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Medical Assisting, 2 terms (12 months) Instant Access for Cengage’s Medical Assisting: Comprehensive Clinical and Administrative Skills 1st Edition

Cengage Learning

  • Published


MEDICAL ASSISTING, 2 terms (12 months) Instant Access for CENGAGE’S MEDICAL ASSISTING: COMPREHENSIVE CLINICAL AND ADMINISTRATIVE SKILLS is more essential than ever in today's rapidly evolving health care industry. Renewed focus on curriculum excellence, certification, and critical externships are all part of the performance criteria. Medical Assistants train in both clinical procedures and administrative tasks, including: Human anatomy, physiology, and pathology; Medical terminology; Keyboarding and computer applications; Recordkeeping and accounting; Coding and insurance processing; Laboratory techniques; Clinical and diagnostic procedures; Pharmacology; Medication administration; First Aid; Office practices; Patient relations; and Medical law and ethics. CENGAGE’S MEDICAL ASSISTING: COMPREHENSIVE CLINICAL AND ADMINISTRATIVE SKILLS provides future medical assistants with narrated, step-by-step video training in all of these key clinical and administrative skills. Contact your Learning Consultant for custom pricing.

  • The comprehensive series offers more than 100 videos, each focuses on the detailed, step-by-step process of completing a key medical assisting skill. The videos are narrowly focused on specific skills such as taking a patient’s temperature, or registering a new patient, and include voiceover direction narrating each step.
  • For each skill requiring documentation in the medical record, the videos include a sample documentation screen from an EHR program, emphasizing the importance of accurate documentation along with technical proficiency.
  • The videos are organized by skill area, such as financial skills, laboratory procedures, and pharmacology, to allow for easier access when searching for a specific video.
  • In addition to standard medical procedures such as taking vital signs, the video series includes clips on specialty procedures like assisting with a routing prenatal visit and assisting with a lumbar puncture.
  • Closed captioning is provided for each video.
1. Phone Calls.
2. Requesting Prescription Refill.
3. Scheduling Inpatient and Outpatient Admissions.
4. Business Correspondence.
5. Outgoing Mail.
6. New Patient Registration.
7. Scanning Documents into EHR.
8. Managed Care Policies and Procedures.
9. Obtaining Referrals and Authorizations.
10. Coding and Classification.
11. Insurance Payments and Adjustments.
12. Insurance Billing.
13. Explaining Financial Obligations During Telephone Interview.
14. Itemized Patient Statements.
15. Preparing Collection Letters.
16. Preparing a Deposit.
17. Petty Cash Fund.
18. Posting Non-Sufficient Funds.
19. Posting/Recording Collection Agency Adjustments.
20. Performing an Inventory.
21. Routine Maintenance and Calibration of Clinical Equipment.

1. Medical Asepsis Hand Wash.
2. Alcohol-Based Hand Rub.
3. Applying Sterile Gloves.
4. Removing Contaminated Gloves.
5. Transmission-Based Precautions.
6. Sanitization of Instruments.
7. Sterilizing Instruments in Autoclave.
8. Sterile Fields and Procedure.
9. The Complete Physical Examination.
10. Taking a Medical History.
11. Taking Temperatures.
12. Apical and Radial Pulse.
13. Measuring Respiration Rate.
14. Measuring Blood Pressure.
15. Measuring Height and Weight.
16. Pulse Oximetry.
17. Perform Single or Multi-Channel Electrocardiogram.
18. Visual Acuity Testing.
19. Eye Instillation and Eye Patch Dressing.
20. Performing Eye Irrigation.
21. Assisting with Audiometry.
22. Performing Ear Irrigation.
23. Performing Ear Instillation.
24. Assisting with Nasal Examination.
25. Performing Nasal Instillation.
26. Nasal Cannula.
27. Holter Monitor Application.
28. Metered Dose Inhaler.
29. Spirometry.
30. Lumbar Puncture or Cerebral Fluid Aspiration Assist.
31. Neurologic Screening Examination.
32. Fecal Occult Blood Test.
33. Assisting with Pelvic Examination and Pap Test.
34. Assisting with Insertion of an Intrauterine Device.
35. Hormonal Contraceptive.
36. Wet Prep/Wet Mount and KOH Prep.
37. Chlamydia and Gonorrhea.
38. Pregnancy Test.
39. The Routine Prenatal Visit.
40. Testicular Self-Exam.
41. Male and Female Catheterization.
42. Measuring Infant Weight, Length, Head and Chest Circumference.
43. Infant Apical Pulse and Respiratory Rate.
44. Infant/Child Urine Specimen.
45. Patient Transfers.
46. Patient Assisted Ambulation.
47. Controlling Bleeding.
48. Assisting with Clinic/Ambulatory Surgery.
49. Dressing Change.
50. Wound Irrigation.
51. Preparing Skin for Surgery.
52. Suturing.
53. Incision/Drainage of Infection.
54. Aspiration of Joint Fluid.
55. Suture/Staple Removal.
56. Skin Closure Strips.
57. Administration of Oral Medications.
58. Withdrawing Medication from a Vial/Ampule.
59. Reconstituting a Powdered Medication for Administration.
60. Subcutaneous Injection.
61. Intramuscular Injection.
62. Intradermal PPD Injection.
63. Z-Track Intramuscular Injection Technique.
64. Vaccine Injection.
65 Maintaining Immunization Records.
66. Using the Microscope.
67. Wet Mount and Hanging Drop Slide Prep.
68. Hemoglobin Determination with Hemoglobin Analyzer.
69. Prothrombin Time Using a CLIA-Waived ProTime Analyzer.
70. Venipuncture.
71. Capillary Puncture, Transport, Microhematocrit Determination.
72. Obtaining Blood for Blood Culture.
73. Obtaining Blood Specimen for PKU Test.
74. Cholesterol Testing.
75. Obtaining a Throat Culture/Testing for Strep.
76. Utilizing a Urine Transport System & Clean Catch/Mid-Stream Collection.
77. Assessing Urine Volume, Color, and Clarity.
78. Performing a Chemical Urinalysis.
79. Preparing a Slide for Microscopic Examination of Urine Sediment.
80. Performing a Complete Urinalysis.
81. Cast and Arm Splint Application.
82. Cast Removal Assist.
83. Using a Fire Extinguisher.

White Papers, Case Studies, Success Stories

Voice of the Employer in Medical Assisting and Medical Billing, Insurance and Coding

A team from Cengage Learning interviewed a total of seventeen employers to gather an understanding of the importance of soft skills, certifications, and medical knowledge.

Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.


Instructor’s Companion Site

ISBN: 9781305110878
Everything you need for your course in one place! This collection of product-specific lecture and class tools is available online via the instructor resource center at You'll be able to access and download materials such as PowerPoint® presentations, the instructor’s manual, test banks, and more.

Cengage Learning Testing, powered by Cognero®, Instant Access

ISBN: 9781305279261
Cengage Learning Testing, powered by Cognero® is a flexible, online system that allows you to import, edit, and manipulate content from the text’s test bank or elsewhere, including your own favorite test questions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.


ISBN: 9781305111387
The student workbook is designed to help students retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.



ISBN: 9781305111387
The student workbook is designed to help you retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.