Higher Education

Brooks/Cole Empowerment Series: Understanding Generalist Practice, 7th Edition

  • includes CourseMate, 1 term (6 months) Printed Access Card
  • Karen K. Kirst-Ashman University of Wisconsin, Whitewater
  • Grafton H. Hull University of Utah
  • ISBN-10: 1285748026  |  ISBN-13: 9781285748023
  • 696 Pages
  • © 2015 | Published
  • College Bookstore Wholesale Price = $163.00
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Organized around the authors' coherent and cohesive Generalist Intervention Model, this introductory guide to generalist social work practice gives students the knowledge and skills they need to work with individuals and families, as well as the foundation to work with groups, communities, and organizations. Updated to reflect current topics and practice, the book focuses on micro levels of social work practice while also discussing the interrelationship between the micro, mezzo, and macro levels. Part of the BROOKS/COLE EMPOWERMENT SERIES, UNDERSTANDING GENERALIST PRACTICE, 7th Edition, clearly identifies content related to the latest Council on Social Work Education (CSWE) Educational Policy and Accreditation Standards (EPAS) with icons throughout the text. New learning objectives, which are correlated to chapter headings and summaries, guide students' reading and reinforce their understanding.

Features and Benefits

  • Icons in the text identify content related to the Educational Policy and Accreditation Standards (EPAS) competencies and practice behaviors outlined by the Council on Social Work Education. In addition, a correlation grid in the front of the book identifies chapters where explicit references to the standards and practices appear. “Competency Notes” at the end of each chapter explain how the standards relate to practice.
  • Although much of the book's content relates to micro-level skills and practice that form the basis for working with groups, organizations, and communities (e.g., relationship-building, interviewing, and problem-solving), the authors also emphasize how micro, mezzo, and macro skills can be interlinked-a key idea in most courses.
  • The Generalist Intervention Model provides a step-by-step approach for implementing planned change. As a unifying framework, the model is intended to help students make sense of the breadth and depth of the social work profession.
  • Boxed Highlights throughout each chapter summarize practical information related to the chapter content, or present mini-cases and examples that illustrate a topic under discussion. For instance, Highlights in Chapter 7 cover physical indicators of physical abuse, major concepts in crisis intervention, helping people cope with grief and loss, managed care and its effect on practice, and other topics. Highlights in Chapter 9 include case examples illustrating conflict between verbal and nonverbal communication, life within a blended family, and communication problems within a marriage.
  • Ethics coverage is incorporated throughout the book. The chapter entitled “Values, Ethics, and the Resolution of Ethical Dilemmas” exposes students to many of the common ethical challenges that professional social workers may encounter throughout their careers.
  • Compelling, reality-based examples illustrate how skills can be applied in real social work settings. Critical thinking is discussed and stressed throughout the book with thought-provoking questions about generalist practice and vital social work issues.

Table of Contents

1. Introducing Generalist Practice: The Generalist Intervention Model.
2. Micro Practice Skills: Practice Skills for Working with Individuals.
3. Mezzo Practice Skills: Practice Skills for Working with Groups.
4. Macro Practice Skills: Practice Skills for Working with Organizations and Communities.
5. Engagement and Assessment in Generalist Practice.
6. Planning in Generalist Practice.
7. Implementation Applications.
8. Evaluation, Termination, and Follow-Up in Generalist Practice.
9. Understanding Families: Family Assessment.
10. Working with Families.
11. Values, Ethics, and the Resolution of Ethical Dilemmas.
12. Culturally Competent Social Work Practice.
13. Gender-Sensitive Social Work Practice.
14. Advocacy.
15. Brokering and Case Management.
16. Recording in Generalist Social Work Practice.

What's New

  • New chapter-opening Learning Objectives, correlated to the main sections in each chapter, highlight key ideas and guide students' reading. Chapter summaries are also organized by learning objective, reinforcing students' understanding and retention.
  • Updated throughout to reflect current topics and practice, this edition includes new or expanded material on the use of sensitivity and tact, the negotiator role (Ch. 2); the use of social groups such as Facebook, social networking, social media (Ch. 3); negotiation and mediation, grant writing (Ch. 4); the DSM-5 and potential problems with it, worker personal safety, dealing with resistance from groups, and Muslim Americans (Ch. 5).
  • Chapter 7, “Implementation Applications,” incorporates additional and/or updated content on child maltreatment, including the behavioral and psychological reactions of physically abused children and types of emotional/psychological maltreatment; crisis intervention and disaster relief; and community empowerment of older adults. It also includes a commentary on family preservation.
  • Chapter 11, “Values, Ethics, and the Resolution of Ethical Dilemmas,” elaborates on the six core values in the NASW Code of Ethics. It also includes additional content on personal versus professional values, confidentiality, and the appropriate use of e-mail and other social media.
  • Chapter 12, “Culturally Competent Social Work Practice,” presents new and updated discussion of people with disabilities, working with immigrants, the status of women and women's issues, as well as law enforcement and legislation concerning sexual assault, rape myths, sexual assault prevention programs, current services, and macro-level responses to the problem of sexual assault.
  • This edition includes more examples of legal advocacy and advocacy activities, discussion of DOMA (Ch. 14); updates on case management (Ch. 15); additional information on progress notes, note-taking, process recording, writing letters concerning complaints, e-mail composition, and concerns about information and communication technologies; and new intake and release of information forms (Ch. 16).

