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Organizational Behavior: Managing People and Organizations 12th Edition

Ricky W. Griffin | Jean M. Phillips | Stanley M. Gully

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Overview

Griffin, Phillips, and Gully's ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS combines Griffin's market leading, content-driven resource with Phillips and Gully's outstanding pedagogical approach. The twelfth edition's applied presentation balances classic management ideas with the most recent OB developments and contemporary trends. New cases, exercises, assessments, video cases, and activities help you equip your students with the assets, tools, and resources to compete effectively amid a world of change -- and learn how to think and act like managers.

Ricky W. Griffin, Texas A&M University

Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He served as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management, the Southern Management Association, and the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace, and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including: Management, Organizational Behavior, HR, Management Skills, Introduction to Business, and International Business.

Jean M. Phillips, Rutgers University

Jean Phillips is a professor of Human Resource Management in the School Labor and Employment Relations at Penn State University. Jean earned her Ph.D. in organizational behavior from Michigan State University. Jean was among the top 5% of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Jean has served on multiple editorial boards of top journals and she has published over 30 research articles. She has authored nine books, including Strategic Staffing (3e, 2014), Organizational Behavior (2e, 2013), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management. Jean was also the founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press. She has taught classroom and hybrid classroom/online courses in strategic human resource management, organizational behavior, staffing, and teams and leadership in the United States, Iceland, and Singapore. Her research interests focus on recruitment and staffing, leadership and team effectiveness, and linking organizational survey results to business outcomes.

Stanley M. Gully, Rutgers University

Stan Gully is a professor of human resource management in the School Labor and Employment Relations at Penn State University. Stan earned his Ph.D. in industrial/organizational psychology from Michigan State University. He is a fellow of the Society for Industrial and Organizational Psychology and has appeared on lists of most influential scholars inside and outside the Academy of Management. He has authored or co-authored numerous research articles, books, and book chapters on a variety of topics, including leadership, team effectiveness, motivation, training, strategic staffing, and recruitment. Professor Gully has won awards for his research, teaching, and service to the field, and he is serving or has served on the editorial boards of Academy of Management Journal, Journal of Management, Journal of Applied Psychology, Journal of Organizational Behavior, and Journal of Business and Psychology. He is a founding co-editor of the OB/HRM collection of Business Expert Press. He has taught undergraduate, master's, Ph.D., and executive classes on a wide variety of topics using traditional and distance learning technologies, both domestically and globally. Professor Gully's applied work includes, but is not limited to, managing at UPS, designing leadership training programs, developing team communication interventions, evaluating predictors of salesperson effectiveness, implementing employee surveys to drive organizational success, and enhancing managerial interviewing and communication skills. His research interests revolve around health and wellness, strategic recruiting, leadership and team effectiveness, training, and organizational learning.

MindTap® is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. Empower students to accelerate their progress with MindTap.

  • "Real-World Challenges" encourage participation and thought as students examine organizations and topics making news today, such as Disney and Starbucks.
  • Self-assessments help students connect to chapter material to promote engagement and encourage development. These self-assessments can also be found in MindTap®.
  • Experiential learning activities powered by YouSeeU ® allow students to collaborate virtually online using video and audio and complete Role Play or Group Project assignments.
  • Custom designed, the Now What? Video series follows a group of employees at a fictitious toy company to illustrate chapter concepts in a work organization.

Organizational Behavior: Managing People and Organizations

TABLE OF CONTENTS

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
1. An overview of organizational behavior.
2. The changing environment of organizations.
Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.
3. Individual characteristics.
4. Individual values, perceptions, and reactions.
5. Motivating behavior.
6. Motivating behavior with work and rewards.
Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.
7. Groups and teams.
8. Decision making and problem solving.
9. Communication.
10. Conflict and negotiation.
Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.
11. Traditional leadership approaches.
12. Modern leadership approaches.
13. Power, influence, and politics.
Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.
14. Organization structure and design.
15. Organization culture.
16. Change management.

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Instructor's Companion Website

ISBN: 9781305501423
Instructors can find course support materials including Instructor's Resource Manual, Test Bank files, PowerPoint® slides, DVD guide, YouTube video links, case maps, and more.

DVD

ISBN: 9781305629813
Completely revised from the previous edition, 16 new clips bring organizational behavior to life by challenging students' understanding and reinforcing concepts from the book. These "On the Job" video clips tie to the end of chapter Video Case. Customized "Now What?" video clips can also be found on the DVD. Theses clips link to the end of chapter "Now What?" video case. Supporting materials can be found in the DVD guide.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305501447
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.