Higher Education

Interviewing in Action in a Multicultural World, 5th Edition

  • includes CourseMate Printed Access Card
  • Bianca Cody Murphy Wheaton College
  • Carolyn Dillon Boston University School of Social Work
  • ISBN-10: 1285751086  |  ISBN-13: 9781285751085
  • 592 Pages
  • Previous Editions: 2011, 2008, 2003
  • © 2015 | Published
  • College Bookstore Wholesale Price = $141.00
  *Why an online review copy?
  • It's the greener, leaner way to review! An online copy cuts down on paper and on time. Reduce the wait (and the weight) of printed texts. Your online copy arrives instantly, and you can review it anytime from your computer or favorite mobile device.

If you prefer a print copy to review, please contact your representative.

About

Overview

The fifth edition of INTERVIEWING IN ACTION IN A MULTICULTURAL WORLD provides students with the clinical wisdom and hands-on practice to fully develop their clinical interviewing skills. Authors Bianca Cody Murphy and Carolyn Dillon have expanded many sections of the book with new material on technology, multiculturalism, and other timely topics. This up-to-date text also features new practice examples, essay questions, and self-exploration activities to prepare students for a variety of practice settings. It can be used as a guidebook for students who want to promote change through the client-clinician relationship. The book's integrated learning package features videos (introduced in the text and available through the CourseMate website) that present clips of real-life clinicians discussing key skills. The instructor's manual offers suggestions for classroom and homework activities that bring the materials to life. Praised nationwide by instructors in the helping profession, INTERVIEWING IN ACTION IN A MULTICULTURAL WORLD is a practical, accessible text that prepares students for careers in the human services field. There are over 3 hours of video clips referred to in the text and viewable at the CourseMate website. These 53 video clips allow you to watch real-life clinicians implementing the skills discussed in the text. Students who purchase CourseMate for Interviewing in Action 5e also get access to an electronic version of the book that has the video clips imbedded in the text. Students can just log on at CengageBrain.com, read the ebook and watch the video clips interspersed throughout each chapter.

Features and Benefits

  • More than 40 video clips of authentic clinician/client interactions and stories from new clinicians are available at the CourseMate website, providing students with a front line look at clinical work.
  • Key features of the book include many practical examples of dialogues between clinicians and clients, experiential exercises through which students can practice their new skills in the classroom, self-exploration activities and questions, essay questions for review, key terms, and suggested readings for study and further reference.
  • First-person clinician accounts integrated throughout the narrative demonstrate personal successes and blunders in the field, helping students deduce what works and doesn't work with client interactions.

Table of Contents

1. Becoming a Professional.
2. The Clinical Relationship, Multicultural Practice, and Ethics.
3. Getting Started.
4. Attending and Listening.
5. Support and Empathy: A Sustaining Presence.
6. Exploration and Elaboration.
7. Assessment, Formulation, and Goal Setting.
8. Building Motivation, Formulating Plans, and Evaluating Change.
9. Helping Clients Feel and See Things Differently.
10. Helping Clients Do Things Differently.
11. Directly Addressing Issues and Dynamics in the Clinical Relationship.
12. Addressing Self-Disclosure and Other Boundary Issues.
13. Working with People in Crisis.
14. Endings and Transitions.
15. Self-Care, Supervision, and Professional Development.
Appendix 1: Multicultural Counseling Competencies.
Appendix 2: Clinician-Client Privacy Agreement.

What's New

  • Updated throughout to reflect current research and practice, this edition includes almost 300 new citations and references based on a comprehensive review of the professional literature.
  • Six new video clips, in which clinicians talk about the evolving challenges of clinical work and their experiences in making the transition from student to professional, complement a set of more than 40 videos that are referenced in the book and viewable on the CourseMate website.
  • The glossary contains 65 new key terms and definitions.
  • Over 40 new essay questions and self-exploration activities in the end-of-chapter materials reinforce learning by providing opportunities for students to synthesize and reflect on what they have read.
  • New material on technology includes new or expanded discussion of ethics in the electronic age (Ch. 2); the challenges of working online and guidelines for setting up the online environment (Ch. 3); advantages and disadvantages of the use of technology (Ch. 7); the use of Second Life in the treatment of social anxiety; experience sampling to help clients self-evaluate their affective, cognitive, and motivational states (Ch. 10); challenges of virtual relationships; and the ways in which the Internet affects the amount of information clients can have about their clinicians (Ch. 11 and 12).
  • New material on how culture affects clinical work appears in Chapters 2 through 7 and 11 through 14.
  • Expanded discussion of the clinical relationship is presented throughout the book, especially in Chapter 2, “The Clinical Relationship, Multicultural Practice, and Ethics,” and Chapter 11, “Directly Addressing Issues and Dynamics in the Clinical Relationship.”
  • New material on the neuroscience of empathy includes emerging information about the role of mirror neurons.
  • Updated material reflects the fifth edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM 5).
  • Chapter 7, “Assessment, Formulation, and Goal Setting,” includes a new section on collaborative assessment.
  • Chapter 8, “Building Motivation, Formulating Plans, and Evaluating Change,” features increased coverage of specific types of empirically supported treatments, new information on postmodern and social constructivist perspectives, and a new section on integrative models of helping.
  • New positive psychological interventions are presented in Chapters 9 and 10.
  • Increased coverage of social justice and activism in many chapters includes a section on macro-level change in Chapter 10, “Helping Clients Do Things Differently.”
  • Chapter 14, “Endings and Transitions,” includes new material on how differences in the culture of the clinician and client may affect the ending process.
  • Revised discussions of the stresses of clinical work and the resultant burnout, compassion fatigue, and vicarious trauma appear in Chapter 15, “Self-Care, Supervision, and Professional Development.”

