Higher Education

Systems Analysis and Design in a Changing World, 6th Edition

  • includes CourseMate Printed Access Card, Microsoft Project 2010 60 Day Trial CD-ROM and Microsoft Visio 2010 60 Day Trial CD-ROM
  • John W. Satzinger Missouri State University
  • Robert B. Jackson Brigham Young University, Emeritus
  • Stephen D. Burd University of New Mexico
  • ISBN-10: 1111534152  |  ISBN-13: 9781111534158
  • 576 Pages
  • © 2012 | Published
  • College Bookstore Wholesale Price = $207.25
  • Newer Edition Available
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Help your students develop the solid conceptual, technical, and managerial foundations they need for effective systems analysis design and implementation as well as strong project management skills for systems development with SYSTEMS ANALYSIS AND DESIGN IN A CHANGING WORLD, 6E. Authors Satzinger, Jackson, and Burd use a popular, highly effective presentation to teach both traditional (structured) and object-oriented (OO) approaches to systems analysis and design. Now streamlined to 14 chapters, this agile, iterative book emphasizes use case driven techniques as the authors focus on the content that's most important to know for success in systems analysis and design today. The book highlights use cases, use diagrams, and the use case descriptions required for a modeling approach, while demonstrating their application to traditional approaches, Web development approaches, object-oriented approaches, and service-oriented architecture approaches. Students become familiar with the most recent developments and tools as content reflects Microsoft® Project 2010. Expanded coverage of project management in this edition emphasizes issues critical for adaptive projects as well as the traditional predictive approach to projects. A new continuing case study, new mini-projects, and a "Best Practices" feature further strengthen the book's practical applications of skills learned. Expanded Instructor's Materials and CourseMate interactive online resources support the powerful approach found throughout SYSTEMS ANALYSIS AND DESIGN IN A CHANGING WORLD, 6E and equip you with time-saving, effective tools to ensure your students gain the strong foundations and skills needed for systems analysis and design success.

Features and Benefits

  • TRIAL VERSION OF MICROSOFT PROJECT 2010 PROFESSIONAL PROVIDES STUDENTS WITH VALUABLE HANDS-ON EXPERIENCE. Each new edition of this text includes a 60-day trial version of Microsoft® Project 2010 Professional, giving your students an opportunity to try to this valuable software application for themselves.
  • TRIAL VERSION OF MICROSOFT® VISIO 2010 PROVIDES HANDS ON EXPERIENCE IN DEVELOPING READABLE AND USEFUL MODELS. Each new edition of this text includes a 60-day trial version of Microsoft® Visio 2010, giving your students an opportunity to try to this valuable software application for themselves.
  • HANDS-ON PRACTICE AND PROVEN EXERCISES EMPHASIZE PRACTICAL APPLICATION OF SKILLS. Each chapter weaves proven, hands-on practice into every section, giving your students an opportunity to immediately apply concepts. Thoroughly tested exercises at the end of each chapter further reinforce the practicality and application of what students are learning.

Table of Contents

1. From Beginning to End: An Overview of Systems Analysis and Design
Optional Online Chapter A: The Role of the Systems Analyst (reletter from OLC 1).
2. Investigating System Requirements.
3. Use cases.
4. Domain classes.
5. Extending the requirements models.
Optional Online Chapter B: The Traditional Approach to Requirements (reletter from OLC 3).
6. Essentials of design and the design discipline.
7. Designing user and systems interfaces.
8. Approaches to system development.
9. Project planning and project management Optional Online Chapter C Project. Management Techniques (reletter from OLC 2).
Part V: Advanced Design and Deployment Concepts.
10. Object-oriented design principles.
11. Object-oriented design use case realizations.
12. Databases, controls and security.
13. Making the system operational.
14. Current trends in systems development Online.
1. Packages and Enterprise Resource Planning.
A. Principles of Project Management.
B. Project Schedules with PERT/CPM Charts.
C. Calculating Net Present Value, Payback Period, and Return on Investment.
D. Presenting the Results to Management.

