Higher Education

Ethics on the Job: Cases and Strategies, 4th Edition

  • Raymond S. Pfeiffer Delta College
  • Ralph P. Forsberg Delta College
  • ISBN-10: 1133934870  |  ISBN-13: 9781133934875
  • 176 Pages
  • Previous Editions: 2005, 2000, 1993
  • © 2014 | Published
  • College Bookstore Wholesale Price = $105.00
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About

Overview

ETHICS ON THE JOB guides students through a step-by-step analysis to help them make good decisions in the face of ethical conflict. With the RESOLVEDD strategy, the authors have devised a powerful system for ethical decision-making in the workplace, which they teach students to implement through timely case studies and detailed analyses. Students develop a working grasp of important philosophical principles and their application to ethical conflicts, and learn to apply the RESOLVEDD strategy to ethical issues in their own lives. A classic text in ethical decision-making, ETHICS ON THE JOB is widely used in business ethics classes and corporate training programs across the country.

Features and Benefits

  • The book helps students to develop a systematic approach to ethical reasoning that can be applied to their personal and professional lives.
  • This text provides a problem-solving method that can be applied to nearly any ethical conflict in the workplace. The steps of the RESOLVEDD strategy include: Review the details and background of the case. Identify the ethical problem, issue, or conflict the case presents. Reduce and group solutions into a few main solutions. Identify the outcomes of each main solution. Determine the likely impact of each main solution on people's lives. Identify the values upheld and violated by each main solution. Evaluate the values, outcomes, likely impact of main solution. State, detail, and support the decision. Defend the decision against objections to its main weaknesses.
  • The text clarifies the concept of professionalism and its ethical roots and implications, and addresses the nature and need for evaluation in ethical analysis.
  • The authors provide checklists and other features to facilitate students' retention of the RESOLVEDD strategy.
  • The authors help student grasp a range of useful ethical principles that include rules, rights, and justice.
  • A topical guide to the cases makes it easier for students to find particular dilemmas within the text.
  • The authors break down the basic elements of the workplace and the market system.

Table of Contents

1. ETHICS AND ETHICAL DECISION-MAKING.
What You Will Learn in This Chapter. A Personal Ethical Problem: The Case of The Not So Great Gatsby. Ethics, Judgments, Principles and Values. An Ethical Point of View: The Principle of Equal Consideration of Interests. Conflicting Goals. Ethical Justification. Ethical Values: Justifiable Exceptions. Why Should I Act Ethically? The Context of Ethical Decision-Making in Business: Elements of a Capitalist System. Key Terms. Exercise.
2. ETHICAL PRINCIPLES.
What You Learn in This Chapter. The Importance of Ethical Principles. Some Ethical Rules. Rights and Duties. Some Important Ethical Rights. Codes of Ethics and Professionalism. Justice. Self-interest. Network of Value. Key Terms. Exercise.
3. THE RESOLVEDD STRATEGY OF ETHICAL DECISION-MAKING.
What You Will Learn in This Chapter. Introduction. An Overview of the RESOLVEDD Strategy. Applying the RESOLVEDD Strategy to the Case of "The Not So Great Gatsby". Unknown Facts. Lacking Time. A Checklist. Key Terms. Exercise.
4. DETAILS OF THE STRATEGY.
What You Will Learn in This Chapter. When Is an Ethical Principle Upheld By a Given Solution? A Solution Can Uphold and Violate the Same Ethical Principle. Who Should I Consider When Doing the O and L Stages? Understanding Evaluation. Avoiding Moral Arithmetic: Ethics is Qualitative. Moral and Other Ideals Are Rarely Helpful. Conscience and Intuitions. Defending Your Decision Against Remaining Objections. Evaluation is Essential, with an Exercise. Tips and Reminders for Writing a Case Analysis. Key Terms. Exercise.
5. TWO ANALYSES OF PERSONAL ETHICAL CONFLICTS.
What You Will Learn in This Chapter. Must a Reporter Be a Ghoul? An Analysis of "Must a Reporter Be a Ghoul?". Sin of Omission. An Analysis of "Sin of Omission". Exercise.
6. PERSONAL ETHICAL PROBLEMS FOR ANALYSIS.
Not Fired? No Benefits for You. It's Not My Union. Reporting a Professional Irregularity. Too Late to Transfer? Report Welfare Cheaters? Buying a Car for Less? The Price of Honesty. Promote an Evil Employee? Spies on Our Team? Spying the Spies. A Martini for Rossi. To Reward or Retire? Embezzler!. Loyalty to the Company or the Claimants? Lose it or Move it. Mega Bucks from Micromax. Affirmative Action and Promotion Policies. A Damaging Ad or an Effective Message? Is This Doctor Sick? Worth the Effort? Is Nothing Private? Your Boss's Personal Expectations. Profit and Pornography. Employment at Will, YesBut Is It Fair? Padding or Profit. Language Police in the Workplace? An Offer to Spy. Blow the Whistle or Breathe Insulation? Repair Quotas. Piece Work or Peace? Personal Beliefs, Public Policy. Vigilant or Vigilante? Coffee, Tea, or the Sale? Office Gossip. U Tube, No Tube, or Me, Too? An Ethical Survey. Drug Tests as Preventive Maintenance. Buying Stock and Selling One's Soul. Toys May Not Be Us. Too Personal to Ask? Promote the Business or the Environment? Double Bad Luck. Anti-Nepotism Policies Abroad. Fair Pricing? Friends, Family or Profit?

