eBook Human-Centered System Design for Electronic Governance, 1st Edition

  • Published By:
  • ISBN-10: 1466636416
  • ISBN-13: 9781466636415
  • DDC: 352.3
  • Grade Level Range: College Freshman - College Senior
  • 404 Pages | eBook
  • Original Copyright 2013 | Published/Released November 2013
  • This publication's content originally published in print form: 2013
  • Price:  Sign in for price



As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices.Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

Table of Contents

Front Cover.
Title Page.
Copyright Page.
Other Frontmatter.
Table of Contents.
Detailed Table of Contents.
1: User-Centric E-Government.
2: Government ICT Adoption: Global Trends, Drivers, and Barriers.
3: Municipal Social Media Policy: A Best Practice Model.
4: Citizen-Centric Access to E-Government Information through Dynamic Taxonomies.
5: Technology Design for E-Governance in Nonprofit Organizations.
6: User-Centered Designs for Electronic Commerce Web Portals.
7: Authentication Mechanisms for E-Voting.
8: Human-Centered E-Government: Effectiveness and Organizations.
9: Designing and Implementing E-Government Projects: Actors, Influences, and Fields of Play.
10: E-Government System Design and Port Authorities: A Survey of Approaches and a Case Study Combining Internet and E-Learning Technologies.
11: An Evaluation Framework to Assess E-Government Systems.
12: Measuring Effectiveness of an E-Governance System: A Human-Centric Approach.
13: E-Voting System Usability: Lessons for Interface Design, User Studies, and Usability Criteria.
14: Case Studies on Human-Centered E-Government.
15: Designing Online Information Systems for Volunteer-Based Court Appointed Special Advocate Organizations: The Case of Florida Guardian ad Litem.
16: Social Media and Citizen Engagement: Two Cases from the Philippines.
17: Low Cost and Human-Centered Innovations in Healthcare Services: A Case of Excellence in Italy.
18: The Community Manager and Social Media Networks: The Case of Local Governments in Spain.
19: Kenya E-Participation Ecologies and the Theory of Games.
20: The Effect of Trust on the Continuance Intention of E-Filing Usage: A Review of Literatures.
21: E-Government and Public Service Delivery: A Survey of Egypt Citizens.
Compilation of References.
About the Contributors.