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Cruising: A Guide to the Cruise Line Industry 2nd Edition

Marc Mancini

  • Published
  • Previous Editions 2000
  • 236 Pages

Overview

Learning about cruising has never been this fun and informative! Cruising gives students a true insider’s look at how cruise sales, marketing, and operations unfold, all told in magazine-like prose, making it fun to read and easy to understand. The author employs myriad educational techniques to help students comprehend, retain, and apply what they read. This includes highlighted areas, bullet points, graphs, tables, photos, questions for discussion, and application activities, all of which clarify, magnify, and reinforce the material. There’s no doubt that this is the authoritative text on cruising as dozens of leading industry professionals, including several cruise lines’ presidents, have reviewed the content to ensure it reflects real-world insights into the business.

Marc Mancini, Professor of Travel, West Los Angeles College; B.A., M.A., M.S., Ph.D.

Marc Mancini is one of the travel industry's best–known speakers, educators, and consultants. His writing and video production credits include 12 books, 32 videos, dozens of training websites, and more than 300 articles, with some syndicated by the Los Angeles Times. He has appeared on CNN, ABC's Good Morning America, and Showtime. An Adjunct Professor of Travel at West Los Angeles College, Dr. Mancini was named Educator of the Year by the International Society of Travel and Tourism Educators, and in 2010 received ASTA's Diamond Award. His consulting clients include American Express, Marriott, CLIA, Holland America, AAA, Norwegian Cruise Line, Lufthansa, and the Hawaiian Visitors and Convention Bureau. Dr. Mancini holds a BA degree from Providence College, and an MA, MS, and PhD from the University of Southern California.
  • This comprehensive textbook and workbook combine learning content and study applications in one publication
  • Updated cruise line profiles and statistics keep the student current on the state of the industry
  • Sample sales activities allow students to apply the knowledge they gain to actual scenarios
  • Numerous instructional strategies make the content easier to retain
  • Cruise line profiles help students understand each line�s �personality�
  • CLIA�s support of this text makes it directly applicable to CLIA certification
  • A teacher�s manual gives the instructor additional teaching tools
Chapter 1: Introduction.
Chapter 2: Who Cruises—And Why.
Chapter 3: The Anatomy of a Cruise Ship.
Chapter 4: The Cruise Experience.
Chapter 5: Who’s Who in Cruising.
Chapter 6: The Pre-, Post- and Off-Ship Cruise Experience.
Chapter 7: The Geography of Cruising.
Chapter 8: Profiling the Lines.
Chapter 9: Selling Cruises.
Chapter 10: Cruise Marketing, Groups and Incentives.
Appendix A: Key Addresses: CLIA Member Cruise Lines.
Appendix B: Key Addresses: Associations.
Appendix C: Bibliography.
Glossary.
Index.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

Cruising: A Guide to the Cruise Line Industry

ISBN: 9781401840068
Learning about cruising has never been this fun and informative! Cruising gives students a true insider’s look at how cruise sales, marketing, and operations unfold, all told in magazine-like prose, making it fun to read and easy to understand. The author employs myriad educational techniques to help students comprehend, retain, and apply what they read. This includes highlighted areas, bullet points, graphs, tables, photos, questions for discussion, and application activities, all of which clarify, magnify, and reinforce the material. There’s no doubt that this is the authoritative text on cruising as dozens of leading industry professionals, including several cruise lines’ presidents, have reviewed the content to ensure it reflects real-world insights into the business.

Instructor's Manual

ISBN: 9781401840075

FOR STUDENTS

Cruising: A Guide to the Cruise Line Industry

ISBN: 9781401840068
Comprehensive profiles of two dozen cruise lines, a study of cruises by their geographic itineraries, and an insider’s view of cruise sales, marketing, and operations make this the only guide needed for learning how to succeed in the cruise industry. The content has been written in a magazine-style manner, making it easy and fun to read. And the author has applied a number of educational strategies, lending to Cruising’s easy learning manner. Particular attention is placed on key terms and phrases for better comprehension, activities and discussion items reinforce the concepts, and photos, graphics, and sidebars illustrate each chapter’s content. Dozens of leading industry professionals-including several cruise line presidents-have reviewed this material, ensuring that it reflects real-world insights into the business.