Higher Education

Social Work Processes, 7th Edition

  • includes InfoTrac®
  • Beulah R. Compton University of Southern Mississippi
  • Burt Galaway University of Manitoba
  • Barry R. Cournoyer Indiana University
  • ISBN-10: 0534365590  |  ISBN-13: 9780534365592
  • 624 Pages
  • Previous Editions: 1999, 1994, 1989
  • © 2005 | Published
  • College Bookstore Wholesale Price = $183.75



Compton and Galaway's highly respected SOCIAL WORK PROCESSES has long set the standard for social work practice texts. Continuing its strong emphasis upon process and collaborative partnerships between social workers and clients, the text incorporates systems and ecological perspectives, advocacy, case management, and group and community work. The book's conceptual framework supports, encourages, and organizes skill development and skill teaching in a diversity of settings and client populations. Dr. Barry R. Cournoyer updates this comprehensive Seventh Edition by including extensive use of Web-based resources and evidence-based exercises within its process -oriented perspective.

Table of Contents

1. Introduction.
2. The Ecosystem Perspective and the Use of Knowledge.
3. Problem-Solving: A Process for Social Work Practice.
4. Client-Worker Partnership.
5. Authority for Social Work Practice.
6. Ethical Practice.
7. Relationship in Social Work Practice.
8. Engaging Potential Clients.
9. Communicating Across Cultures.
10. Assessment.
11. The Service Agreement.
12. Intervention Methods to Mobilize Client Power.
13. Case Management and Formal Social Support.
14. Mobilizing Informal Social Support.
15. Building Helping Communities.
16. Teamwork for Social Work Practice.
17. Evaluating Practice.
18. Endings in Social Work.
19. Self Care.
Reading 1. Mrs. Warren's Profession (George Bernard Shaw).
Reading 2. The Strengths Perspective: Principles and Practices (Dennis Saleebey).
Reading 3. The House on Sixth Street (Francis P. Purcell and Harry Specht).
Reading 4. An Ecosystemic Approach to Assessment (Jane F. Gilgun).
Reading 5. Social Work and the Medicine Wheel Framework (Lyle Longclaws).
Reading 6. The Birky Family.
Reading 7. The Stover Family.
Reading 8. Variations on the Problem-Solving Theme (Ralph Woehle).
Reading 9. Betty Smith.
Reading 10. The Record of Change: Client-Focused Recording (Susan Steiger Tebb).
Reading 11. Four Pennies to my Name: What It's Like on Welfare (Addie Morris).
Reading 12. Approach and Companionship in the Engagement Process (Craig Rennebohm).
Reading 13. Basic Communications Skills for Work with Groups (Barry R. Cournoyer and Katharine V. Byers).
Reading 14. A Framework for Establishing Social Work Relationships Across Racial/Ethnic Lines (Joan Velasquez, Marilyn E. Vigil, and Eustolio Benavides).
Reading 15. Family Group Decision Making (Gale Burford, Joan Pennell, and Susan MacLeod).
Reading 16. The Clinical Utility of Models and Methods of Assessment in Managed Care (Cynthia Franklin and Catheleen Jordan).
Reading 17. A Brief Solution-Focused Practice Model (Michelle MacKenzie).
Reading 18. Goal Setting With Biological Families (Edith Fein and Ilene Staff).
Reading 19. Action as a Vehicle for Promoting Competence (Anthony N. Maluccio).
Reading 20. The Social Work Process of Social Care Planning (Miriam M. Johnson and W. David Harrison).
Reading 21. Social Work, Social Care, Care Management, and User Involvement (Reima Ana Maglajlic).
Reading 22. Self-Help in African American Communities: A Historical Review (Elijah Mikel).
Reading 23. Does My Intervention Make a Difference? Single System Research (Robert W. Weinbach).
Reading 24. Termination in Context (Howard Hess and Peg McCartt Hess).
Reading 25. Burnout: An Occupational Hazard for Social Workers (Jan L. Hagen).
Reading 26. Leonard Timms (Robert B. Bennett).
Reading 27. The Omar Family (Khadija Khaja).

Efficacy and Outcomes


"This text is the best that I have observed to date in relationship to the depth of processing of theoretical concepts, the use examples and exercises, and the skill building focus of the book."

— David Cousert, University of Southern Indiana

"This is an extensive and thorough introductory graduate social work practice text. The inclusion of more extensive case studies showing the treatment process and the use of exercises that require the student to access computer resources will be particularly valuable."

— Gary Paquin, University of Cinncinnati.

"Its strengths are: clear, simple and reader friendly language; a deliberate effort to address current issues such as practicing in the context of managed care environment and evidence based practice; chapters’ summary, relevant exercises; use of technology based resources; numerous examples; an effort to present to reader a comprehensive approach to social work practice as a problem solving process within a systems perspective."

— Roni Berger, Adelphi University


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

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Meet the Author

Author Bio

Barry R. Cournoyer

Dr. Barry R. Cournoyer has been a social work practitioner for more than 40 years and a university teacher for more than 35 years. He received his M.S.S.W. degree from the University of Tennessee and the D.S.W. degree from the University of Utah. He is Emeritus Professor with the Indiana University School of Social Work, where he taught for 32 years. A former Associate Dean with the School, he remains interested in student learning assessment and quality improvement activities in social work education. In addition to this eighth edition of THE SOCIAL WORK SKILLS WORKBOOK, he co-authored THE SOCIAL WORK PORTFOLIO and the Seventh Edition of SOCIAL WORK PROCESSES -- all published by Brooks/Cole-Cengage. He also authored THE EVIDENCE-BASED SOCIAL WORK SKILLS BOOK, published by Allyn & Bacon.