Higher Education

Supervisory Management, 8th Edition

  • Donald C. Mosley University of South Alabama
  • Don C. Mosley, Jr. University of South Alabama
  • Paul H. Pietri University of South Alabama
  • ISBN-10: 0538737077  |  ISBN-13: 9780538737074
  • 560 Pages
  • Previous Editions: 2008, 2005, 2001
  • © 2011 | Published
  • College Bookstore Wholesale Price = $211.75
  • Newer Edition Available
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About

Overview

Featuring a practical "hands-on" approach that blends skill-building opportunities with traditional management principles, Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 8e helps prepare your students to become effective supervisors in today's workplace. Readable, engaging, and offering a practical focus on developing successful supervisors, the Eighth Edition of SUPERVISORY MANAGEMENT inspires students--emphasizing the positive approach of working cooperatively WITH people to develop and empower them to better perform in their working roles. The authors consistently adhere to the federal government SCANS (Secretary's Commission on Achieving Necessary Skills) requirements for workplace competencies, and the chapter-ending Skill Builder exercises clearly demonstrate how they contribute to the students' development of these skills. Chapter-opening Preview Cases give students real-world examples of chapter concepts. These cases are referred to in chapter narrative and in Self-Check questions, helping students link principle and concept as they progress through each chapter. Chapter-ending cases reinforce concepts with real-world supervisory examples. Including new and updated topics throughout and many course preparation and presentation tools for instructors, the Eighth Edition of this best-selling text is both an essential teaching tool and learning resource that students will turn to even after completing your course.

Features and Benefits

  • Praised by instructors nationwide as an eminently teachable book, as well as an understandable hands-on resource for students, SUPERVISORY MANAGEMENT, 8e gives them the right mix of basic management principles and real-world material, including applications that help them develop their supervisory skills.
  • Chapter-opening Preview Cases and chapter-ending cases, as well as many examples and applications throughout, illustrate how concepts apply to real-world work environments.
  • The Integrated Teaching/Learning System reinforces learning by organizing chapter material according to chapter-opening Learning Objectives and providing Self Check questions throughout each chapter. The Self Check questions function like an internal study guide--helping students test their understanding of concepts as they progress through the chapter. The Instructor's Manual and Test Bank, which are available to accompany the text, are also organized around the "Integrated Teaching/Learning System."
  • Group Activities, Chapter Review, and Questions for Review and Discussion encourage students to reflect upon what they have read in a way that will help them better understand and learn the material.
  • Praised in previous editions, the UPDATED chapter-opening Preview Cases illustrate a major chapter topic or topics with a fascinating workplace scenario--piquing students' interest in the real-world usefulness of the skills and principles they will be learning in the chapter.
  • A great selection of resources for course preparation and presentation, including the Instructor's Resource CD-ROM (with enhanced Microsoft® PowerPoint® images), Instructor's Manual with Video Guide and Test Bank, ExamView® Assessment Suite, a selection of videos, and a book website.

Table of Contents

Part One: OVERVIEW.
1. Supervisory Management Roles and Challenges.
Part Two: PLANNING.
2. Fundamentals of Planning.
3. Decision Making, Problem Solving, and Ethics.
4. Fundamentals of Organizing.
5. Delegating Authority: Empowering Others.
Part Three: LEADING.
6. Communication.
7. Motivation.
8. Leadership.
9. Group Development, Team Building and Conflict Management.
Part Four: SKILL DEVELOPMENT
10. Conducting Meetings and Facilitation Skills.
11. Coaching for Higher Performance.
12. Managing Change, Time and Stress.
Part Five: CONTROLLING.
13. The Art of Controlling.
14. Controlling Productivity, quality and Safety.
Part Six: MANAGING HUMAN RESOURCES AND DIVERSITY.
16. Selecting, Appraising and Disciplining Employees.
17. The Supervisor: Labor Relations and Legal Issues.

What's New

  • New Focus on SCANS Competencies: A set of five icons that represent the five core areas of SCANS Competencies--Use of Resources, Interpersonal Skills, Information Management, Use of Technology, and Understanding Systems--are now used to indicate how each end-of-chapter Skill Builder helps students meet these five core competencies. A correlation guide is available to instructors to help them choose the exercises that support the competency being taught.
  • Emerging Topics: Cutting-edge coverage updates every chapter, including material on critical topics such as emerging technologies, the rising importance of innovation and creativity, new trends in training, and a greater emphasis on ethics and legal issues.
  • Greater Diversity of Examples: The authors have added even more examples, applications, and cases that focus on a broader range of companies, industries, and regions.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + Management CourseMate with eBook Printed Access Card

ISBN-10: 1111879370 | ISBN-13: 9781111879372

List Price = $278.95  | College Bookstore Wholesale Price = $206.75

This Bundle Includes:

  • Supervisory Management
    List Price = $281.95  | CengageBrain Price = $281.95  | College Bookstore Wholesale Price = $211.75
  • Management CourseMate with eBook Printed Access Card
    List Price = $197.00  | College Bookstore Wholesale Price = $147.00


Efficacy and Outcomes

Reviews

The most appealing aspect of this text is the variety of activities included in each chapter. The skill builders and case studies provide students with an opportunity to apply critical thinking skills and engage in more meaningful dialogue, which supports a deeper understanding of the concepts introduced in each chapter.Mark W. Neill Idaho State University

— Mark W. Neill

The readability of this text is perfect for my students. This course is taught as a first-level management offering and is required in several career programs. Students actually do read the book and I have not had complaints on their understanding of the material.Elaine Madden Anne Arundel Community College

— Elaine Madden

The text is easy to read and does an outstanding job of covering important supervisory management topics. The exhibits and stop and think exercises enhance the learning experience. Questions for review and discussion at the end of each chapter aid in the understanding of topics covered within the chapter.Frances Barrett Schober Cummings Jefferson State Community College

— Frances Barrett Schober Cummings

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Interactive eBook  (ISBN-10: 1111471916 | ISBN-13: 9781111471910)

List Price = $159.95  | College Bookstore Wholesale Price = $120.00

Management CourseMate with eBook Instant Access Code  (ISBN-10: 0840052243 | ISBN-13: 9780840052247)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Maximize your course success with the integrated eBook and chapter-specific learning tools that include flashcards, quizzes, videos, and more in your CourseMate. Key Features: Interactive eBook, Engagement Tracker, Learning Objectives, Tutorial Quizzes, Glossary and Flashcards, and Web Links and References.