What's New

  • STREAMLINED TOPICS FOCUS ON NEED-TO-KNOW CONTENT. To provide an engaging, yet focused, systems analysis text the authors have streamlined the number of topics covered to clearly emphasize the areas that are most important for success in systems analysis and design today.
  • VIDEO PRESENTATIONS OF COMPLEX AND SOMETIMES HARD TO GRASP CONCEPTS. The authors have identified those concepts that sometimes are difficult for students to grasp and have created online video presentations. These videos permit the students to review these concepts at their convenience, multiple times if necessary.
  • CLEAR LEARNING OBJECTIVES GUIDE STUDENTS' STUDY. New, well-defined Learning Objectives for each chapter and each section direct students' attention to the most important concepts and practices, while guiding their efforts in class preparation, study and review.
  • FEWER CHAPTERS PROVIDE SHORTER, STREAMLINED COVERAGE. To provide an overall text length that is manageable for your course, while still providing the coverage your students need for effective systems analysis and design, the authors have reduced the number of chapters in this edition from 17 to 14 chapters. Additional, optional coverage is included in online chapters for easy reference.
  • ENHANCED ONLINE COURSEMATE SUPPORT PROVIDES TOOLS TO TRACK STUDENT ENGAGEMENT AND STRENGTHEN LEARNING. This edition's interactive MIS CourseMate online resources provide learning, study, and exam preparation tools as well as an interactive eBook to reinforce concepts presented in this printed edition. In addition, new Engagement Tracker provides a first-of-its-kind tool to help you monitor daily student engagement in your course.
  • EXPANDED INSTRUCTOR MATERIALS PROVIDE TOOLS TO REINFORCE CONCEPTS AND STRENGTHEN STUDENTS' SKILLS. The time-saving Instructor Materials for this edition now include classroom learning activities, troubleshooting tips for difficult concepts, enhanced sample syllabi, and a semester-long project with milestones and solutions.
  • FOUR ALL-NEW CONTINUING CASES PROVIDES COMPREHENSIVE OPPORTUNITIES FOR STUDENTS TO PRACTICE NEWLY ACQUIRED SKILLS. This edition provides four new continuing cases that follow a realistic company through each area of the systems analysis and design processes and iterative development. Students gain valuable hands-on experience as well as a solid understanding of how each of the stages works together to achieve the overall goal.
  • UPDATES REFLECT THE LATEST DEVELOPMENTS IN MICROSOFT® PROJECT 2010. Now you can prepare your students to easily use the latest tools in MS® Project 2010 as the online chapters allow you to include as much or as little of project scheduling with the most recent version of Microsoft® Project.
  • MODELING SKILLS ARE ENHANCE WITH THE USE OF MICROSOFT® VISIO 2010. Students get firsthand experience in creating important analysis and design models using UML notation with MS® Visio 2010.
  • THE LATEST CONTENT HIGHLIGHTS TODAYS' MOST RECENT DEVELOPMENTS, TRENDS AND IMPORTANT SKILLS. The authors have updated coverage throughout this edition to focus on emerging topics and industry changes. New content addresses adaptive (agile) development and project management for adaptive projects; activity diagrams; use case descriptions; as well as class, sequence, and state diagrams. Streamlined coverage also emphasizes critical topics related to ER models.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + Computing Science and Information Technology CourseMate with eBook Printed Access Card

ISBN-10: 1285046226  | ISBN-13: 9781285046228

List Price = $288.95  | College Bookstore Wholesale Price = $217.25

This Bundle Includes:

  • Systems Analysis and Design in a Changing World
    List Price = $275.95  | CengageBrain Price = $275.95  | College Bookstore Wholesale Price = $207.25
  • CourseMate Printed Access Card
    List Price = $191.00  | College Bookstore Wholesale Price = $143.00

