Organized around basic questions related to intercultural interaction, this text explores how culture and communication are intimately related. The author explores topics not typically found in other texts, such as the roles of rituals and social dramas, and he provides an extensive and relevant discussion of differing worldviews. Making extensive use of narrative to help promote interest and learning, the text is geared to practical applications which students can incorporate into their own lives and interactions with others.
Table of Contents
1. What is Meant by Intercultural Communication?
2. What is the Relationship Between Communication and Culture?
3. How Can We Learn About Our Own and Others' Cultures?
4. How is Culture Related to Our Identities?
5. Where Can We Look to Explain Verbal Misunderstandings?
6. Where Can We Look to Explain Nonverbal Misunderstandings?
7. Why Do So Many People Get Treated Poorly?
8. How Can We Manage Conflict in Intercultural Settings?
9. How Can We Succeed in Our Intercultural Travels?
10. What Diversity Exists in the Study of Intercultural Communication?
11. Can Judgments of Right or Wrong Be Made When Dealing with Other Cultures?