Higher Education

An Introduction to Human Services, 7th Edition

  • Marianne R. Woodside University of Tennessee, Knoxville
  • Tricia McClam University of Tennessee, Knoxville
  • ISBN-10: 0840033710  |  ISBN-13: 9780840033710
  • 320 Pages
  • Previous Editions: 2009, 2006, 2002
  • © 2012 | Published
  • College Bookstore Wholesale Price = $147.00
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About

Overview

With a new DVD showing chapter concepts in real-world practice, best-selling AN INTRODUCTION TO HUMAN SERVICES, 7e delivers a uniquely practical and comprehensive introduction to the human service profession. Drawing on the authors’ extensive experience as practitioners, educators, and researchers, the text defines human services, reviews the historical development of the field, provides a practical overview of the profession, and emphasizes the skills needed to succeed as a human services practitioner. The text provides a solid grounding in such fundamental concepts as serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, and empowering clients. Every chapter includes detailed case studies to highlight the practical applications of key concepts and prepare students to effectively address issues they are likely to encounter as helping professionals. In addition, the new accompanying DVD adds compelling demonstrations by skilled professionals to illustrate basic concepts.

Features and Benefits

  • An engaging and enjoyable read, this student-friendly text delivers a comprehensive introduction to the human services field and the essential skills students need to succeed as working professionals.
  • Each chapter includes chapter objectives, multiple detailed real-world case studies with focus questions, lists of key terms, a summary of important Things to Remember, and suggested readings for further information--all designed to make instruction more effective and facilitate student learning.
  • Compelling real-world case studies in each chapter illustrate key concepts and provide a useful guide to practical considerations facing human service professionals today.
  • Completely up to date, case studies illustrate each human service delivery model, while a special concluding case study integrates all three models. In addition, the expansive human service model includes a strengths perspective.
  • Published simultaneously with the text and bundled with each copy of the Instructor’s Edition, the companion student workbook ACTIVITIES AND EXERCISES FOR AN INTRODUCTION TO HUMAN SERVICES helps students master course concepts through assignments and self-study exercises.
  • Integrated summary checks and end-of-chapter summaries make it easy to identify key points when designing class assignments, preparing exams, or suggesting study topics for students.
  • Excerpts of primary source material offer a useful first-hand perspective as well as suggestions for additional information, making it simple to integrate other books, electronic materials, and media resources into course activities to match your students’ unique interests.
  • The text accurately documents the rapidly evolving environment in which human services are delivered, covering such key topics as shifting demographics, the increasing conservative influence, developing technologies, the agency setting, and common day-to-day challenges students are likely to face in their careers.
  • Self-assessments at the end of each chapter allow students to check their mastery of chapter content. Suggestions for additional resources encourage students to further explore topics and issues.
  • Interwoven throughout, the text’s unique international perspective provides valuable insight into today’s global environment. In-depth coverage of increasingly important diversity issues also are integrated throughout.
  • A comprehensive suite of instructor’s resources helps faculty easily prepare for the course. They include chapter objectives, summaries, PowerPoint slides, outlines, test bank, as well as activities and questions that assist students in reading, reviewing, and applying concepts.

Table of Contents

Part I: DEFINING HUMAN SERVICES.
1. An Introduction to Human Services.
2. A History of Helping.
3. Human Services Today.
4. Models of Human Service Delivery.
Part II: CLIENTS AND HELPERS IN HUMAN SERVICES.
5. The Client.
6. The Human Service Professional.
Part 3: THE PRACTICE OF HUMAN SERVICES.
7. The Helping Process.
8. Working Within a System.
9. Professional Concerns.

What's New

  • New! Providing real-world illustrations for every chapter, the new DVD demonstrates chapter concepts in action! Segments vary from vignettes about clients and helping strategies to professionals and the challenges they encounter in their work.
  • New! Cutting-edge cases and applications provide a number of ways for students to apply concepts and strategies introduced in the text to real-world scenarios.
  • New! End-of-chapter “Want to Know More?” features give students a variety of resources to further explore concepts and issues related to that chapter.
  • New! A number of new features relate to service delivery: a section on evidence-based practice and how it influences human services practice, an expanded focus on the strengths-based perspective, emphasis on the importance of outreach, and new information about issues related to children, youth, military veterans, and families.
  • New! Every chapter has been thoroughly revised and updated to reflect the latest research, new ideas in theory, and leading innovations in practice, important influences on human services, and new challenges and special issues facing today’s practitioners.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + Helping Professions CourseMate with eBook Printed Access Card

ISBN-10: 1111979375  | ISBN-13: 9781111979379

List Price = $198.95  | College Bookstore Wholesale Price = $147.00

This Bundle Includes:

  • An Introduction to Human Services
    List Price = $195.95  | CengageBrain Price = $195.95  | College Bookstore Wholesale Price = $147.00
  • CourseMate Printed Access Card
    List Price = $137.00  | College Bookstore Wholesale Price = $102.00


Bundle: Text + Helping Professions Learning Center 2-Semester Printed Access Card

