eBook Say Anything to Anyone, Anywhere: 5 Keys To Successful Cross-Cultural Communication, 1st Edition

  • Published By:
  • ISBN-10: 1118605829
  • ISBN-13: 9781118605820
  • DDC: 303.48
  • Grade Level Range: 12th Grade +
  • 26 Pages | eBook
  • Original Copyright 2013 | Published/Released May 2014
  • This publication's content originally published in print form: 2013
  • Price:  Sign in for price



Successful selling, negotiating, and managing multi-culturally is not an elusive secret. How to Say Anything to Anyone, Anywhere teaches reader 5 simple keys that unlock the doors to create rapport and organize strategies for success across different cultures. Create proactive communication cross-culturally--Be proactive, not reactive in your cross-cultural communications. Rapport secrets to bridge the cultural gap--Use simple rapport secrets to create trust and a common bond with the cultures you work with. Organize productive interactions cross-culturally--Organize productive interactions in person, on the phone and by email. Strategies for multi-cultural relationships--Develop interpersonal and virtual strategies that build strong relationships. Success leaves cluescultural clues, dos and taboos. The book is intended for business professionals working multi-culturally abroad or in the marketplace. Through quick, accessible examples and clear guidelines, it gives a solid foundation of what impacts cultural development, creates an understanding between cultures, and offers tips and strategies on how to communicate without offending.

Table of Contents

Front Cover.
Praise for Say Anything to Anyone, Anywhere.
Half Title Page.
Title Page.
Copyright Page.
1: Create Proactive Cross-Cultural Communication.
2: What Makes Cultures so Unique?.
3: Understanding the “Cultural Layer Cake”.
4: How Many Strikes Are against You?.
5: Cultural Science.
6: The Chicken or the Egg of Culture.
7: Maximize Effective Communication.
8: Rapport Secrets to Bridge the Cultural Gap.
9: It’s a Matter of Respect.
10: Develop Rapport.
11: Adapt Your Style.
12: Words, Tonality, and Body Language.
13: Understanding Communication.
14: The Impact of Mother Tongue Languages.
15: Organize Productive Interactions.
16: Multicultural Time Expectations.
17: E-Mail Etiquette Is Culturally Sensitive.
18: Triple Cross-Translate.
19: It Takes Two to Collaborate.
20: Framing Your Cross-Cultural Communication.
21: Strategies for Relationships.
22: Context, Perception, and Reality.
23: Business and Social Behavioral Styles.
24: Understanding Cultural Beliefs, Values, and Rules.
25: The Cross-Cultural Potter’s Wheel.
26: Success Leaves Clues.
27: Body Language Gestures to Avoid.
28: Acronyms, Abbreviations, Analogies, Slang, and Sports Jargon.
29: Global Etiquette Tips.
30: Area-Specific Cultural Clues, Do’s, and Taboos.
31: Win-Win Cross-Cultural Communication.
32: Cultural Bloopers!.
33: The Humorous Faux Pas.
34: Is What You Say What You Mean?.
35: Paradoxes of the English Language.
Other Back Matter.