Management, 11th Edition

  • Ricky W. Griffin Texas A&M University
  • ISBN-10: 111196971X
  • ISBN-13: 9781111969714
  • 720 Pages Hardcover 
  • Previous Editions: 2011, 2008, 2005
  • © 2013 | Published
  • College Bookstore Wholesale Price = $227.25 
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About The Solution

Overview

Introduce today's students to management and highlight the power of innovation in the workplace with Griffin's MANAGEMENT, 11E. This dynamic book, known for its cutting edge research and memorable examples, takes a functional approach to the process of management with a focus on active planning, leading, organizing and controlling. This book's exceptionally reader-friendly approach examines today's emerging management topics, from the impact of technology and importance of a green business environment to ethical challenges and the need to adapt in changing times. This latest edition builds on proven success to help your students strengthen their management skills with an effective balance of theory and practice. Numerous new and popular cases and learning features highlight the challenges facing today's managers. Hundreds of well-researched contemporary examples, from the large Wegmans to the innovative Snopes.com, vividly demonstrate the importance of strong management to any type of organization. Leading Aplia™ online student engagement tools and CengageNOW for MANAGEMENT course solutions provide integrated multimedia resources to draw students into your course and further ensure interaction and comprehension. CourseMate online resources and a complete eBook offer additional concept support to help you prepare your students for management and business career success.


Additional Product Information

Features/Benefits

  • REVISED AND NEW BUILDING SKILLS EXERCISES HELP STUDENTS APPLY WHAT THEY HAVE LEARNED. Help future managers learn how to handle critical situations. These useful exercises in each chapter offer insights into approaching various management situations most effectively. Students improve targeted skills, such as conceptual, diagnostic, decision-making, time-management, and technical abilities.
  • WELL-ORGANIZED, INVITING APPROACH IS ORGANIZED AROUND FUNCTIONS OF BUSINESS. Help your students strengthen their management skills and better understand the power of innovation in today's workplace with this book's effective balance of theory and practice.
  • HUNDREDS OF WELL-RESEARCHED EXAMPLES BRING CONCEPTS TO LIFE. This edition draws memorable examples from a wide variety of popular establishments, from large organizations to unique small businesses.

What's New

  • CENGAGENOW FOR MANAGEMENT GIVES YOU MORE CONTROL IN LESS TIME AND DELIVERS BETTER STUDENT OUTCOMES. This online course management system includes book-specific resources and numerous multimedia tools for students. Flexible assignments, automatic grading and an exportable grade book with reports save you time. The Personalized Study Plan diagnostic tool empowers students to master concepts, prepare for exams, and become more involved in class. An integrated eBook provides flexibility in price. CengageNOW can be integrated with a variety of Learning Management Systems, such as Blackboard.
  • APLIA'S™ PREMIUM STUDENT ENGAGEMENT TOOL ENCOURAGES STUDENTS TO "THINK LIKE MANAGERS." This leading online homework system for management is fully integrated with the text. Problem sets provide calculated combinations of both lower order and higher order thinking skills exercises. Engaging video cases and interactive charts and graphs seamlessly integrate with self-assessments and vivid examples. You can easily hold students accountable for their own engagement. A flexible grading system offers grade analytics and grade book export tools to work with any learning management system.
  • NEW "MANAGEMENT IN ACTION" OPENING CASES SET THE STAGE FOR CHAPTER CONCEPTS THAT FOLLOW. Dynamic cases highlight large companies, such as Wegmans, as well as small companies, such as Bigfoot Entertainment. Cases also explore student-friendly, intriguing companies, such as Snopes.com. Corresponding end-of-chapter "You Make the Call" exercises ask students to reconsider the opening case and make a judgment based on the concepts they've learned.
  • NEW "MANAGEMENT AT WORK" CLOSING CASES EFFECTIVELY CONCLUDE EACH CHAPTER. These captivating cases challenge students to apply chapter concepts to actual management situations. These new cases cover a range of topics from airline alliances and managing air traffic controllers to the Carbon Mitigation Initiative and more.
  • NEW "A WORLD OF DIFFERENCE" BOXES HIGHLIGHT CHANGES COMPANIES ARE MAKING IN THE FACE OF CHANGING TIMES. Students gain first-hand insights into how effective companies are adapting to today's challenges. Feature boxes examine development assistance, stress among outsources, and advantages or disadvantages to diversifying the board of directors.
  • NEW "ETHICALLY SPEAKING" BOXES EXAMINE PRESSING ETHICAL ISSUES IN TODAY'S WORKPLACE. These helpful features highlight ethics challenges facing management in the current work environment and address issues such as workplace bullying and drug use.
  • NEW "GREENING THE BUSINESS ENVIRONMENT" BOXES ADDRESS SUSTAINABILITY AND ENVIRONMENTAL ISSUES IN BUSINESS. With the importance of green issues in business today, these new feature boxes address topics of growing importance. Students study issues, such as changing the climate of global aid and the U.S. Government's stance on C02 regulation.
  • "THE MORE THINGS CHANGE" BOXES PROVIDE INSIGHTS INTO DEALING WITH CHANGE IN THE WORKPLACE. Students gain a better understanding of how to handle change in business today as they examine how organizations have handled real challenges, such as United Airlines' pension fund default, evidence-based management, the recent Wisconsin anti-labor law issues, and whistle blowing.
  • NEW "TECHNICALLY SPEAKING" BOXES HIGHLIGHT RECENT TECHNOLOGICAL ADVANCES IMPACTING BUSINESS. Students carefully examine the technological issues and challenges facing companies today. They review technology at work in diverse business situations, including online misinformation, technology's impact on Cirque de Soleil, and the advent of remote surgeries.