What's New

  • Objectives for learning now appear at the beginning of each chapter.
  • Chapter 2's explanations of autonomy, fidelity, the right to privacy, the right to free expression, codes of ethics and professionalism, and retributive justice have been updated and edited to ensure clarity and currency.
  • Steps 3 ("Solutions reduced and grouped into a few main solutions") and 7 ("Evaluate the values, outcomes, likely impact of main solution") of the RESOLVEDD strategy, as presented in Chapter 3, have been revised and expanded for this edition.
  • Chapter 6, "Personal Ethical Problems for Analysis," includes 13 new cases that address current issues and hot topics, including "Not Fired? No Benefits for You," "Reporting a Professional Irregularity," "Promote an Evil Employee?" "Your Boss's Personal Expectations," "U Tube, No Tube, or Me, Too?" and more.
  • Five cases in Chapter 6 ("Spies on Our Team?" "Affirmative Action and Promotion Policies," "A Damaging Ad or an Effective Message?" "Promote the Business or the Environment?" and "Anti-Nepotism Policies Abroad") have been shortened and revised for clarity.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Printed Text + Business Global Ethics Watch Instant Access Code

ISBN-10: 1285342364  | ISBN-13: 9781285342368

List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00

This Bundle Includes:

  • Ethics on the Job: Cases and Strategies
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Business Global Ethics Watch, 1 term (6 months) Instant Access
    List Price = $36.00  | CengageBrain Price = $36.00  | College Bookstore Wholesale Price = $36.00


Bundle: Text + Global Business Ethics Watch Printed Access Card

ISBN-10:  1285342372  | ISBN-13:  9781285342375

List Price = $139.95  | College Bookstore Wholesale Price = $105.00

This Bundle Includes:

  • Ethics on the Job: Cases and Strategies
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Global Business Ethics Watch, 1 term (6 months) Printed Access Card
    List Price = $24.00  | College Bookstore Wholesale Price = $18.00


Bundle: Business and Society: Ethics, Sustainability, and Stakeholder Management, 9th + Ethics on the Job: Cases and Strategies, 4th

ISBN-10:  1305129474 | ISBN-13:  9781305129474

List Price = $488.95  | CengageBrain Price = $488.95  | College Bookstore Wholesale Price = $367.50

This Bundle Includes:

  • Ethics on the Job: Cases and Strategies
    List Price = $139.95  | CengageBrain Price = $139.95  | College Bookstore Wholesale Price = $105.00
  • Business and Society: Ethics, Sustainability, and Stakeholder Management
    List Price = $349.95  | CengageBrain Price = $349.95  | College Bookstore Wholesale Price = $262.50


Efficacy and Outcomes

Reviews

"The authors' pedagogical and methodological approach is very fresh, original, and highly effective. This is one textbook that transforms ethics from a complex branch of philosophy into a digestible, interesting, useful subject that holds practical value for the business student."

— Marcia Andrejevich, Purdue University North Central

"This text is a wonderful primer for undergraduate students on how to approach and reason through moral dilemmas in a clear, organized, and comprehensive fashion."

— Deborah Mower, Youngstown State University

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Business Global Ethics Watch, 1 term (6 months) Instant Access  (ISBN-10: 1428276955 | ISBN-13: 9781428276956)

Updated several times a day, the GLOBAL BUSINESS ETHICS WATCH offers current, international news and perspectives on the most talked-about, debated, and studied issues and events in business ethics. You and your students will have access to the latest information from trusted academic journals, news outlets, and magazines. You also will receive access to statistics, primary sources, podcasts, and much more.

List Price = $36.00  | CengageBrain Price = $36.00  | College Bookstore Wholesale Price = $36.00

Student Supplements

Business Global Ethics Watch, 1 term (6 months) Instant Access  (ISBN-10: 1428276955 | ISBN-13: 9781428276956)

Updated several times a day, the GLOBAL BUSINESS ETHICS WATCH offers current, international news and perspectives on the most talked-about, debated, and studied issues and events in business ethics. You and your students will have access to the latest information from trusted academic journals, news outlets, and magazines. You also will receive access to statistics, primary sources, podcasts, and much more.

List Price = $36.00  | CengageBrain Price = $36.00  | College Bookstore Wholesale Price = $36.00

Meet the Author

Author Bio

Raymond S. Pfeiffer

Raymond Pfeiffer received a Ph.D. and an M.A. in Philosophy from Washington University in St. Louis, and an A.B. from Kenyon College. An islander at heart, especially at home on and in the water, he is currently Professor of Philosophy Emeritus from Delta College. He is a U.S. editor of PHILOSOPHY NOW, an editor of TEACHING PHILOSOPHY, and the author of WHY BLAME THE ORGANIZATION? and nearly two dozen scholarly articles on applied ethics and ethical theory. He has made numerous conference presentations and taught workshops in ethical decision-making and the philosophy of scientific research to corporate and educational professionals.

Ralph P. Forsberg

Ralph Forsberg received a Ph.D. in Philosophy from Loyola University of Chicago, an M.A. in Philosophy from Roosevelt University of Chicago, and a B.S. in psychology from Bradley University in Peoria, Illinois. He has previously taught at Loyola University, Harper College, Ripon College, and, for 22 years, Delta College, from which he retired in 2010. He is the author of THOMAS HOBBES' THEORY OF OBLIGATION: A MODERN INTERPRETATION and ETHICAL DECISIONMAKING IN HEALTHCARE (also with Raymond Pfeiffer). He has published and presented over 60 papers and workshops on a wide variety of topics in philosophy, ethics, teaching, and applied ethics. His areas of interest include business and medical ethics, classical modern philosophy, and non-Western philosophy.