Higher Education

A+ Guide to Managing & Maintaining Your PC, 7th Edition

  • Jean Andrews
  • ISBN-10: 1435497783  |  ISBN-13: 9781435497788
  • 1366 Pages
  • Previous Editions: 2007, 2006, 2004
  • © 2010 | Published
  • College Bookstore Wholesale Price = $105.00
  • Newer Edition Available
  *Why an online review copy?
  • It's the greener, leaner way to review! An online copy cuts down on paper and on time. Reduce the wait (and the weight) of printed texts. Your online copy arrives instantly, and you can review it anytime from your computer or favorite mobile device.

If you prefer a print copy to review, please contact your representative.

About

Overview

Written by best-selling PC repair author and educator Jean Andrews, the seventh edition of A+ Guide to Managing and Maintaining Your PC maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.

Features and Benefits

  • This edition maps fully to CompTIA's 2009 A+ Exams.
  • A+ exam tabs on each page make it easy to distinguish between content covering A+ 220-701 Essentials and A+ 220-702 Practical Application exams.
  • A+ certification icons and A+ Tips highlight all of the material related to the exams, so students can pay close attention to pertinent information.
  • Includes extensive pedagogical features to help reinforce material, such as Applying Concepts, Key Terms, Reviewing the Basics, Thinking Critically, Hands-On Projects, and Real Problems, Real Solutions.
  • A+ Table of Contents provides quick reference to all A+ material.
  • Updated to include Windows Vista and to provide stronger emphasis on troubleshooting and security.

Table of Contents

1. Introducing Hardware.
2. Introducing Operating Systems.
3. Working with People in a Technical World.
4. Form Factors and Power Supplies.
5. All about Motherboards.
6. Supporting Processors.
7. Upgrading Memory.
8. Supporting Hard Drives.
9. Installing and Supporting I/O devices.
10. Multimedia Devices and Mass Storage.
11.PC Maintenance and Troubleshooting Strategies.
12. Installing Windows.
13. Maintaining Windows.
14. Optimizing Windows.
15. Tools for Solving Windows Problems.
16. Fixing Windows Problems.
17. Networking Essentials.
18. Networking Practices.
19. Security Essentials.
20. Security Practices.
21. Supporting Notebooks.
22. Supporting Printers.
Appendices:
A.CompTIA A+ Acronyms.
B. Keystroke Shortcuts in Windows.

What's New

  • Maps fully to CompTIA's 2009 A+ Exams.
  • Within each chapter, content is presented in an essentials to advanced order, providing greater ease-of-use with the new A+ exam structure while maintaining the academic focus.
  • A+ Exam tabs on each page make it easy to distinguish between content covering A+ 220-701 Essentials and A+ 220-702 Practical Application exams.
  • More emphasis on security with two chapters devoted to Security Basics and Security Applied.
  • Chapters on Windows have been reorganized by function and by task, rather than by operating system, resulting in a more streamlined presentation.
  • Updated to also include Windows Vista.
  • New chapter on PC Maintenance and Troubleshooting Strategies.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + Voucher: Prometric A+ Exam + dtiMetrics Printed Access Card

ISBN-10: 1111087717  | ISBN-13: 9781111087715

List Price = $317.95  | College Bookstore Wholesale Price = $238.46

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Voucher: Prometric A+ Exam Certificate
    List Price = $137.00  | College Bookstore Wholesale Price = $137.00
  • dtiMetrics Printed Access Card
    List Price = $43.00  | College Bookstore Wholesale Price = $32.25


Bundle: Text + Lab Manual

ISBN-10:  0538465034  | ISBN-13:  9780538465038

List Price = $258.95  | CengageBrain Price = $258.95  | College Bookstore Wholesale Price = $194.21

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Lab Manual
    List Price = $132.95  | CengageBrain Price = $132.95  | College Bookstore Wholesale Price = $99.75


