Having trouble accessing Trial Period? Clear your cache and cookies

If the system is telling you that your grace period is over even after you've started a new trial with Cengage Unlimited, try clearing your cache and cookies and trying again.

Clear Cache and Cookies

• Windows PC/Laptop: Hold down Ctrl + Shift + Delete (all at the same time) then click on the “Clear Browsing Data” button.

• Mac: - Chrome: https://kb.wisc.edu/helpdesk/page.php?id=15153

- Firefox: https://kb.wisc.edu/helpdesk/page.php?id=36150

Office Hours

I am not holding set office hours this week, but please let me know if you need to connect virtually outside of these times and we will set up a time to meet.

Zoom Meeting Help

For my office hours, I use Zoom as my virtual meeting provider. 

Once you log in, you will have the option of using your computer's microphone or calling in by phone. I would recommend the latter if you are not sure of your computer's sound or if there is ambient noise; please be sure to be on a strong internet signal for our meeting. As a best practice, I recommend using Chrome or Firefox as your browser. See attached directions as reference on how to use Zoom, either for startup or during our time together.

Zoom Directions