Higher Education

Quality Concepts for the Process Industry, 1st Edition

  • Michael Speegle San Jacinto College
  • ISBN-10: 1930528167  |  ISBN-13: 9781930528161
  • 224 Pages
  • © 2004 | Published
  • College Bookstore Wholesale Price = $103.25
  • Newer Edition Available



Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Each chapter of the text contains chapter objectives, thorough discussions of the concepts presented, a summary, and end-of-chapter review questions. There is a complete glossary of terms and a list of additional references in the back of the book.

Table of Contents

How It All Began. The Quality Gurus. Total Quality Management (TQM). International Standards Organization(ISO). Customer Satisfaction. The Economics of Quality. ommunication – the Critical Skill. Teamwork and Personal Effectiveness. Quality Tools – Part 1. Quality Tools – Part 2. Variation in Processes. Concepts of Statistical Process Control (SPC). Statistical Process Control (SPC) and Control Charts. Process Capability. Summary. Glossary. References. Index

Meet the Author

Author Bio

Michael Speegle

Michael R. Speegle is currently the Department Chairman of Process Technology, Instrumentation and Electrical Technology at San Jacinto College in Pasadena, Texas. He holds a master's degree in biology from the University of Texas at Arlington, and has worked for 18 years in the petrochemical and refining industry in various roles. Retired from BP-Amoco, Speegle completed three oil and gas internships sponsored by BP to enhance the teaching of oil and gas exploration and production. He is also the author of several books and articles in the field and co-authored two textbooks for analyzer technicians. Speegle is a member of the Gulf Coast Process Technology Association and has received a certificate in oil and gas production from the Center for the Advancement of Process Technology.