Higher Education

Interviewing for Solutions, 4th Edition

  • Peter De Jong Calvin College
  • Insoo Kim Berg
  • ISBN-10: 111172220X  |  ISBN-13: 9781111722203
  • 464 Pages
  • Previous Editions: 2008, 2002, 1998
  • © 2013 | Published
  • College Bookstore Wholesale Price = $135.75
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About

Overview

Peter DeJong and Insoo Kim Berg's INTERVIEWING FOR SOLUTIONS features a proven, solutions-oriented approach to basic interviewing that views clients as competent, helps them to visualize the changes they want, and builds on what they are already doing that works. Throughout the book, the authors present models for solution-focused work, illustrated by examples and supported by research. This edition features multimedia resources such as an instructional DVD with integrated exercises, Social Work CourseMate (an online solution with integrated eBook, quizzes, flashcards, and more), and PracticeStudio (an online video upload and grading program), all of which are available for packaging with the text. These unique supplementary materials include demonstration interviews, instructional ideas, class (or workshop) exercises, exercises for practice outside of class, sample test items, tools for solution building with clients, and more.

Features and Benefits

  • The instructional DVD with "Guided Exercises" invites the learner into recorded interviews through a set of pre-programmed stops and requests for their interviewing questions and responses. Learners must listen, absorb client perceptions and language, and formulate responses and next questions "in the moment," much as they would in actual interviews. The book is completely cross-referenced to identify specific clips where given skills and types of solution-focused conversations may be found.
  • The text presents a step-by-step description of how to build solutions with clients collaboratively, helping students to see how to apply the skills when working with clients.
  • Generous excerpts from actual interviews illustrate solution-focused techniques.
  • The text provides readers with interviewing protocols and other tools for use with clients.
  • The authors include outcome data about the usefulness of the approach with a wide range of clients and client difficulties.
  • The Appendix provides very helpful forms and questionnaires that students or professionals can use with clients.
  • The DVD features interviews by Insoo Berg and Peter DeJong.

Table of Contents

1. From Problem Solving to Solution Building.
2. Solution Building, The Basics.
3. Skills for Not Knowing and Leading from One Step Behind.
4. Getting Started: How to Pay Attention to What the Client Wants.
5. How to Amplify What Clients Want: The Miracle Question.
6. Exploring for Exceptions, Building on Client Strengths and Successes.
7. Formulating Feedback for Clients.
8. Later Sessions: Finding, Amplifying, and Measuring Client Progress.
9. Interviewing Clients in Involuntary Situations: Children, Dyads, and the Mandated.
10. Interviewing in Crisis Situations.
11. Outcomes.
12. Professional Values and Human Diversity.
13. Agency, Group, and Organizational Practice.
14. Applications.
15. Theoretical Implications.

What's New

  • NEW References and content have been updated to reflect the latest research, skills, and terminology.
  • NEW Chapter 3 features a significant reorganization based on emerging communications research on therapy conversations. Skills have been re-conceptualized and re-ordered to better represent those used in solution-building conversations. The chapter also includes a new section on solution-building as a "collaborative conversation" that draws on new findings and writings based on microanalysis of therapy conversations, as well as a new discussion of the concept of "grounding" that clarifies how new understandings (including elements of solutions) are created in dialogue between practitioners and clients.
  • NEW Chapter 6 now includes a section on the "miracle scale."
  • Chapter 11 includes new content such as a brief addition on early process research at BFTC; an expanded and updated section on more recent (controlled) research about outcomes of solution-focused interviewing; and direction to a Web site offering a research manual for solution focused brief therapy.
  • Chapter 12 offers updated and expanded content and references on the usefulness of solution-focused interviewing for diversity sensitive and competent practice.
  • Chapter 13 includes new sources and links to sites on solution-focused practice in groups and organizations, as well as a revised section on case documentation and links to sites with examples of solution-focused case documentation.
  • Chapter 14 addresses new program applications of using solution-focused practices in rehabilitative health care, supervision, and organizational practice.
  • Chapter 15 includes added discussion and references to microanalysis research in the field of communications analysis, which clarifies empirically how questions work in dialogue to create new meanings between clients and practitioners that lead to solutions for clients. To offer theoretical conclusions about how solutions get built between practitioners and clients, this chapter also now returns to the revised communication skills and the concept of "grounding" introduced in Chapter 3 and illustrated in dialogues throughout the book.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Printed Text + Social Work CourseMate with eBook Instant Access Code