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  • Loose Leaf Edition
    ISBN-10: 1305258363 | ISBN-13: 9781305258365
    List Price = $199.95  | CengageBrain Price = $159.49  | College Bookstore Wholesale Price = $148.00

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Bundle: Text + CengageNOW Printed Access Card
ISBN-10: 113380151X  | ISBN-13: 9781133801511
List Price = $319.95  | CengageBrain Price = $255.49  | College Bookstore Wholesale Price = $237.25

This Bundle Includes:

  • Management
    List Price = $306.95  | CengageBrain Price = $245.49  | College Bookstore Wholesale Price = $227.25
  • CengageNOW Printed Access Card
    List Price = $101.95  | College Bookstore Wholesale Price = $75.75


Printed Text + Management CourseMate with eBook Instant Access Code
ISBN-10:  1285324811  | ISBN-13:  9781285324814
List Price = $319.95  | CengageBrain Price = $255.49  | College Bookstore Wholesale Price = $237.25

This Bundle Includes:

  • Management
    List Price = $306.95  | CengageBrain Price = $245.49  | College Bookstore Wholesale Price = $227.25
  • CourseMate with Career Transitions 2.0 Instant Access
    List Price = $168.00  | CengageBrain Price = $168.00  | College Bookstore Wholesale Price = $168.00


Printed Text + CengageNOW Instant Access Code
ISBN-10:  128532482X  | ISBN-13:  9781285324821
List Price = $319.95  | CengageBrain Price = $255.49  | College Bookstore Wholesale Price = $237.25

This Bundle Includes:

  • Management
    List Price = $306.95  | CengageBrain Price = $245.49  | College Bookstore Wholesale Price = $227.25
  • CengageNOW Instant Access
    List Price = $89.00  | CengageBrain Price = $89.00  | College Bookstore Wholesale Price = $89.00


Printed Text + Cengage Learning Write Experience 2.0 Powered by MyAccess with eBook Instant Access Code
ISBN-10:  1285324838 | ISBN-13:  9781285324838
List Price = $319.95  | CengageBrain Price = $255.49  | College Bookstore Wholesale Price = $237.25

This Bundle Includes:

  • Management
    List Price = $306.95  | CengageBrain Price = $245.49  | College Bookstore Wholesale Price = $227.25
  • Cengage Learning Write Experience 2.0 Powered by MyAccess with eBook Instant Access Code
    List Price = $89.00  | CengageBrain Price = $89.00  | College Bookstore Wholesale Price = $89.00


Table of Contents

Part I: AN INTRODUCTION TO MANAGEMENT.
1: Managing and the Manager's Job.
2: Traditional and Contemporary Issues and Challenges.
Part II: THE ENVIRONMENTAL CONTEXT OF MANAGEMENT.
3: The Environment and Culture of Organizations.
4: The Ethical and Social Environment.
5: The Global Environment.
6: The Multicultural Environment.
Part III: PLANNING AND DECISION MAKING.
7: Basic Elements of Planning and Decision Making.
8: Managing Strategy and Strategic Planning.
9: Managing Decision Making and Problem Solving.
10: Managing New Venture Formation and Entrepreneurship.
Part IV: THE ORGANIZING PROCESS.
11: Basic Elements of Organizing.
12: Managing Organization Design.
13: Managing Organization Change and Innovation.
14: Managing Human Resources in Organizations.
Part V: THE LEADING PROCESS.
15: Basic Elements Of Individual Behavior in Organizations.
16: Managing Employee Motivation and Performance.
17: Managing Leadership and Influence Processes.
18: Managing Interpersonal Relations and Communication.
19: Managing Work Groups and Teams.
Part VI: THE CONTROLLING PROCESS.
20: Basic Elements of Control.
21: Managing Operations, Quality, and Productivity.
22: Managing Information and Information Technology.

