eBook Mass Customization for Personalized Communication Environments: Integrating Human Factors, 1st Edition

  • Constantinos Mourlas
  • Published By:
  • ISBN-10: 1605662615
  • ISBN-13: 9781605662619
  • DDC: 658.812
  • Grade Level Range: College Freshman - College Senior
  • 341 Pages | eBook
  • Original Copyright 2009 | Published/Released March 2010
  • This publication's content originally published in print form: 2009
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About

Overview

Mass Customization for Personalized Communication Environments: Integrating Human Factors focuses on the customization of services and communication environments to advance user satisfaction and provide a total redefinition of the way goods and services are created or sold and customers and vendors interact. This authoritative collection of chapters offers relevant theoretical foundations, principles, methodologies, frameworks, and best practices within the field of research.