Bundle: A+ Guide to Managing & Maintaining Your PC, 7th + LabConnection on DVD

ISBN-10:  1111287619  | ISBN-13:  9781111287610

List Price = $148.95  | College Bookstore Wholesale Price = $111.71

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • LabConnection on DVD for A+ Guide to Managing and Maintaining Your PC
    List Price = $73.95  | College Bookstore Wholesale Price = $54.50


Bundle: Text + LabConnection Online Printed Access Card

ISBN-10:  1111291985  | ISBN-13:  9781111291983

List Price = $139.95  | College Bookstore Wholesale Price = $104.96

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • LabConnection Online Printed Access Card for A+ Guide to Managing and Maintaining Your PC
    List Price = $60.95  | College Bookstore Wholesale Price = $44.75


Bundle: A+ Guide to Managing & Maintaining Your PC, 7th + Supporting Windows 7 + LabConnection Online Printed Access Card for A+ Guide to Managing and Maintaining Your PC

ISBN-10:  1133159117  | ISBN-13:  9781133159117

List Price = $167.95  | College Bookstore Wholesale Price = $125.96

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Supporting Windows 7
    List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.50
  • LabConnection Online Printed Access Card for A+ Guide to Managing and Maintaining Your PC
    List Price = $60.95  | College Bookstore Wholesale Price = $44.75


Bundle: A+ Guide to Managing & Maintaining Your PC, 7th + Supporting Windows 7

ISBN-10:  1111656053  | ISBN-13:  9781111656058

List Price = $171.95  | CengageBrain Price = $171.95  | College Bookstore Wholesale Price = $128.96

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Supporting Windows 7
    List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.50


Bundle: A+ Guide to Managing & Maintaining Your PC, 7th + Lab Manual + Supporting Windows 7

ISBN-10:  1133158552  | ISBN-13:  9781133158554

List Price = $297.95  | CengageBrain Price = $297.95  | College Bookstore Wholesale Price = $223.46

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Lab Manual
    List Price = $132.95  | CengageBrain Price = $132.95  | College Bookstore Wholesale Price = $99.75
  • Supporting Windows 7
    List Price = $40.95  | CengageBrain Price = $40.95  | College Bookstore Wholesale Price = $30.50


Bundle: Text + Lab Manual + LabConnection Online Printed Access Card

ISBN-10:  1111293155  | ISBN-13:  9781111293154

List Price = $231.95  | College Bookstore Wholesale Price = $173.96

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Lab Manual
    List Price = $132.95  | CengageBrain Price = $132.95  | College Bookstore Wholesale Price = $99.75
  • LabConnection Online Printed Access Card for A+ Guide to Managing and Maintaining Your PC
    List Price = $60.95  | College Bookstore Wholesale Price = $44.75


ISBN-10:  1111291993 | ISBN-13:  9781111291990

List Price = $142.95  | College Bookstore Wholesale Price = $107.21

This Bundle Includes:

  • A+ Guide to Managing & Maintaining Your PC
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • LabConnection Online Printed Access Card for A+ Guide to Hardware
    List Price = $64.95  | College Bookstore Wholesale Price = $47.50


Efficacy and Outcomes

Reviews

"This book is comprehensive, students like to read it, color enhancements are great. This is a textbook first and then can be used as a reference later."

— Ronald E. Koci, Madison Area Technical College

"It covers all essential materials for preparing for the A+ exams. Having all material in a combo book makes my teaching job lots easier."

— Gus Chang, Heald College

"It's well-written, has good review questions, and good instructor resources. Also, the CertBlaster test prep exams from Student Downloads are an excellent resource."

— Ben Mayock, Community College of Baltimore County

"I like the step by step approach with complete images. This means that in lecture I can easily brush past these section and give shorter demonstrations because the text covers the material so well. I like the detail on other OSes in the appendix. The hands-on exercises provide the starting point for great labs without having to purchase an additional book."

— Mike Cotterman, Marion Technical College

"I love the fact that the software and hardware texts are complementary. When students take the sequence with me it feels almost like a year long course rather than two disconnected courses. There is enough in common between software and hardware texts that students feel totally comfortable with the 2nd text at the start but there really isn't much useless overlap between the two that it feels like a "rerun". The texts are written such that a complete beginner to the subject can understand yet the more experienced students learn as well. Great balance!"

