Cengage Support Team- General Education

Disciplines: Accounting, Anthropology, Art/Humanities, Astronomy, Biology, Business (General), Business Communications, Business Law, Business Mathematics, Business Statistics, Career and College Success, Cengage Unlimited, Chemistry, College Success, Communications, Computer Science, Computing, Data / Telecommunications, Decision Sciences, Economics, English, English Literature, Environmental Science, Finance, Game Development, Geography, Geology, Graphic Communications, Health and Physical Education, Help Desk / Desktop Support, History, Languages, MIS, Management, Marketing, Mass Communication, Mathematics, Music, Music Technology-PRO, Networking & Security, Nutrition, Oceanography, Office Technology, PC Repair / A+, Philosophy, Physics, Political Science, Programming, Project Management, Psychology, Religion, Sociology, Statistics, Taxation, Theatre, Web Design & Development

Account Executive- Is your go-to person for all adoption-related questions, including course material selection, ISBN, & questions about anciallary products

Customer Success Manger/Regional Customer Success Manger- Is your go-to people for training and LMS integration consultation.

Digital Success Specialist- Is your go-to person for digital course setup, personalization and more. They can assist with any questions you need answered relating to our digital products.

 

Lindsey Reynolds - Account Executive

Lindsey Reynolds - Account Executive

Email: lindsey.reynolds@cengage.com

Phone: +1 (954) 579-7368

Daniel Cohen - Customer Success Manager

Daniel Cohen - Customer Success Manager

Email: daniel.cohen@cengage.com

Bridget Hales - Regional Customer Success Manager

Bridget Hales - Regional Customer Success Manager

Email: bridget.hales@cengage.com

Phone: +1 (919) 582-5798; x25798

Missy Anderson - Digital Success Specialist

Missy Anderson - Digital Success Specialist

Email: melissa.anderson@cengage.com

Phone: +1 (859) 657-4408; x74408

Cengage Support Team- Pre-Professional, Skills & Trades

Disciplines: Agriculture, Athletic Training/Sport Sciences, Automotive, Aviation, Basic Health Science, Blueprint Reading, CAD, Cengage Unlimited, Civil Engineering, Comm Sciences Disorders, Construction, Counseling, Criminal Justice, Data / Telecommunications, Dental Assisting, Drafting, Early Childhood, Education, Elec Engineering, Electrical Trades, Electronic Tech, Engineering, Engineering Tech, HVAC, Health Information Management, Health Occupations, Health Services Administration, Home Health Care, Hosp/Culinary/Trav/Tour, Ind Engineering, Insurance and Coding, Mach Trades/Mech Tech, Math for Trades/Applied Math for Trades, Mechanical Engineering, Mechanical Technology, Medical Assisting, Medical Laboratory Technician, Medical Terminology, Medical Transcription, Mortuary Science, Nursing, Nursing Assistant, Occupational Therapy, Office Technology, Paralegal, Pharmacy Technician, Physical Therapy, Radiographic Technology, Renewable Energy, Respiratory Care, Social Work, Surgical Technology, Trucking, Welding

Learning Consultant- Is your go-to person for all adoption-related questions, including course material selection, ISBN & questions about ancillary products.

Customer Success Manager/Regional Customer Success Manager- Is your go-to people for training and LMS integration consultation.

Digital Success Specialist- Is your go-to person for digital course setup, personalization and more. They can assist with any questions you need answered relating to your digital course.

Dionte Ervin - Learning Consultant

Dionte Ervin - Learning Consultant

Email: dionte.ervin@cengage.com

Phone: +1 (859) 657-4816; x74816

Alice Willenbrink - Customer Success Manager

Alice Willenbrink - Customer Success Manager

Email: alice.willenbrink@cengage.com

Phone: +1 (859) 657-4639

Connie Zimmerman - Regional Customer Success Manager

Connie Zimmerman - Regional Customer Success Manager

Email: connie.zimmerman@cengage.com

Phone: +1 (859) 657-4663; x74663

Cliff Dirkes - Digital Success Specialist

Cliff Dirkes - Digital Success Specialist

Email: cliff.dirkes@cengage.com

Phone: +1 (859) 657-4400; x74400

Want to schedule a training with your Customer Success Manager?

Want to schedule a training with your Customer Success Manager?

Learning to use a digital solution need not be a daunting task. Your Customer Success Manager provides hands-on training that's customized to meet the needs of you, your course, your institution and students. Training opportunities include:

  • On-Ground Training- Your Customer Sucess Manager will work with you to schedule a customized on-ground training.
  • On-Demand Training- View training webinars on your schedule. We offer a catalog of recorded trainings that can be accessed 24/7.

Setting Up Your Cengage Digital Course

Setting Up Your Cengage Digital Course

Looking for help with your Cengage digital course setup? You’ve come to the right place! Your Digital Success Specialist can help with course setup so you can focus on preparing for the first day of class. Simply fill out the short form at the link below and a team member will be in touch with next steps:

Need Technical Support?

Need Technical Support?

Our US based support team delivers answers and advice via 24/7 live phone and chat support though our self-service website which included helpful articles, downloads and tutorials.

Email Us Anytime: CUIescalations@cengage.com

Call Us Anytime: 1-800-354-9706