please feel free to email me with a question or to set up an appointment to discuss how we may help further with your course set up, modifications or to meet with your students if there are currently no set office hours. We're here to help.

Meredith.Shepard@Cengage.com

Contacting Cengage Tech Support

Contacting Cengage Tech Support

Please feel free to share this information with your students as well. Our US-based support team delivers answers and advice via 24/7 live phone and chat support and through our self-service website, which includes helpful articles, downloads, and tutorials.

Personalized Tech Support/Connect Now

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