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What Would You Do?: An Ethical Case Workbook for Human Service Professionals 1st Edition

Patricia Kenyon

  • Published
  • 320 Pages

Overview

Based on the National Organization of Human Service Workers (NOHSE) Ethical Code of Conduct, this detailed guide to ethical decision-making provokes thoughtful consideration of all sides of various ethical, real-life dilemmas. The book acquaints readers with a variety of ethical issues and stimulates reflection, discussion, and questions about these issues and standards. The author provides a wide variety of ethical dilemmas for students to consider, along with her own suggested resolutions. These ethical dilemmas, drawn from the real-life experiences of students and professionals around the country, consider such issues as exams and papers, student competency and risk, informed decisions and dual relationships. This workbook is ideal for use along with any ethics textbook or as a stand-alone learning tool.

Patricia Kenyon, Arizona Western College

1. ETHICAL DECISION MAKING IN HUMAN SERVICES.
Ethical Choices: Do We Use Conventional or Reflective Morality? Values: How Do They Develop and How Do They Affect Us? Human Service Values: What Are They? Ethics. Ethical Theories. Ethical Principles. Ethical Guidelines for Professionals: How Do They Guide and What Are Their Limits? The Difference Between Law and Ethics. Ethical Dilemmas. The Importance of Practice with Ethical Decision-Making. Developing Your Ethical Thinking. An Ethical Decision-Making Model. Preview of the Workbook. Notes.
2. EXPLORING YOUR OWN VALUES.
How Do I View Myself and My Life Right Now? Childhood Value Messages. Rate Your Values. Self-Esteem Rating Scale. Belief in Personal Control Scale: Revised. Time Scheduling Exercise. The Social Readjustment Scale. Pleasant Events List. Rate Your Goal-Setting Ability. Values List. Values Conflict Resolution Assessment (VCRA). Self-Assessment: An Inventory of Your Attitudes and Beliefs About Professional and Ethical Issues. Notes.
3. ETHICAL STANDARDS OF HUMAN SERVICE PROFESSIONALS.
Professional Codes and Standards. NOHSE and CSHSE. Preamble. The Human Service Professional''s Responsibility to Clients. The Human Service Professional''s Responsibility to the Community and Society. The Human Service Professional''s Responsibility to Colleagues. The Human Service Professional''s Responsibility to the Profession. The Human Service Professional''s Responsibility to Employers. The Human Service Professional''s Responsibility to Self. Using the Ethical Standards of Human Service Professionals. Notes.
4. WELFARE REFORM IMPACTS A STUDENT: A CASE STUDY.
Shared Goals but Different Regulations: Student and Instructor Face a Conflict. Applying the Decision-Making Model. Reflection. Class Discussion. Summary and Preview.
5. ETHICAL ISSUES FOR STUDENTS IN THE ACADEMIC ENVIRONMENT.
Exams: Three Experiences. Academic Papers: Three Experiences. Falsifying Documentation for Personal Gain: Two Experiences. Inside the Classroom: Three Experiences.
6. PERSONAL ISSUES AND RELATIONSHIPS.
Feelings About Clients. Changing Relationships. Relationships Between Students. Parent-Child Relationships. Family-School Conflicts. Parent-Parent Relationships.
7. THE FIELD PRACTICUM: CREATING AND MAINTAINING A LEARNING ENVIRONMENT.
Getting the Placement: Two Experiences. Helping Each Other: Two Experiences. Student Competency and Risk: Four Experiences. Further Exploration. Facilitating the Best Learning Experience: Four Experiences. Hidden Agendas and Learning. Not Quite a Staff Member: Two Experiences. Further Exploration.
8. CONFIDENTIALITY.
Consent and Confidentiality. Responding to Coworkers'' Breaches of Confidentiality. Conflict: Needs of Clients Versus Needs of Others. Everyone Knows Everything.
9. CLIENT RIGHTS AND NEEDS, AGENCY POLICY, AND LAW, PART I.
Client Rights and Needs. Client Rights and Agency Procedures. Trust, Confidentiality, and Agency Policy. Personal Views and Client Needs. Informed Decisions: Two Experiences. Client Needs and Truth. Responding to a Coworker''s Breach of Client Rights. Client Needs Versus Agency Policy.
10. CLIENT RIGHTS AND NEEDS, AGENCY POLICY, AND LAW, PART II.
The Client''s Decision: Break the Rules. The Client: Caught in the System. Further Explorations. Client Needs Versus the Regulations. A Student Fears for Her Safety. Deinstitutionalization: Two Experiences. Balancing Client Rights, Client Needs, and Legal Approaches. Further Explorations.
11. DUAL RELATIONSHIPS AND SELF-DISCLOSURE.
Casual Contact. Acquaintances and Helpers: Four Experiences. Exchange of Services. A Professional''s Concern About His Client''s Safety. Money Changing Hands: Three Experiences. Responding to a Colleague''s Dual Relationship. Personal Disclosure.
12. RELATIONSHIPS WITH COLLEAGUES AND SUPERVISORS IN THE WORK SETTING.
Conflicts with Coworkers'' Performance Standards. Peer Preceptorship. Whistle Blowing: Two Experiences. A Coworker''s Request. Reporting Workplace Harassment. Reporting Coworkers'' Unprofessional Behavior: Two Experiences.
13. PROFESSIONALS, AGENCIES, AND OTHER ENTITIES.
Fund Raising. The Public''s Questions About the Agency. The Option to Become a Whistle Blower: Three Experiences. Further Explorations.
14. APPLYING ETHICAL THINKING IN YOUR OWN EXPERIENCE.
Your Ethical Issues and Dilemmas. Ranking of Ethical Principles. "Dear Career�". Ethical Dilemmas in Your Own Academic and Service Communities. Notes.
GLOSSARY.
BIBLIOGRAPHY.
SUBJECT AND AUTHOR INDEX.
EXERCISE AND ANECDOTE INDEX.

"I really enjoyed this workbook. Not only was it easy to read, but the activities were clear and well thought-out."

"…a valuable asset for human service curriculums. This book provides real life examples drawn from the experience of human service students and professionals from across the country. Students will be able to easily identify with the case studies depicted."

"This book is wonderful. I can visualize using it in a variety of classes from introduction to human services to issues and ethics and on into the pre-practicum and practicum seminars connected to the field experiences."