eBook Working with Problem Faculty: A Six-Step Guide for Department Chairs, 1st Edition

  • Published By:
  • ISBN-10: 1118283120
  • ISBN-13: 9781118283127
  • DDC: 378.1
  • Grade Level Range: College Freshman - College Senior
  • 240 Pages | eBook
  • Original Copyright 2012 | Published/Released February 2014
  • This publication's content originally published in print form: 2012
  • Price:  Sign in for price



Rather than looking at the issue systemically as some of our other books have done, Kent Crookston provides a practical, focused, on-the-ground approach to help chairs learn to deal with challenging colleagues. Based both on the literature and  on his own research and experience, Crookston provides six steps for successfully dealing with any kind of a challenging colleague.

Table of Contents

Front Cover.
Other Frontmatter.
Title Page.
Copyright Page.
Jossey-Bass Resources for Department Chairs.
Half Title Page.
Problem Faculty: The Number One Concern of America's Academic Chairs.
1: The Six Steps.
2: Step 1: Clarify Values and Expectations.
3: Step 2: Follow Policy.
4: Step 3: Build Trust with Colleagues.
5: Step 4: Evaluate Yourself and Your Perceptions.
6: Step 5: Listen.
7: Step 6: Take Effective Action.
8: Tough Questions.
9: What About the Chronic Poor Performer?.
10: What About the Passive-Aggressive Colleague?.
11: What About Bullies?.
12: What About the Problem Characters Who Emerge During Times of Change?.
13: What About the Psychologically Impaired?.
Sample Vision and Mission Statement.
Sample No-Bullying Policy.
Faculty Behaviors That May Suggest a Mental Health Problem.
The Author.