Introduction and User''s Guide.
VOLUME I: A–I.
Accelerated Cost Recovery System (ACRS).
Advertising, Evaluation of Results.
Age Discrimination in Employment Act.
AIDS in the Workplace.
Alternative Dispute Resolution (ADR).
American Recovery and Reinvestment Act.
Americans with Disabilities Act (ADA).
Annual Percentage Rate (APR).
Application Service Providers.
Articles of Incorporation.
Assembly Line Methods.
Automated Guided Vehicle (AGV).
Automated Storage and Retrieval Systems (AS/RS).
Banks and Banking.
Barriers to Market Entry.
Better Business Bureaus (BBBs).
Board of Directors.
Brands and Brand Names.
Budgets and Budgeting.
Business Failure and Dissolution.
Business Information Sources.
Business Interruption Insurance.
Business Process Reengineering.
Buying an Existing Business.
Career and Family.
Career Planning and Changing.
Cash Conversion Cycle.
Cash Flow Statement.
Certified Public Accountants.
Chambers of Commerce.
Children''s Online Privacy Protection Act (COPPA).
Closely Held Corporations.
Code of Ethics.
Collegiate Entrepreneurial Organizations.
Community Development Corporations.
Computer-Aided Design (CAD) and Computer-Aided Manufacturing (CAM).
Computers and Computer Systems.
Conferences, Exhibits, and Trade Shows.
Consolidated Omnibus Budget Reconciliation Act (COBRA).
Consumer Price Index (CPI).
Consumer Product Safety Commission (CPSC).
Corporate Social Responsibility.
Cost Control and Reduction.
Credit Card Financing.
Credit Evaluation and Approval.
Customer Relationship Management.
Decision Support Systems.
Direct Public Offerings.
Disaster Assistance Loans.
Discounted Cash Flow.
Distributorships and Dealerships.
Economic Order Quantity (EOQ).
Economies of Scale.
Economies of Scope.
Electronic Data Interchange.
Employee Assistance Programs.
Employee Internet Usage Policy.
Employee Performance Appraisals.
Employee Registration Procedures.
Employee Retirement Income Security Act (ERISA).
Employee Reward and Recognition Systems.
Employee Screening Programs.
Employee Stock Ownership Plans (ESOPs).
Employee Suggestion Systems.
Employer Identification Number (EIN).
Employment of Minors.
Employment Practices Liability Insurance .
Endorsements and Testimonials.
Enterprise Resource Planning (ERP).
Environmental Law and Business.
Environmental Protection Agency (EPA).
Equal Employment Opportunity Commission.
European Union (EU).
Exporting—Financing and Pricing.
Facility Layout and Design.
Family Limited Partnership.
Family and Medical Leave Act.
Federal Trade Commission (FTC).
Fixed and Variable Expenses.
Flexible Benefit Plans.
Flexible Spending Account (FSA).
Flexible Work Arrangements.
Freelance Employment/Independent Contractors.
Health Insurance Options.
Health Maintenance Organizations and Preferred Provider Organizations.
Health Promotion Programs.
HUBZone Empowerment Contracting Program.
Human Resource Management.
Human Resource Policies.
Human Resources Management and the Law.
Individual Retirement Accounts (IRAs).
Industry Life Cycle.
Initial Public Offerings.
Internal Revenue Service (IRS).
International Exchange Rate.
Internet Domain Names.
Internet Payment Systems.
Internet Service Providers (ISPs).
Inventions and Patents.
Inventory Control Systems.
Investor Relations and Reporting.
VOLUME II: J–Z.
Labor Surplus Area.
Labor Unions and Small Business.
Layoffs, Downsizing, and Outsourcing.
Letter of Intent.
Limited Liability Company.
Liquidation and Liquidation Values.
Local Area Networks (LANs).
Loss Leader Pricing.
Low-Profit Limited Liability Company (L3C).
Management Information Systems (MIS).
Management by Objectives.
Managing Organizational Change.
Material Requirements Planning (MRP).
Medicare and Medicaid.
Mergers and Acquisitions.
Metropolitan Statistical Area (MSA).
Minority Business Development Agency.
Money Market Instruments.
Multicultural Work Force.
Multiple Employer Trust.
Myers-Briggs Type Indicator (MBTI).
National Association for the Self-Employed (NASE).
National Association of Small Business Investment Companies (NASBIC).
National Association of Women Business Owners.
National Business Incubation Association (NBIA).
National Federation of Independent Business (NFIB).
National Labor Relations Board (NLRB).
National Venture Capital Association (NVCA).
Nonprofit Organizations, and Human Resources Management.
Nonprofit Organizations, and Taxes.
Nonqualified Deferred Compensation Plans.
Nontraditional Financing Sources.
North American Free Trade Agreement (NAFTA).
North American Industry Classification System (NAICS).
Occupational Safety and Health Administration (OSHA).
Optimal Firm Size.
Organizational Life Cycle.
Original Equipment Manufacturer (OEM).
Patent and Trademark Office (PTO).
Per Diem Allowances.
Portability of Benefits.
Pregnancy in the Workplace.
Price/Earnings (P/E) Ratio.
Private Placement of Securities.
Pro Forma Statements.
Probationary Employment Periods.
Product Life Cycle.
Profit Impact of Market Strategies (PIMS).
Program Evaluation and Review Technique (PERT).
Regulatory Flexibility Act.
Request for Proposal.
Research and Development.
Return on Assets (ROA).
Return on Investment (ROI).
Right-to-Know (RTK) Laws.
Risk and Return.
SEC Disclosure Laws and Regulations.
Securities and Exchange Commission (SEC).
Self-Employment Contributions Act (SECA).
Selling a Business.
Service Corps of Retired Executives (SCORE).
Sick Leave and Personal Days.
Simplified Employee Pension (SEP) Plans.
Small Business Administration.
Small Business Consortia.
Small Business Development Centers (SBDC).
Small Business Innovation Research (SBIR) Program.
Small Business Investment Companies (SBIC).
Small Business Job Protection Act.
Small Business/Large Business Relationships.
Small Business Technology Transfer (STTR) Program.
Small Business-Dominated Industries.
Small Claims Court.
Social Media, Collaboration Tools.
Social Media, Communication Tools.
Social Media, Networking.
Social Media, Overview.
Social Media, Rich Media.
Socially Responsible Investing.
Span of Control.
Standard Mileage Rate.
Strategy, Portfolio Model.
Strategy, Structure-Conduct-Performance Model.
Supply and Demand.
Sustainable Business Practices.
Tax Deductible Business Expenses.
Tax Preparation Software.
Temporary Employment Services.
Toll-Free Telephone Numbers.
Total Preventive Maintenance.
Total Quality Management (TQM).
Training and Development.
Transportation of Exports.
Tuition Assistance Programs.
Underwriters Laboratories (UL).
Uniform Commercial Code (UCC).
U.S. Chamber of Commerce.
U.S. Department of Commerce.
U.S. Small Business Administration Guaranteed Loans.
Venture Capital Networks.
Vertical Marketing System.
Virtual Private Networks.
Web Programming Languages and Tools.
Web Site Design.
Wide Area Networks (WANs).
Young Entrepreneurs'' Organization (YEO).