eBook The SAGE Handbook of Conflict Communication, 2nd Edition

  • Published By: SAGE
  • ISBN-10: 1483309983
  • ISBN-13: 9781483309989
  • DDC: 303.6
  • Grade Level Range: College Freshman - College Senior
  • 912 Pages | eBook
  • Original Copyright 2013 | Published/Released August 2013
  • This publication's content originally published in print form: 2013
  • Price:  Sign in for price



This Second Edition of the award-winning SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
1: Definitions and Approaches to Conflict and Communication.
2: Quantitative Methods for Conflict Communication Research.
3: Qualitative Research on Communication and Conflict.
4: Interpersonal Conflict.
5: Introduction to Interpersonal Conflict.
6: Emotion and Communication in Conflict Interaction.
7: Social Cognition and Conflict.
8: Conflict in Dating and Marital Relationships.
9: Intimate Partner Violence.
10: Family Conflict Communication.
11: It Happens in Real Life: The Complexities of Conflict and Mental Health Within Families.
12: Managing Conflict in a Competent Manner: A Mindful Look at Events That Matter.
13: Organizational Conflict.
14: Introduction to Organizational Conflict.
15: Negotiation.
16: Perspectives on Workgroup Conflict and Communication.
17: Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying.
18: Work-Life Conflict.
19: Building Constructive Conflict Communities Through Conflict Resolution Education.
20: Conflict Management in Health Care Settings.
21: Systems Within Systems: Law, Management, and Participation-Based Conflict Management Systems Within Organizations.
22: Community Conflict.
23: Introduction to Community Conflict.
24: Community Conflict, Ethics, and Civic Engagement.
25: Environmental Conflict Communication.
26: Trust in Community-Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development.
27: Religion and Conflict: An Emerging Field of Inquiry.
28: Moral Conflict and Transcendent Communication.
29: Communities, Conflict, and the Design of Dialogic Conversations.
30: Intercultural/International Conflict.
31: Introduction to Intercultural/International Conflict.
32: The Identity Factor in Intercultural Conflict.
33: Interracial and Interethnic Conflict and Communication in the United States.
34: Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches.
35: Conflict in the Global Workplace.
36: Building Cultures of Peace: The Role of Intergroup Dialogue.
37: Culture-Based Situational Conflict Model: An Update and Expansion.
38: Transforming Intercultural Conflict Through the Context of Relationship.
39: Conflict Communication in Contexts: Organizing Themes and Future Directions.
Author Index.
Subject Index.
About the Editors.
About the Contributors.