List Price = $197.00  | CengageBrain Price = $197.00  | College Bookstore Wholesale Price = $197.00

WebTutor™ on WebCT™, 1 term (6 months) Instant Access  (ISBN-10: 0840052278 | ISBN-13: 9780840052278)

Succeed in your management course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $53.00  | College Bookstore Wholesale Price = $53.00

Powerpoint®  (ISBN-10: 0538472049 | ISBN-13: 9780538472043)

WebTutor™ on Blackboard®, 1 term (6 months) Instant Access  (ISBN-10: 084005226X | ISBN-13: 9780840052261)

Succeed in your management course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $53.00  | College Bookstore Wholesale Price = $53.00

Examview®  (ISBN-10: 0538472014 | ISBN-13: 9780538472012)

Only available on the IRCD, ExamView includes all printed Test Bank question in electronic format. Helps you create and customize tests in minutes! You can easily edit and import your own questions and graphics, and edit and maneuver existing questions. ExamView offers flexible delivery and the ability to test and grade online. The Test Bank in ExamView includes multiple-choice, true/false, and essay questions. Accompanying the Test Bank is a handy chart that demonstrates how questions correspond with learning objectives for a truly integrative approach.

Instructor’s Manual  (ISBN-10: 0538472006 | ISBN-13: 9780538472005)

This comprehensive 500+ page manual includes an outline and lecture notes with specific suggestions for using text content for each textbook chapter, a video guide, answers to end-of-chapter questions and Skill Builders, as well as responses to case questions.

Student Supplements

Interactive eBook  (ISBN-10: 1111471916 | ISBN-13: 9781111471910)

List Price = $159.95  | College Bookstore Wholesale Price = $120.00

Management CourseMate with eBook Instant Access Code  (ISBN-10: 0840052243 | ISBN-13: 9780840052247)

Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including flashcards, quizzes, and more, all designed specifically to work with SUPERVISORY MANAGEMENT, 8th Edition.

List Price = $197.00  | CengageBrain Price = $197.00  | College Bookstore Wholesale Price = $197.00

WebTutor™ on WebCT™, 1 term (6 months) Instant Access  (ISBN-10: 0840052278 | ISBN-13: 9780840052278)

Succeed in your management course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $53.00  | College Bookstore Wholesale Price = $53.00

WebTutor™ on Blackboard®, 1 term (6 months) Instant Access  (ISBN-10: 084005226X | ISBN-13: 9780840052261)

Succeed in your management course with this anytime, anywhere customized learning solution that reinforces and clarifies complex concepts, provides online quizzes with instant feedback and other online learning tools, and keeps you connected to your textbook, instructor, and classmates.

List Price = $53.00  | College Bookstore Wholesale Price = $53.00

Meet the Author

Author Bio

Donald C. Mosley

Donald C. Mosley was Professor Emeritus of Management at the University of South Alabama and also the founder and chairman of the Synergistic Consulting Group. Earlier in his career, Dr. Mosley served as Chair of the Management Department at Mississippi State University and as a visiting professor at the University of Otago in Dunedin, New Zealand (where he helped to develop the first M.B.A. degree program in New Zealand). In 1973 he became Dean of the College of Business at the University of South Alabama in Mobile, where he helped the College become accredited by the American Assembly of Collegiate Schools of Business. In 1983, he returned to teaching, research, and consulting; and in 1999 he received the University of South Alabama Alumni Association's Outstanding Professor award and was mentioned in Who's Who Among America's Teachers.

Don C. Mosley, Jr.

Donald C. Mosley, Jr. is an Assistant Professor of Management at the University of South Alabama where he teaches Management Theory and Practice, Organizational Behavior, and Management Seminar. He received his Ph.D. in Business Administration from Mississippi State University. He earned a Bachelor of Arts degree from Millsaps College and a Master of Business Administration degree from the University of South Alabama. He has conducted research in the areas of recruiting, selection, conflict management, teamwork, leadership, and partnering. As a consultant, he has been instrumental in working with organizations in the public and private sectors to implement organizational development techniques and supervisory training programs. Dr. Mosley is a member of the Academy of Management Association and the Southern Management Association.

Paul H. Pietri

Paul Pietri is Professor of Management at the University of South Alabama; in 1993, the Alumni Association selected him for their Outstanding Professor award. Dr. Pietri has an extensive background as a trainer/consultant to private and public sector organizations, both in North America and abroad. He has designed, administered, and conducted training at the supervisory level for organizations in thirty-five states and Canada. These include International Paper Company, Shell, Dupont, the U.S. Departments of Agriculture, Labor, and Defense, and others. He also helped design curriculum for the "Supervisory Communication" segment of Mississippi Public Television's series "Effective Communication". His writings have reflected his training and design experiences, and appeared in such journals as Training, Organizational Development Journal, Industrial Management, and others.