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Essentials of Intentional Interviewing: Counseling in a Multicultural World 3rd Edition

Allen E. Ivey | Mary Bradford Ivey | Carlos P. Zalaquett

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Overview

ESSENTIALS OF INTENTIONAL INTERVIEWING, a concise version of the Iveys' INTENTIONAL INTERVIEWING AND COUNSELING, presents a multicultural focus that reflects the diverse nature of today's classroom and society. The third edition retains the authors' renowned microskills model, which teaches students vital interviewing skills step-by-step. This demystifying process breaks down counseling into manageable micro units and builds a bridge between theoretical understanding, mastery of the skills, and the practice of counseling. New content covers crisis counseling and basic information on neuroscience as it relates to interviewing. Also available: the MindTap® online teaching and learning solution.

Allen E. Ivey, Distinguished Professor Emeritus, University of Massachusetts, Amherst

Allen E. Ivey is Distinguished University Professor (emeritus) at the University of Massachusetts, Amherst. A Diplomate in counseling psychology, Dr. Ivey is a Fellow of the American Psychological Association, American Counseling Association, and Asian-American Psychological Association. His work in diversity led him to be honored as a Multicultural Elder at the National Multicultural Conference and Summit. He has written more than 40 books and 200 articles and chapters, translated into 20 languages. Dr. Ivey's undergraduate work was in psychology at Stanford University, followed by a Fulbright Grant to study social work at the University of Copenhagen, Denmark. His doctorate is from Harvard University. He is the originator of the Microskills approach, basic to this book.

Mary Bradford Ivey, Consultant, Microtraining/Alexander Street Press

Mary Bradford Ivey is Senior Consultant at Microtraining/Alexander Street Press and a former Vice President of Microtraining Associates. She has served as visiting professor at the University of Massachusetts, Amherst; the University of Hawai'i, Manoa; and Flinders University, South Australia. She is a retired elementary counselor and a former Stress Management counselor at Amherst College. Her comprehensive elementary program was named one of the top ten in the nation at the Christa McAuliffe Conference. Dr. Ivey earned a master's degree in counseling from the University of Wisconsin, and a doctorate in organizational development at the University of Massachusetts, Amherst. She is the author or co-author of twenty books (translated into multiple languages), as well as several articles and chapters. A Nationally Certified Counselor (NCC), she has presented workshops and keynote lectures with Dr. Allen Ivey throughout the world. She is also known for her work in promoting and explaining development guidance and counseling in the United States and abroad. She is one of the first fifteen honored Fellows of the American Counseling Association and is also a recipient of the American Counseling Association's Ohana Award for her work in multicultural counseling.

Carlos P. Zalaquett, The Pennsylvania State University

Carlos P. Zalaquett is a Professor in the Department of Educational Psychology, Counseling, and Special Education at The Pennsylvania State University, and a Licensed Mental Health Counselor in the State of Florida. He is also the Vice-President for the United States and Canada of the Society of Interamerican Psychology and Past-President of the Florida Mental Health Counseling Association, the Suncoast Mental Health Counselors Association (SMHCA), and the Florida Behavioral Health Alliance. Dr. Zalaquett is an internationally recognized expert on mental health, counseling, psychotherapy, diversity, and education and has conducted workshops and lectures in eleven countries. He is the author or co-author of more than 50 scholarly publications and five books, including the Spanish version of BASIC ATTENDING SKILLS. He has received many awards, such as the USF Latinos Association's Faculty of the Year, the Tampa Hispanic Heritage's Man of Education Award, and the SMHCA Emeritus Award. His current research uses a neuroscience-based framework to compare brain activity and self-reported decision making. This cutting edge research integrates mind, brain, and body in the exploration of human responses central to counseling and psychotherapy.

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  • The active voice and accessible, modular style of the text enable students to quickly engage with the material regardless of the order in which the material is taught.
  • The Iveys' signature microskills model allows students to quickly develop beginning competence in four approaches to the interview: decisional counseling, person-centered counseling, cognitive behavioral assertiveness training, and brief solution-focused counseling.
  • The text helps students define their natural style of helping and evaluate their own interviewing behaviors and effectiveness with clients.
  • ESSENTIALS OF INTENTIONAL INTERVIEWING's multicultural focus gives students the insight they need to draw out client stories as well as understand the importance of the thoughts, feelings, and behaviors in those stories.
  • The central emphasis of this text is on students developing interviewing competence, knowing that their actions impact the whole human being in front of them. By the time students are halfway through the book, they are prepared to complete a full interview using only listening skills.

Essentials of Intentional Interviewing: Counseling in a Multicultural World

TABLE OF CONTENTS

Section I: OVERVIEW AND COMPETENCIES OF CULTURALLY SENSITIVE LISTENING.
1. Introduction: Foundations of Interviewing and Counseling.
2. Multicultural Competence, Ethics, Positive Psychology, and Resilience.
3. Attending, Empathy, and Observation Skills: Fundamentals of All Interviewing and Counseling Approaches.
Section II: THE BASIC LISTENING SEQUENCE AND ORGANIZING AN EFFECTIVE INTERVIEW.
4. Questions: Opening Communication.
5. Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition.
6. Observing and Reflecting Feelings: The Heart of Empathic Understanding.
7. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills.
Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES.
8. Focusing the Interview: Exploring the Story from Multiple Perspectives.
9. Empathic Confrontation: Supporting While Addressing Client Conflict.
10. Reflection of Meaning and Interpretation/Reframing: Restorying Client Lives Through Meaning Making.
11. Empathic Self-Disclosure and Feedback: Relationship, Immediacy, and Genuineness.
12. Directives: Providing Information, Psychoeducation, and Decisional Counseling's Natural and Logical Consequences-Helping Clients Move to Action.
Section IV: SKILL INTEGRATION, CRISIS COUNSELING, AND DEVELOPING YOUR OWN STYLE.
13. Skill Integration Through Examining Your Own Session, Treatment Plans, and Case Management.
14. Crisis Counseling and Assessing Suicide Potential.
15. Determining Personal Style in a World of Multiple Theories.
Appendix I: The Ivey Taxonomy: Definitions of the Microskills Hierarchy and Predicted Results from Using Skills.
Appendix II: The Family Genogram.
Appendix III: Counseling, Neuroscience, and Microskills.
Glossary.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Online Instructor's Manual

ISBN: 9781305494008
The Online Instructors Manual for ESSENTIALS OF INTENTIONAL INTERVIEWING delivers a wealth of teaching and planning resources to your fingertips.

Online PowerPoint®

ISBN: 9781305494015
Helping you make your lectures more engaging while effectively reaching your visually oriented students, these handy Microsoft® PowerPoint® slides outline the chapters of the text in a classroom-ready presentation.

Cengage Learning Testing, powered by Cognero® Instant Access

ISBN: 9781305494046
Cengage Learning Testing Powered by Cognero® is a flexible, online system that allows you to: import, edit, and manipulate content from the text's test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.