Supplements

Instructor Supplements

Instructor Supplements

All supplements have been updated in coordination with the main title. Select the main title’s "About the Solution" tab, then select "What's New" for updates specific to title's edition. For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor's Resource CD-ROM  (ISBN-10: 1133274625 | ISBN-13: 9781133274629)

Place all the key resources you need at your fingertips with this convenient, powerful instructor's resource. This CD-ROM includes the Instructor's Manual, Test Bank, ExamView® test generating software, and Microsoft® PowerPoint® slides. Rely on this ultimate tool to efficiently customize lectures and create memorable presentations.


Reel to Real Video  (ISBN-10: 1133494587 | ISBN-13: 9781133494584)

Put management concepts in action with both BizFlix Videos and new "On the Job" Videos created specifically for this edition. BizFlix film clips taken from popular Hollywood movies demonstrate management concepts in action within memorable settings. Film clips are supported with short printed cases and discussion questions. "On the Job" videos provide behind-the-scene insights into management concepts at work within actual small and large businesses. Corresponding printed cases within the text reinforce videos and provide opportunities for critical analysis and discussion.


CourseMate with Career Transitions 2.0 Instant Access  (ISBN-10: 113349465X | ISBN-13: 9781133494652)

Engaging, trackable, and affordable, this MANAGEMENT CourseMate website offers a dynamic way to bring course concepts to life with interactive learning, study, and exam preparation tools that support the printed text. Watch student comprehension soar with all-new flash cards and engaging games, audio summaries, self assessments, streaming videos, and more in this textbook-specific website. A complete e-book provides you with the choice of an entire online learning experience. MANAGEMENT CourseMate goes beyond the book to deliver what you need!

List Price = $168.00  | CengageBrain Price = $168.00  | College Bookstore Wholesale Price = $168.00


WebTutor™ on Blackboard® with eBook on Gateway Instant Access Code  (ISBN-10: 1133494617 | ISBN-13: 9781133494614)

Jumpstart your course with this interactive, web-based, teaching and learning resource. This Course Management System's rich content is specifically designed for MANAGEMENT, 11E. Easily blend, add, edit, reorganize, or delete content. Text-specific media assets, quizzing, weblinks, discussion topics, interactive games and exercises, and more supplement the classroom experience and ensure students have the resources they need to succeed in today's world of management. You even can use this effective resource as an integrated solution for distance learning or a Web-enhanced course.

List Price = $178.00  | CengageBrain Price = $178.00  | College Bookstore Wholesale Price = $178.00


WebTutor™ on WebCT™ with eBook on Gateway Instant Access Code  (ISBN-10: 1133494633 | ISBN-13: 9781133494638)

Jumpstart your course with this interactive, web-based, teaching and learning resource. This Course Management System's rich content is specifically designed for MANAGEMENT, 11E. Easily blend, add, edit, reorganize, or delete content. Text-specific media assets, quizzing, weblinks, discussion topics, interactive games and exercises, and more supplement the classroom experience and ensure students have the resources they need to succeed in today's world of management. You even can use this effective resource as an integrated solution for distance learning or a Web-enhanced course.

List Price = $178.00  | CengageBrain Price = $178.00  | College Bookstore Wholesale Price = $178.00


Global Economic Watch GEC Resource Center Printed Access Card  (ISBN-10: 1439040753 | ISBN-13: 9781439040751)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides educators with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

List Price = $27.95  | College Bookstore Wholesale Price = $20.50


Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

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Student Supplements

Student Supplements

All supplements have been updated in coordination with the main title. Select the main title’s "About the Solution" tab, then select "What's New" for updates specific to title's edition. For more information about these supplements, or to obtain them, contact your Learning Consultant.

CourseMate with Career Transitions 2.0 Instant Access  (ISBN-10: 113349465X | ISBN-13: 9781133494652)

Make the grade with CourseMate! This interactive website helps you make the most of your study time by accessing everything you need to succeed online in one convenient place. This new MANAGEMENT CourseMate provides an interactive eBook that allows you to take notes; highlight, bookmark, and search a complete e-book; and reference in-context glossary definitions. Numerous interactive learning tools, such as quizzes, flashcards, videos, and more, help you master today's management concepts.

