eBook Writing for Interaction, 1st Edition

  • Published By:
  • ISBN-10: 0123948444
  • ISBN-13: 9780123948441
  • DDC: 005.4
  • Grade Level Range: College Freshman - College Senior
  • 292 Pages | eBook
  • Original Copyright 2013 | Published/Released June 2014
  • This publication's content originally published in print form: 2013
  • Price:  Sign in for price



Writing for Interaction focuses on the art of creating the information experience as it appears within software and web applications, specifically in the form of user interface text. It also provides strategies for ensuring a consistent, positive information experience across a variety of delivery mechanisms, such as online help and social media. Throughout this book, you’ll learn simple techniques for writing consistent text with the right tone, how to select content delivery mechanisms, and how straightforward, clear layouts help your customer interact with your application. Divided into five sections, the book completely covers the information experience design process from beginning to end. You’ll cover everything from understanding your users and their needs, to creating personas, designing the IX strategy, creating your information, and evaluating the resulting information experience. This is your one-stop reference for information experience!

Table of Contents

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
About the Author.
1: Introducing Writing for Interaction.
2: Introducing the Information Experience.
3: Design and Development Models and Processes.
4: Understanding User Needs.
5: Getting to Know Your Users.
6: Gathering Data about Your Users.
7: Creating Your Personas.
8: Designing Your Information Experience Strategy.
9: Understanding User Reading Patterns.
10: Applying Usability Principles to Your Writing.
11: Creating Writing Guidelines.
12: Creating Your Information Experience.
13: Designing Your Information Strategy.
14: Writing Text for Interaction.
15: Writing for Diverse Audiences.
16: Evaluation.
17: Evaluating Your Information Experience.
Review Check List.
Final Summary.