— Kelly White, Community College of Vermont

"Lots of good pictures with easy to understand explanations of them. Covers all A+ topics."

— Robert L. Galante, Shawsheen Technical High School

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

A+ Guide to Hardware: Managing, Maintaining and Troubleshooting  (ISBN-10: 1435487389 | ISBN-13: 9781435487383)

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for hardware maintenance and repair.

List Price = $192.95  | CengageBrain Price = $192.95  | College Bookstore Wholesale Price = $145.25

A+ Guide to Software: Managing, Maintaining, and Troubleshooting  (ISBN-10: 1435487370 | ISBN-13: 9781435487376)

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for operating systems maintenance and repair.

List Price = $129.95  | CengageBrain Price = $129.95  | College Bookstore Wholesale Price = $98.00

Interactive eBook Instant Access Code  (ISBN-10: 1435487079 | ISBN-13: 9781435487079)

List Price = $150.00  | CengageBrain Price = $150.00  | College Bookstore Wholesale Price = $150.00

Technology CourseMate with eBook Instant Access Code  (ISBN-10: 1111567425 | ISBN-13: 9781111567422)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

List Price = $111.00  | CengageBrain Price = $111.00  | College Bookstore Wholesale Price = $111.00

Instructor Resource CD-ROM  (ISBN-10: 1435487397 | ISBN-13: 9781435487390)

Available as a CD-ROM or online at www.cengage.com, the Instructor Resources include an Instructor's Manual, Solutions, ExamView Test Bank and Test Engine, PowerPoint Presentations, Figure Files, and more.

Lab Manual  (ISBN-10: 1435487400 | ISBN-13: 9781435487406)

The Lab Manual for A+ Guide to Managing and Maintaining your PC, Seventh Edition contains additional labs designed to accompany the seventh edition of the core textbook. This lab manual provides the additional hands-on practice needed to succeed in the industry and serves as an excellent resource to prepare for CompTIA's 2009 A+ exams.

List Price = $132.95  | CengageBrain Price = $132.95  | College Bookstore Wholesale Price = $99.75

CompTIA A+ PC Repair Flashcards  (ISBN-10: 1435487230 | ISBN-13: 9781435487239)

Use the PC Repair flashcards to test students' knowledge of PC repair concepts and to help them prepare for CompTIA's 2009 A+ exams. STUDENT DESCRIPTION: Use your flashcards to test your knowledge of PC repair concepts and to help you prepare for CompTIA's 2009 A+ exams.

List Price = $46.95  | CengageBrain Price = $46.95  | College Bookstore Wholesale Price = $35.50

PC Troubleshooting Pocket Guide  (ISBN-10: 1435487346 | ISBN-13: 9781435487345)

When working on a PC, you’ll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find PC information quickly and efficiently.

List Price = $48.95  | CengageBrain Price = $48.95  | College Bookstore Wholesale Price = $36.75

Cable Tester  (ISBN-10: 0619217383 | ISBN-13: 9780619217389)

PC Repair Toolkit/ESD Strap Combo  (ISBN-10: 0619016558 | ISBN-13: 9780619016555)

This 22-piece toolset includes the most popular tools needed to fix any PC/computer, and includes an anti-static wristband.

List Price = $43.95  | College Bookstore Wholesale Price = $32.75

Multimeter  (ISBN-10: 0619131012 | ISBN-13: 9780619131012)

The compact and economical digital multimeter is perfect for an A+ PC Repair lab, a technician's workbench, or for field use. It features an easy to read 3.5 digit LCD display. Each test position is quickly and easily selected with a simple turn of the single selector switch. It also has a built-in diode and transistor test feature, a continuity buzzer function, and includes test leads. It’s only 2.9x5.8x1.6 inches (70x140x32 mm 170 g), and 6 oz. Requires one 9 volt battery, not supplied.