Printed Text + CourseMate Instant Access

ISBN-10:  1305588843 | ISBN-13:  9781305588844

List Price = $288.95  | CengageBrain Price = $288.95  | College Bookstore Wholesale Price = $217.25

This Bundle Includes:

  • Systems Analysis and Design in a Changing World
    List Price = $275.95  | CengageBrain Price = $275.95  | College Bookstore Wholesale Price = $207.25
  • CourseMate Instant Access
    List Price = $191.00  | CengageBrain Price = $191.00  | College Bookstore Wholesale Price = $191.00


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource CD-ROM  (ISBN-10: 1111534144 | ISBN-13: 9781111534141)

Find all the resources you need to facilitate classroom instruction on one convenient and easy-to-use CD. This completely updated IRCD reflects all new content changes in the text. The instructor resources unique to this text include a dynamic Instructor's Manual; PowerPoint slides; syllabi; solution files; and ExamView test bank with 50-75 multiple-choice, true/false, completion, short answer and essay questions per chapter. Most Instructor Resources are also available online for password protected download at www.cengage.com/coursetechnology.

CourseMate Instant Access  (ISBN-10: 1111575746 | ISBN-13: 9781111575748)

Bring course concepts to life with Cengage Learning's MIS CourseMate's interactive learning, study, and exam preparation tools that support this printed text. Watch student comprehension soar as your class combines insights from the printed text with the engaging tools on this textbook-specific website. MIS CourseMate goes beyond the book to deliver what you need with an interactive eBook and interactive teaching and learning tools, including quizzes, flashcards, and more. Engagement Tracker, a first-of-its-kind tool, monitors your students' engagement in your course.

List Price = $191.00  | CengageBrain Price = $191.00  | College Bookstore Wholesale Price = $191.00

Student Supplements

CourseMate Instant Access  (ISBN-10: 1111575746 | ISBN-13: 9781111575748)

Make the most of your study time by accessing everything you need to succeed in one place with MIS CourseMate. The more you study, the better the results with this dynamic online tool. The MIS CourseMate website provides an interactive eBook with highlighting, note taking and an interactive glossary. You can also review and master concepts with interactive learning tools, including quizzes, flashcards, and more!

List Price = $191.00  | CengageBrain Price = $191.00  | College Bookstore Wholesale Price = $191.00

Essential Textbook Resources, 2 terms (12 months) Instant Access  (ISBN-10: 1133662463 | ISBN-13: 9781133662464)

List Price = $69.00  | CengageBrain Price = $69.00  | College Bookstore Wholesale Price = $69.00

Meet the Author

Author Bio

John W. Satzinger

John Satzinger is a Professor in the Computer Information Systems department at Missouri State University. With teaching and research experience at leading CIS and MIS university programs since 1991, Dr. Satzinger provides a strong managerial focus and powerful vision for this text. His interests and specialties include systems analysis and design, graphical user interface design, object-oriented development, and database and client-server development. He earned his MBA from Cal Poly University and his Ph.D. from the Claremont Graduate University.

Robert B. Jackson

Robert Jackson is a retired member of the faculty of the Information Systems Department at Brigham Young University. He has researched, published, and taught in the areas of object-oriented systems development, e-commerce, Web systems, project management, and information systems education. Bringing a wealth of real-world business experience and technical expertise to this book, Dr. Jackson is currently self-employed as a principal in several new e-commerce ventures, where he practices firsthand the analysis, design, and business principles presented in the Seventh Edition. He received his Ph.D. in Computer Science from Brigham Young University.

Stephen D. Burd

Dr. Stephen Burd is an Associate Professor at the University of New Mexico, where he has been teaching courses in management information systems, networks, databases, and hardware/software since 1984. The author of more than seven top-selling textbooks for Course Technology and Cengage Learning, Dr. Burd brings significant strengths and industry knowledge to this text. He received his B.B.A. and M.B.A. from the University of Baltimore and his Ph.D. from Purdue University.