ISBN-10: 113390582X  | ISBN-13: 9781133905820

List Price = $193.95  | CengageBrain Price = $193.95  | College Bookstore Wholesale Price = $145.75

This Bundle Includes:

  • Interviewing for Solutions
    List Price = $180.95  | CengageBrain Price = $180.95  | College Bookstore Wholesale Price = $135.75
  • CourseMate Instant Access
    List Price = $126.00  | CengageBrain Price = $126.00  | College Bookstore Wholesale Price = $126.00


Bundle: Text + Social Work CourseMate with eBook Printed Access Card

ISBN-10:  1133905811  | ISBN-13:  9781133905813

List Price = $193.95  | College Bookstore Wholesale Price = $145.75

This Bundle Includes:

  • Interviewing for Solutions
    List Price = $180.95  | CengageBrain Price = $180.95  | College Bookstore Wholesale Price = $135.75
  • CourseMate Printed Access Card
    List Price = $126.00  | College Bookstore Wholesale Price = $94.00


Bundle: Text + DVD

ISBN-10:  1133905803 | ISBN-13:  9781133905806

List Price = $255.95  | CengageBrain Price = $255.95  | College Bookstore Wholesale Price = $192.50

This Bundle Includes:

  • Interviewing for Solutions
    List Price = $180.95  | CengageBrain Price = $180.95  | College Bookstore Wholesale Price = $135.75
  • DVD
    List Price = $76.95  | CengageBrain Price = $76.95  | College Bookstore Wholesale Price = $56.75


Efficacy and Outcomes

Reviews

"A clear description and actual teaching of a model that truly supports strengths-based, collaborative practice. It is neither over-simplified nor ideological. This text is essential to teaching these methods to students/learners."

— Nina Aronoff, Wheelock College

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

DVD  (ISBN-10: 1133354874 | ISBN-13: 9781133354871)

Available packaged with the text, this instructional DVD with "Guided Exercises" invites the learner into recorded interviews through a set of pre-programmed stops and requests for their interviewing questions and responses. Learners must listen, absorb client perceptions and language, and formulate responses and next questions "in the moment" much as they would in actual interviews. The book is completely cross-referenced to identify specific clips where given skills and types of solution-focused conversations may be found.

List Price = $76.95  | CengageBrain Price = $76.95  | College Bookstore Wholesale Price = $56.75

CourseMate Instant Access  (ISBN-10: 1133371523 | ISBN-13: 9781133371526)

Cengage Learning's Social Work CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, quizzes, videos, and more, and EngagementTracker, a first-of-its-kind tool that monitors student engagement in the course. The accompanying instructor website offers access to password-protected resources such as an electronic version of the instructor's manual, test bank, and PowerPoint® slides.

List Price = $126.00  | CengageBrain Price = $126.00  | College Bookstore Wholesale Price = $126.00

Helping Professions Learning Center 2-Semester Instant Access Code  (ISBN-10: 0495500879 | ISBN-13: 9780495500872)

Designed to help you bridge the gap between coursework and practice, the Helping Professions Learning Center (HPLC) offers a centralized online resource that allows students to build skills and gain even more confidence and familiarity with the principles that govern the life of the helping professional. The interactive site consists of: Video Activities organized by curriculum area and accompanied by critical thinking questions; Ethics, Diversity, and Theory-based Case Studies; Flashcards and Practice Quizzes; a Professional Development Center; and a Research and Writing Center.

List Price = $32.00  | CengageBrain Price = $32.00  | College Bookstore Wholesale Price = $32.00

eBook Instant Access Code, Intl. Edition  (ISBN-10: 1133371450 | ISBN-13: 9781133371458)

INTERVIEWING FOR SOLUTIONS, 4E, International Edition is also available as an Interactive eBook that allows your students to take notes, highlight, search and interact with embedded media specific to this text.