Instant Access Code  (ISBN-10: 1111544026 | ISBN-13: 9781111544027)

List Price = $70.00  | CengageBrain Price = $70.00  | College Bookstore Wholesale Price = $70.00

Student Supplements

A+ Guide to Hardware: Managing, Maintaining and Troubleshooting  (ISBN-10: 1435487389 | ISBN-13: 9781435487383)

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any learning style, featuring an essentials-to-practical organization within each chapter and inclusion of tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for hardware maintenance and repair.

List Price = $192.95  | CengageBrain Price = $192.95  | College Bookstore Wholesale Price = $145.25

A+ Guide to Software: Managing, Maintaining, and Troubleshooting  (ISBN-10: 1435487370 | ISBN-13: 9781435487376)

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any learning style, featuring an essentials-to-practical organization within each chapter and inclusion of tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.

List Price = $129.95  | CengageBrain Price = $129.95  | College Bookstore Wholesale Price = $98.00

Interactive eBook Instant Access Code  (ISBN-10: 1435487079 | ISBN-13: 9781435487079)

List Price = $150.00  | CengageBrain Price = $150.00  | College Bookstore Wholesale Price = $150.00

Technology CourseMate with eBook Instant Access Code  (ISBN-10: 1111567425 | ISBN-13: 9781111567422)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including flashcards, quizzes, and more, all designed specifically to work with A+ GUIDE TO MANAGING & MAINTAINING YOUR PC, 7th Edition.

List Price = $111.00  | CengageBrain Price = $111.00  | College Bookstore Wholesale Price = $111.00

Lab Manual  (ISBN-10: 1435487400 | ISBN-13: 9781435487406)

The Lab Manual for A+ Guide to Managing and Maintaining your PC, Seventh Edition contains additional labs designed to accompany the A+ Guide to Managing and Maintaining Your PC, Seventh Edition. This lab manual provides the additional hands-on practice needed to succeed in the industry and serves as an excellent resource to prepare for CompTIA's 2009 A+ exams.

List Price = $132.95  | CengageBrain Price = $132.95  | College Bookstore Wholesale Price = $99.75

CompTIA A+ PC Repair Flashcards  (ISBN-10: 1435487230 | ISBN-13: 9781435487239)

Use your flashcards to test your knowledge of PC repair concepts and to help you prepare for the CompTIA 2009 A+ exams.

List Price = $46.95  | CengageBrain Price = $46.95  | College Bookstore Wholesale Price = $35.50

PC Troubleshooting Pocket Guide  (ISBN-10: 1435487346 | ISBN-13: 9781435487345)

When working on a PC, you’ll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find PC information quickly and efficiently.

List Price = $48.95  | CengageBrain Price = $48.95  | College Bookstore Wholesale Price = $36.75

Cable Tester  (ISBN-10: 0619217383 | ISBN-13: 9780619217389)

List Price = $80.95  | College Bookstore Wholesale Price = $60.50

PC Repair Toolkit/ESD Strap Combo  (ISBN-10: 0619016558 | ISBN-13: 9780619016555)

This 22-piece toolset includes the most popular tools needed to fix any PC/computer, and includes an anti-static wristband.

List Price = $43.95  | College Bookstore Wholesale Price = $32.75

Multimeter  (ISBN-10: 0619131012 | ISBN-13: 9780619131012)

The compact and economical digital multimeter is perfect for an A+ PC Repair lab, a technician's workbench, or for field use. It features an easy to read 3.5 digit LCD display. Each test position is quickly and easily selected with a simple turn of the single selector switch. It also has a built-in diode and transistor test feature, a continuity buzzer function, and includes test leads. It’s only 2.9x5.8x1.6 inches (70x140x32 mm 170 g), and 6 oz. Requires one 9 volt battery, not supplied.

List Price = $37.95  | College Bookstore Wholesale Price = $28.25

Instant Access Code  (ISBN-10: 1111544026 | ISBN-13: 9781111544027)

List Price = $70.00  | CengageBrain Price = $70.00  | College Bookstore Wholesale Price = $70.00

Meet the Author

Author Bio

Jean Andrews

Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.