Alternate Formats

Choose the format that best fits your student's budget and course goals

To customize your learning solution, contact your Learning Consultant for more information.

  • Book Only

    ISBN-10: 1285077148 | ISBN-13: 9781285077147

    List Price = $170.95  | CengageBrain Price = $170.95  | College Bookstore Wholesale Price = $128.25

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + Questia 12 Month Subscription Printed Access Card

ISBN-10: 1305598202  | ISBN-13: 9781305598201

List Price = $213.95  | CengageBrain Price = $213.95  | College Bookstore Wholesale Price = $161.00

This Bundle Includes:

  • Interviewing in Action in a Multicultural World
    List Price = $187.95  | CengageBrain Price = $187.95  | College Bookstore Wholesale Price = $141.00
  • Questia, 2 terms (12 Months) Printed Access Card
    List Price = $90.95  | College Bookstore Wholesale Price = $67.25


Bundle: Text + Questia 6 Month Subscription Printed Access Card

ISBN-10:  1305598237 | ISBN-13:  9781305598232

List Price = $200.95  | CengageBrain Price = $200.95  | College Bookstore Wholesale Price = $151.00

This Bundle Includes:

  • Interviewing in Action in a Multicultural World
    List Price = $187.95  | CengageBrain Price = $187.95  | College Bookstore Wholesale Price = $141.00
  • Questia, 1 term (6 months) Printed Access Card
    List Price = $47.95  | College Bookstore Wholesale Price = $35.75


Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Online Instructor's Manual  (ISBN-10: 1285751418 | ISBN-13: 9781285751412)

Streamline and maximize the effectiveness of your course preparation with this manual, which offers suggestions for classroom and homework activities that bring the text materials to life.

Online PowerPoint®  (ISBN-10: 1285872126 | ISBN-13: 9781285872124)

Microsoft® PowerPoint® slides make it easy for you to enhance and customize your lectures.

Online Test Bank  (ISBN-10: 1285751426 | ISBN-13: 9781285751429)

Simplify testing and assessment using question items from the Test Bank.

CourseMate Instant Access  (ISBN-10: 1285751256 | ISBN-13: 9781285751252)

Available with the text, CourseMate for INTERVIEWING IN ACTION IN A MULTICULTURAL WORLD brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, glossary, quizzes, videos, and more-as well as the Engagement Tracker online gradebook, a first-of-its-kind tool that monitors student engagement in the course. The accompanying instructor website, available through login.cengage.com, offers access to password-protected resources such as an electronic version of the instructor's manual, test bank files, and PowerPoint® slides.

List Price = $119.00  | CengageBrain Price = $119.00  | College Bookstore Wholesale Price = $119.00

Student Supplements

CourseMate Instant Access  (ISBN-10: 1285751256 | ISBN-13: 9781285751252)

CourseMate for INTERVIEWING IN ACTION IN A MULTICULTURAL WORLD brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, a glossary, quizzes to help you prepare for tests, videos, and more. Go to CengageBrain.com.

List Price = $119.00  | CengageBrain Price = $119.00  | College Bookstore Wholesale Price = $119.00

Meet the Author

Author Bio

Bianca Cody Murphy

Bianca Cody Murphy, Ed.D., is Professor of Psychology at Wheaton College and a licensed psychologist practicing with Newton Psychotherapy Associates. Her research focuses on the clinical and health issues of lesbian, gay, and bisexual clients. She has served as president of Psychologists for Social Responsibility and as chair of both the American Psychological Association's Committee on Women in Psychology and the Board for the Advancement of Psychology in the Public Interest.

Carolyn Dillon

Carolyn Dillon is Clinical Professor Emerita, Boston University School of Social Work, where she has won teaching excellence awards from both the Alumni Association and the student body. She received the Metcalf Award for teaching excellence and was the recipient of the “Greatest Contribution to Social Work Education” award from the Massachusetts Chapter of the National Association of Social Workers. She has published and spoken widely about the need for professional self-care and stress management and has consulted with social workers in health and mental health settings.