ISBN-10:  1133074189  | ISBN-13:  9781133074182

List Price = $195.95  | CengageBrain Price = $195.95  | College Bookstore Wholesale Price = $147.01

This Bundle Includes:

  • An Introduction to Human Services
    List Price = $195.95  | CengageBrain Price = $195.95  | College Bookstore Wholesale Price = $147.00
  • Helping Professions Learning Center 2-Semester Printed Access Card
    List Price = $32.00  | College Bookstore Wholesale Price = $24.00


Bundle: Text + Cases and Applications

ISBN-10:  1111868387 | ISBN-13:  9781111868383

List Price = $257.95  | College Bookstore Wholesale Price = $191.25

This Bundle Includes:

  • An Introduction to Human Services
    List Price = $195.95  | CengageBrain Price = $195.95  | College Bookstore Wholesale Price = $147.00
  • Cases and Applications
    List Price = $69.95  | College Bookstore Wholesale Price = $52.50


Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Online Instructor's Manual  (ISBN-10: 0840047576 | ISBN-13: 9780840047571)

Available by email, this comprehensive resource helps you easily plan your course lectures while giving you the tools you need to teach more efficiently. The Instructor’s Manual includes discussion questions, chapter teaching goals, activities, and test questions.

Online Test Bank  (ISBN-10: 0840047614 | ISBN-13: 9780840047618)

Also available to adopting instructors, this version of the comprehensive Test Bank is formatted electronically and delivered via email. It includes multiple-choice, true/false, and essay questions for every chapter of the text.

Helping Professions CourseMate with eBook Instant Access Code  (ISBN-10: 111135510X | ISBN-13: 9781111355104)

Cengage Learning’s CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook and chapter-specific learning tools including flashcards, quizzes, videos, and more in your CourseMate. Go to CengageBrain.com. KEY FEATURES: Interactive eBook. Engagement Tracker. Learning Objectives. Tutorial Quizzes. Videos. Guiding Questions for the Videos. Glossary and Flashcards. Web Links and References. Activities.

List Price = $137.00  | CengageBrain Price = $137.00  | College Bookstore Wholesale Price = $137.00

Student Supplements

Helping Professions CourseMate with eBook Instant Access Code  (ISBN-10: 111135510X | ISBN-13: 9781111355104)

Cengage Learning’s CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook and chapter-specific learning tools including flashcards, quizzes, videos, and more in your CourseMate. Go to CengageBrain.com. KEY FEATURES: Interactive eBook. Engagement Tracker. Learning Objectives. Tutorial Quizzes. Videos. Guiding Questions for the Videos. Glossary and Flashcards. Web Links and References. Activities.

List Price = $137.00  | CengageBrain Price = $137.00  | College Bookstore Wholesale Price = $137.00

Meet the Author

Author Bio

Marianne R. Woodside

Marianne Woodside, Professor Emerita, is affiliated with the Human Services, Mental Health Counseling, and Counselor Education programs at the University of Tennessee, Knoxville. She has taught introduction to human services, case management, methods of helping, and foundations of counselor education, and supervises practicum and internship. Her primary research interests are international human services, human service education, and case management. Dr. Woodside has served on the editorial boards for Journal of Human Service Education, American Association for Counseling and Development Journal, and Tennessee Counseling Journal. Additionally, she served as vice-president of regional development and secretary of the National Organization for Human Services Education. Dr. Woodside has published a wide range of journal articles and has an extensive record of presentations at national and international meetings. Her many awards include the Distinguished Recognition Award from the Council for Standards in Human Service Education, the Professional Development Research Award from the National Organization for Human Services Education, the Helen B. Watson Outstanding Faculty Research Award, and the Educator's Hall of Honor Award. With Tricia McClam, Dr. Woodside is co-author of the successful AN INTRODUCTION TO HUMAN SERVICES (8th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS (8th Ed.), GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT STUDENTS WANT TO KNOW. Dr. Woodside also wrote INTERNSHIP IN HUMAN SERVICES: HELPING STUDENTS FIND THEIR WAY (Sage).

Tricia McClam

Tricia McClam, Professor Emeritus, is affiliated with the Mental Health Counseling (Master's) and Counselor Education (Ph.D.) programs at the University of Tennessee, Knoxville. She teaches various courses in both programs, including Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is associate editor of International Education and past co-editor of Human Service Education, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education, a Certificate of Appreciation from the Council for Standards in Human Service Education, and the Miriam Clubok Award from the National Organization for Human Service Education. With Marianne Woodside, Dr. McClam is co-author of INTRODUCTION TO HUMAN SERVICES (8th Ed.), AN INTRODUCTION TO HUMAN SERVICES: CASES AND APPLICATIONS (8th Ed.), GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY (5th Ed.), PROBLEM SOLVING IN THE HELPING PROFESSIONS, HELPING PROCESS: ASSESSMENT TO TERMINATION, and INTERVIEWING: WHAT EVERY STUDENT WANTS TO KNOW.