List Price = $168.00  | CengageBrain Price = $168.00  | College Bookstore Wholesale Price = $168.00


WebTutor™ on Blackboard® with eBook on Gateway Instant Access Code  (ISBN-10: 1133494617 | ISBN-13: 9781133494614)

Stay connected to your instructor, classmates, and textbook content! More than just an interactive study guide, WebTutor™ is an anytime, anywhere online learning resource. This dynamic tool helps you improve your grades with online interactive reinforcement of management concepts. WebTutor™'s online learning resources bring together review and test preparation tools with quizzes, tutorials and other review tools.

List Price = $178.00  | CengageBrain Price = $178.00  | College Bookstore Wholesale Price = $178.00


WebTutor™ on WebCT™ with eBook on Gateway Instant Access Code  (ISBN-10: 1133494633 | ISBN-13: 9781133494638)

Stay connected to your instructor, classmates, and textbook content! More than just an interactive study guide, WebTutor™ is an anytime, anywhere online learning resource. This dynamic tool helps you improve your grades with online interactive reinforcement of management concepts. WebTutor™'s online learning resources bring together review and test preparation tools with quizzes, tutorials and other review tools.

List Price = $178.00  | CengageBrain Price = $178.00  | College Bookstore Wholesale Price = $178.00


Cengage Learning Write Experience 2.0 Powered by MyAccess with eBook Instant Access Code  (ISBN-10: 1285076249 | ISBN-13: 9781285076249)

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CengageNOW with Cengage Learning Write Experience 2.0 Powered by MyAccess Instant Access  (ISBN-10: 1285168402 | ISBN-13: 9781285168401)

Succeed in your management course with CengageNOW, a powerful online homework tool that optimizes your learning experience. This interactive system generates a diagnostic Personalized Study Plan (with a chapter-specific Pre-test, Study Plan, and Post-test) to help you master concepts, prepare for exams, and get a better grade. You'll also receive access to Write Experience 2.0, an innovative system that scores your writing instantly and provides you with detailed revision goals and feedback to put you on track for writing excellence.

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MindTap Management Instant Access  (ISBN-10: 1285381912 | ISBN-13: 9781285381916)

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List Price = $89.00  | CengageBrain Price = $89.00  | College Bookstore Wholesale Price = $89.00


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Succeed in your management course with 1-semester access to CengageNOW, a powerful online homework tool that optimizes your learning experience. This interactive system generates a diagnostic Personalized Study Plan (with a chapter-specific Pre-test, Study Plan, and Post-test) to help you master concepts, prepare for exams, and get a better grade

List Price = $89.00  | CengageBrain Price = $89.00  | College Bookstore Wholesale Price = $89.00


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Succeed in your management course with CengageNOW, a powerful online homework tool that optimizes your learning experience. This interactive system generates a diagnostic Personalized Study Plan (with a chapter-specific Pre-test, Study Plan, and Post-test) to help you master concepts, prepare for exams, and get a better grade. You'll also receive access to Write Experience 2.0, an innovative system that scores your writing instantly and provides you with detailed revision goals and feedback to put you on track for writing excellence.

List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00


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MindTap was created to harness the power of technology to drive student success. This cloud-based platform integrates a number of learning applications (“apps”) into an easy-to-use and easy to access tool that supports a personalized learning experience. MindTap combines student learning tools-readings, multimedia, activities and assessments-into a singular Learning Path that guides you through your management course.

List Price = $89.00  | CengageBrain Price = $89.00  | College Bookstore Wholesale Price = $89.00


Games Instant Access  (ISBN-10: 1285787595 | ISBN-13: 9781285787596)

Interactive games designed to work with your text can help you to review and learn essential terms and key concepts. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

List Price = $4.00  | College Bookstore Wholesale Price = $4.00


Global Economic Watch GEC Resource Center Printed Access Card  (ISBN-10: 1439040753 | ISBN-13: 9781439040751)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides you with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

List Price = $27.95  | College Bookstore Wholesale Price = $20.50


Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

List Price = $90.95  | CengageBrain Price = $90.49  | College Bookstore Wholesale Price = $67.00


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Interactive practice quizzes designed to work with your text can help you to review and learn essential terms and key concepts. True/false and multiple choice questions are included for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

List Price = $5.00  | College Bookstore Wholesale Price = $5.00


Meet the Author

About the Author

Ricky W. Griffin

Ricky W. Griffin serves as distinguished professor and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has served as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management, the Southern Management Association, and the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace, and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including: Management, Organizational Behavior, HR, Management Skills, Introduction to Business, and International Business.

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