Higher Education

The Experiential Student Team Consulting Process: A Problem-Based Model for Consulting and Service-Learning, 3rd Edition

  • Dr. Ronald G. Cook Rider University
  • Paul Belliveau Rutgers University
  • Diane K. Campbell Rider University
  • ISBN-10: 1285115422  |  ISBN-13: 9781285115429
  • 142 Pages
  • Previous Editions: 2008, 2006
  • © 2012 | Published
  • College Bookstore Wholesale Price = $110.25

About

Overview

This book provides a proven model for the experiential student team consulting process. It uses a pedagogically sound, problem-based learning approach with clear examples from a number of award-winning engagements. Experiential courses are multi-disciplined learning experiences and this book will be most helpful for the unique demands of such a course. Our model allows for a conceptual understanding of the consulting process and the interactions between and among students, the team, the client, and the instructor; and provides a hands-on guide to completing the consulting project.

Features and Benefits

  • The process flow model which chronologically guides the consulting project through the initiation, client, project, and outcomes phases.

Table of Contents

Preface.
Chapter One - INTRODUCTION.
Chapter Two - THE PROCESS OF EXPERIENTIAL STUDENT TEAM CONSULTING.
Definition of Consulting.
Experiential Learning.
Conceptual Framework.
Purpose of Fieldwork.
Ethical Considerations.
Confidentially.
Process Flow Model.
Chapter Three - PROCESS FLOW: INTIATION.
Acquisition.
Project Matching.
Team Formation.
Team Dynamics.
Chapter Four - PROCESS FLOW: CLIENT.
Preliminary Industry Analysis.
Problem Identification.
Initial Client Meeting.
Letter of Engagement.
Chapter Five - PROCESS FLOW: PROJECT.
Journal Development.
Project Management.
Project Communication.
Preparing Final Report.
Chapter Six - PROCESS FLOW: OUTCOMES.
Final Report.
Final Presentation.
Evaluations.
Post Project Review.
Chapter Seven - SERVICE-LEARNING AND THE STUDENT TEAM CONSULTING MODEL.
Definition.
Lessons From Student Team Consulting For Service-Learning.
5Lessons From Service-Learning For Student Team Consulting.
Chapter Eight - Assurance of Learning for Experiential Courses.
Assurance of Learning Model.
Journal.
Learning Goals.
Rubric.
Appendices.
1: Tools.
A – Question Areas for Analysis.
B – Journal Requirements.
C – Standard Questionnaire.
2: Templates.
A – Survey Preamble and Confidentiality/Participation Agreement.
B – Background Information Form.
C – Company Contact Sheet.
D – Activity Log.
E – Progress Report.
F – Peer and Client Evaluations.
G – Client Impact Survey.
H –Rubric.
3: Examples.
A – Letters of Engagement.
B – Sample Consulting Reports.
C – Presentation.
D – Thank You Letter.
E – Sample Syllabi.
Endnotes.
Index.

What's New

  • We use problem-based learning theory as the framework for experiential learning as applied to student team consulting and service-learning.
  • We demonstrate how our proven approach in the student team consulting model can address problems inherent in service-learning projects.
  • We provide substantial upgrades to our appendices including a new final consulting report, its final presentation, and a restructuring of the appendices into three sections of tools, templates, and examples.

Meet the Author

Author Bio

Dr. Ronald G. Cook

Dr. Ronald G. Cook is a Professor, and the Entrepreneurial Studies Program Director at Rider University, where he develops and teaches upper-level undergraduate and MBA courses in team-based small business consulting, entrepreneurship/small business, new venture planning and corporate entrepreneurship. He directs Rider's Center for Entrepreneurial Studies and heads Rider's Small Business Institute®, where his student consulting teams have earned multiple national and regional awards for excellence. Ron is a member, a Fellow, a Mentor, and past president of the Small Business Institute® association. He has published a number of award-winning articles on small business and entrepreneurship and was the recipient of Rider University's Distinguished Teaching Award. He serves on the Editorial Board of the Journal of Small Business and Enterprise Development and is also a member of the United States Association for Small Business and Entrepreneurship.

Paul Belliveau

Paul Belliveau is Principal of Paul Belliveau Associates, which provides strategic business planning and new product development counsel to small businesses. He is also an Adjunct Professor of Entrepreneurial Studies, Rider University, and served as full-time Director of the MBA Team Consulting Program, Rutgers Business School, Rutgers University. His student consulting teams from both institutions have won awards. Paul is a member and former President of the Product Development and Management Association (PDMA), and is Co-Editor of the PDMA toolbook series on new product development. He has published a number of articles on experiential student team consulting, small business and entrepreneurship. Paul is currently Associate Editor of The Journal of Small Business Strategy and serves on the Editorial Board of The Small Business Institute Journal. He is a member and former Vice President of the Small Business Institute and belongs to the United States Association for Small Business and Entrepreneurship.

Diane K. Campbell

Diane K. Campbell, Associate Professor-Librarian, is a Business and Instruction Librarian at Rider University. She serves as a liaison to the College of Business Administration and as the Research Instruction Program Co-Coordinator. She has a Master's in Business Administration from Rider University and a Masters' in Library and Information Science from the School of Communication & Information at Rutgers University. Diane supports Rider's Entrepreneurial Studies program and collaborates with classroom faculty in course design to improve learning outcomes. She has co-published with entrepreneurial studies faculty. She belongs to the Small Business Institute®, and is Member-at-Large on the Executive Committee of the Business Reference and Services Section of the American Library Association.