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This practical and personal guide alerts students to the real-world issues of agency settings--helping them make the most of their agency experience. The authors introduce students to the most salient issues in the field and facilitate the process of professional skill building and introspection that is necessary in becoming an effective helper. Case examples and exercises support and guide students through a variety of settings, client populations, and ethical and legal issues. The importance of diversity-sensitive practice is highlighted throughout the text.
2. Agency Systems and Policies.
3. How to Make the Most of Your Agency Experience.
4. The Helping Process.
5. The Diversity of Human Services.
6. Ethical and Legal Issues.
7. The Challenges of Working in Human Services.
8. Interpersonal and Professional Relationships.
9. Keeping Alive in Agency Settings.
"…great review of course material…helps bridge the gaps between the various courses to provide one resource that helps students enter their first field experience."
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
eBank Instructor's Manual
The Instructors' Manual, available electronically via eBank, provides suggestions for exercises and role plays, sample exams for each chapter, and ideas for lectures and assignments.