Alternate Formats

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  • Book Only

    ISBN-10: 1285748034 | ISBN-13: 9781285748030

    List Price = $198.95  | CengageBrain Price = $198.95  | College Bookstore Wholesale Price = $149.75


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

These Microsoft® PowerPoint® lecture slides assist you with your lectures by providing concept coverage using images, figures, and tables directly from the textbook.

Online Instructor's Manual  (ISBN-10: 1285748239 | ISBN-13: 9781285748238)

Online Test Bank  (ISBN-10: 1285748271 | ISBN-13: 9781285748276)

Cengage Learning Testing Powered by Cognero™ is a flexible, online system that allows you to author, edit, and manage test bank content from the text as well as multiple Cengage Learning solutions; create multiple test versions in an instant; and deliver tests from your LMS, your classroom, or wherever you want.

CourseMate, 1 term (6 months) Instant Access  (ISBN-10: 1285748050 | ISBN-13: 9781285748054)

Cengage Learning's Social Work CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Watch student comprehension soar as your class works with the printed textbook and the textbook-specific website. Social Work CourseMate goes beyond the book to deliver what you need.

List Price = $139.00  | CengageBrain Price = $139.00  | College Bookstore Wholesale Price = $139.00

Cengage Learning Testing, powered by Cognero Instant Access  (ISBN-10: 1285978951 | ISBN-13: 9781285978956)

Student Supplements

CourseMate, 1 term (6 months) Instant Access  (ISBN-10: 1285748050 | ISBN-13: 9781285748054)

The more you study, the better the results. Make the most of your study time by accessing everything you need to succeed in one place. Read your textbook, take notes, review flashcards, watch videos, and take practice quizzes-online with CourseMate.

List Price = $139.00  | CengageBrain Price = $139.00  | College Bookstore Wholesale Price = $139.00

Meet the Author

Author Bio

Karen K. Kirst-Ashman

Karen K. Kirst-Ashman is Professor Emerita and former chairperson in the Social Work Department at the University of Wisconsin–Whitewater, where she taught for 28 years. She has written six social work textbooks in multiple editions and numerous publications, articles, and reviews on social work and women's issues. She also has served on the Editorial Board of AFFILIA: Journal of Women and Social Work, and as a consulting editor for many social work journals including the Journal of Social Work Education. Dr. Kirst-Ashman has been a member on the Board of the Council on Social Work Education (CSWE) and has served as a CSWE accreditation site visitor on various occasions. She is a Licensed Clinical Social Worker in the state of Wisconsin. She has been the recipient of both the University of Wisconsin–Whitewater Roseman Award for Excellence in Teaching and the University Outstanding Teaching Award. She earned her BSW degree and MSSW degree at the University of Wisconsin–Madison and her Ph.D. in social work at the University of Illinois at Urbana-Champaign. She has worked as a practitioner and administrator in child welfare and mental health agencies.

Grafton H. Hull

Grafton H. Hull, Jr. (BS, MSW, PhD) has taught at Fort Knox Community College, Morningside College, the University of Wisconsin-Whitewater, University of Wisconsin-Eau Claire, Missouri State University, Indiana University Northwest, and, most recently, the University of Utah. He has been a faculty member, department chair, program director, director of a school of social work, and Special Assistant to the Senior Vice President for Accreditation. Among other professional activities, he has served on the CSWE Board of Directors, Commission on Accreditation, Nominations Committee, and as a President of the Association of Baccalaureate Social Work Program Directors (BPD). Dr. Hull has been a consultant to over 50 social work programs in the U.S. and Canada and a member of the editorial board or consulting editor for several journals. He is the co-author of seven texts and numerous articles in social work journals. Hull's honors include the Mary Shields McPhee Memorial Award for Faculty Excellence in Research (Utah), Significant Lifetime Achievement Award (BPD), Social Work Educator of the Year (Wisconsin CSWE), and President's Medal of Honor (BPD). His biography is listed in WHO'S WHO IN AMERICA and WHO'S WHO IN THE WORLD.