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Overview

RECORDS MANAGEMENT, Tenth Edition, provides a comprehensive introduction to the complex field of records management. The text features sound principles of records and information management that include the entire range of records—physical (paper), image records, and electronic media used in computerized systems. Part I, Records and Information Management, provides thorough coverage of alphabetic filing rules, as well as methods of storing and retrieving alphabetic, subject, numeric, and geographic records. The rules agree with the latest standard filing guidelines presented by ARMA International. Part II, Electronic Records Management, introduces electronic records file management as well as classifying electronic files using metadata, taxonomies, and file plans; and the use of magnetic, optical and solid state media through the phases of the records management life cycle.A new chapter introduces Enterprise Content Management (ECM) and describes how Microsoft SharePoint is used in Records Management. Part III, RIM Program Administration, delves into the records and information management (RIM) program components and guidelines; with expanded coverage of information governance, social media, and the records and information manager's responsibilities. In addition to content based on ARMA International standards and best practices, the text features realistic database activities, profiles of real-world professionals, and practical advice and examples to prepare students for career success. The Tenth Edition features extensive updates, including a restructuring of the chapters to reflect the growing importance of electronic records management.

Judy Read, Portland Community College

Judith Read, M. Ed., is a professional educator who taught high school for nine years and has taught for more than 28 years at Portland Community College (PCC). She was named Post-Secondary Teacher of the Year by the Oregon Business Education Association and by the Oregon Vocational Association. She is now an adjunct instructor teaching distance classes for PCC, as well as an active member of ARMA International and the Oregon Chapter of ARMA. Read holds ARMA International certificates in Essentials of RIM and SharePoint Records Management.

Mary Lea Ginn, Union Institute & University, Cincinnati OH

Mary Lea Ginn, Ph.D., is Director of International Student Services and the Institutional Review Board at Union Institute & University in Cincinnati, Ohio. Her professional experience includes positions as a university instructor, textbook development editor, and consulting editor in business and records management areas. Dr. Ginn has authored and co-authored four college-level textbooks.
  • The Tenth Edition includes a new chapter devoted to Enterprise Content Management (ECM), describing four business processes and detailing how Microsoft® SharePoint is used in the field of records and information management.
  • The text is now divided into three sections. Part I, Records and Information Management, introduces the student to the area of records and information management, the environment in which RIM lives, alphabetic storage and retrieval methods for physical and electronic systems, and subject, numeric, and geographic storage methods. Part II, Electronic Records Management, introduces electronic records file management; using metadata, taxonomies, file plans, and databases; magnetic, optical, and solid state media through the phases of the records management life cycle; and Enterprise Content Management. Part III, RIM Program Administrator, introduces the records and information (RIM) program components, guidelines, and responsibilities.
  • MindTap Records Management is now available, which includes auto-graded in-text activities ,a useful study guide, and more.
  • The authors have thoroughly updated the text to reflect the latest technology and techniques relevant to records management, such as Enterprise Content Management and the use of SharePoint; classifying electronic files using metadata, taxonomies and file plans; details about the records and information manager's responsibilities; wikis, blogs, text messages, instant messaging, social media, and more.
  • Eye-catching, full-color illustrations and photos provide realistic examples of filing supplies, file drawers, filing systems, and electronic records.
  • An available Microsoft™ Access® tutorial helps readers learn and strengthen basic software skills, while Access database activities included throughout the text and online are available to reinforce these skills.
  • "Career Corner" features provide information about various careers in records management (including job descriptions and profiles of real-world professionals), while Internet activities in each chapter provide a hands-on way to bring the world of work into the classroom.
  • "On the Job" features open each chapter by showcasing interviews with professionals in the field, providing real-world relevance to help readers appreciate the concepts to be covered in the pages ahead.
  • Text content and activities are carefully designed to reflect the realities of professional practice: a comprehensive practice set provides realistic activities for filing and retrieval of both paper and electronic records, while rules compatible with ARMA International standards and best practices are included throughout the text.
  • A recurring "My Records" feature provides valuable information related to the management of personal records.
Part I: RECORDS AND INFORMATION MANAGEMENT.
1. Records and Information Management.
2. The RIM Environment.
3. Alphabetic Indexing Rules 1-4.
4. Alphabetic Indexing Rules 5-8.
5. Alphabetic Indexing Rules 9-10.
6. Alphabetic Records Management, Equipment, and Procedures.
7. Storing, Retrieving, and Transferring Records.
8. Subject Records Management.
9. Numeric Records Management.
10. Geographic Records Management.
Part II: ELELECTRONIC RECORDS MANAGEMENT.
11. Electronic Records File Management.
12. Electronic Media and Image Records.
13. Electronic Records Management Tools.
Part III: RIM PROGRAM ADMINSTRATION.
14. Managing a RIM Program.
Appendices.
Glossary.
Index.
MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305119207
  • ISBN-13: 9781305119208
  • Bookstore Wholesale Price $147.00
  • RETAIL $147.00

Digital Access + Print — Flexible Value

Recommended and most popular

  • ISBN-10: 1305621220
  • ISBN-13: 9781305621220
  • Bookstore Wholesale Price $138.50
  • RETAIL $183.95

Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 1305539648
  • ISBN-13: 9781305539648
  • STARTING AT $25.49

  • STARTING AT $25.49

  • ISBN-10: 1305119169
  • ISBN-13: 9781305119161
  • Bookstore Wholesale Price $128.50
  • RETAIL $170.95

"I've used this book for nearly 30 years for my classes in Records Management and it is still the best book for this class. It is easy to understand and the examples make it easy to understand the filing rules."

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Cengage Learning Testing, powered by Cognero Instant Access

ISBN: 9781305119253
Cengage Learning Testing Powered by Cognero is a flexible, online system that allows you to: author, edit, and manage test bank content from multiple Cengage Learning solutions; create multiple test versions in an instant; deliver tests from your LMS, your classroom or wherever you want.

Records Management Simulation

ISBN: 9781305119178
Records Management Simulation provides realistic activities for filing and retrieval of both physical and electronic records in a business environment. Rules are compatible with ARMA International guidelines. This set of practical learning materials consists of 13 filing jobs in which students practice physical document filing in alphabetic, subject, consecutive numeric, terminal-digit numeric, and geographic filing systems as well as requisition/charge-out and transfer procedures. A data CD includes report sheets to be filled out by students after they complete each job, finding test forms, simulated e-mail messages, and files for use with database applications.

FOR STUDENTS

Records Management Simulation

ISBN: 9781305119178
Records Management Simulation provides realistic activities for filing and retrieval of both physical and electronic records in a business environment. Rules are compatible with ARMA International guidelines. This set of practical learning materials consists of 13 filing jobs in which you can practice physical document filing in alphabetic, subject, consecutive numeric, terminal-digit numeric, and geographic filing systems as well as requisition/charge-out and transfer procedures. A data CD includes report sheets to fill out after you complete each job, finding test forms, simulated e-mail messages, and files for use with database applications.