List Price = $98.00  | College Bookstore Wholesale Price = $98.00

CourseMate Instant Access, Intl. Edition  (ISBN-10: 1133371507 | ISBN-13: 9781133371502)

Cengage Learning’s Counseling CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated eBook, quizzes, videos, and more, and EngagementTracker, a first-of-its-kind tool that monitors student engagement in the course. The accompanying instructor website offers access to password-protected resources such as an electronic version of the instructor’s manual, test bank, and PowerPoint® slides.

List Price = $144.00  | College Bookstore Wholesale Price = $144.00

Student Supplements

DVD  (ISBN-10: 1133354874 | ISBN-13: 9781133354871)

This instructional DVD with "Guided Exercises" invites the learner into recorded interviews through a set of pre-programmed stops and requests for their interviewing questions and responses. Learners must listen, absorb client perceptions and language, and formulate responses and next questions "in the moment" much as they would in actual interviews. The book is completely cross-referenced to identify specific clips where given skills and types of solution-focused conversations may be found.

List Price = $76.95  | CengageBrain Price = $76.95  | College Bookstore Wholesale Price = $56.75

CourseMate Instant Access  (ISBN-10: 1133371523 | ISBN-13: 9781133371526)

Cengage Learning's Social Work CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including videos, quizzes, and more in your Social Work CourseMate, accessed through CengageBrain.com.

List Price = $126.00  | CengageBrain Price = $126.00  | College Bookstore Wholesale Price = $126.00

Helping Professions Learning Center 2-Semester Instant Access Code  (ISBN-10: 0495500879 | ISBN-13: 9780495500872)

Designed to help you bridge the gap between coursework and practice, the Helping Professions Learning Center (HPLC) offers a centralized online resource that allows you to build your skills and gain even more confidence and familiarity with the principles that govern the life of the helping professional. The interactive site consists of: Video Activities organized by curriculum area and accompanied by critical thinking questions; Ethics, Diversity, and Theory-based Case Studies; Flashcards and Practice Quizzes; a Professional Development Center; and a Research and Writing Center.

List Price = $32.00  | CengageBrain Price = $32.00  | College Bookstore Wholesale Price = $32.00

eBook Instant Access Code, Intl. Edition  (ISBN-10: 1133371450 | ISBN-13: 9781133371458)

INTERVIEWING FOR SOLUTIONS, 4E, International Edition is also available as an Interactive eBook that allows you to take notes, highlight, search and interact with embedded media specific to this text.

List Price = $98.00  | College Bookstore Wholesale Price = $98.00

CourseMate Instant Access, Intl. Edition  (ISBN-10: 1133371507 | ISBN-13: 9781133371502)

Cengage Learning’s Counseling CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access an integrated eBook, learning tools including videos, quizzes, and more in your Counseling CourseMate.

List Price = $144.00  | College Bookstore Wholesale Price = $144.00

Meet the Author

Author Bio

Peter De Jong

Peter De Jong, Ph.D., is a professor of social work at Calvin College in Grand Rapids, Michigan. He has been an outpatient therapist, case worker, and led trainings and consultations with mental health clinics, family service agencies, juvenile corrections programs, and schools. In addition to co-authoring (with Insoo Kim Berg) two earlier editions of INTERVIEWING FOR SOLUTIONS, he has written several articles and book chapters on solution-focused therapy. Peter continues to develop new practice tools and therapy and training manuals, and to conduct research on practice and how new practitioners acquire a solution-focused outlook and skills.

Insoo Kim Berg

Insoo Kim Berg, M.S.S.W. is a co-developer of the solution-focused approach and is the director of the Brief Family Therapy Center, Milwaukee, Wisconsin. Many of her 10 books and over 35 papers have been translated into 14 languages. Among her books are FAMILY BASED SERVICES, WORKING WITH THE PROBLEM DRINKER (co-author Scott D. Miller), BUILDING SOLUTIONS IN CHILD PROTECTIVE SERVICES (co-author Susan Kelly), and CHILDREN'S SOLUTION WORK (co-author Therese Steiner). Insoo lectures across North America, Europe, Scandinavia, and Pacific Rim countries and consults with organizations and various government agencies.