Higher Education

Healthcare Human Resource Management, 3rd Edition

  • Walter J. Flynn Saint Mary's University of Minnesota
  • Robert L. Mathis University of Nebraska at Omaha
  • John H. Jackson University of Wyoming
  • Sean Valentine University of North Dakota
  • ISBN-10: 1285057538  |  ISBN-13: 9781285057538
  • 448 Pages
  • © 2016 | Published
  • College Bookstore Wholesale Price = $123.75
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The unique aspects of healthcare HRM generate a demand for a focused, specialized text. HEALTHCARE HUMAN RESOURCE MANAGEMENT, 3E is relevant to instructors in traditional academic settings, as well as to practitioners, consultants and other managerial professionals in various healthcare settings. This unique text satisfies the continuous need for current, topical information on healthcare management in the ever-changing context of the healthcare industry, including a thorough discussion of healthcare reform's impact on the HR function.

Features and Benefits

  • The third edition of HEALTHCARE HUMAN RESOURCE MANAGEMENT focuses on the ever-changing HR needs of healthcare organizations and what healthcare HR professionals must know and do to contribute to their organizations.
  • There is thorough discussion of how healthcare reform is and will impact the HR function in healthcare organizations.
  • Relevant chapter case studies provide "real world" context to the chapter material.
  • Each chapter begins with "Healthcare HR Insights," actual examples of programs, solutions, and/or initiatives undertaken by various healthcare organizations and relevant to individual chapter content.
  • Discussion questions are interspersed at the end of sections to enliven chapters, increase student interest, and help improve critical-thinking skills.
  • As a reference to those new to HR, healthcare, or both, key terms can be found quickly in the glossary at the end of the text.
  • This text provides a careful balance of HR management theory and specific healthcare applications, with examples appropriate to each.
  • Each chapter concludes with a mini-case presenting issues in the context of human resource management healthcare.

Table of Contents

1. The Nature and Challenges of Healthcare HR Management.
2. Healthcare HR Competencies, Structures, and Quality Standards.
3. Strategic HR Management.
4. Legal Issues Affecting the Healthcare Workplace.
5. Job Design and Analysis.
6. Healthcare Recruitment and Selection.
7. Organizational Relations and Employee Retention in Healthcare.
8. Training and Development in Healthcare Organizations.
9. Performance Management in Healthcare Organizations.
10. Employee Relations in the Healthcare Industry.
11. Labor Relations and Healthcare Organizations.
12. Healthcare Compensation Practices.
13. The Management of Benefits and Variable Payin Healthcare.
14. Safety, Health, and Security in Healthcare Organizations.

What's New

  • Healthcare reform discussion in each chapter provides current, relevant information on this important topic.
  • Chapters have been expanded to cover more information on each chapter topic.
  • The third edition has been updated with topics that are important in the field of human resource management and will find their application in healthcare settings such as new techniques in performance management, the impact of technology on HR and HR Metrics.
  • Updated research, data, and figures provide the most current information.
  • New case studies present interesting issues in the context of human resource management healthcare.

Efficacy and Outcomes


"It is very user-friendly!! This is a well-written textbook!! The students usually comment on the value of the book."

— Dr. Margaret Britt, Mount Vernon Nazarene University


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Companion Website  (ISBN-10: 1285057546 | ISBN-13: 9781285057545)

List Price = $31.95  | College Bookstore Wholesale Price = $23.00

Meet the Author

Author Bio

Walter J. Flynn

Walter Flynn is co-owner/founder of W. J. Flynn and Associates, LLC, Human Resource Consultants, St. Paul, Minnesota. His clients have included the following: medical centers, hospitals, clinics, physician practices, colleges and universities, insurance companies, pharmacy benefit management and industrial companies. Walt holds an MBA in Management from Xavier University, Cincinnati, Ohio and a BS in Psychology from Northern Kentucky University, Highland Heights, KY. Walt holds an adjunct faculty position within the Masters of Health and Human Services program at Saint Mary's University of Minnesota. He is a member of SHRM and a Lifetime SPHR.

Robert L. Mathis

Dr. Robert L. Mathis is professor emeritus of management at the University of Nebraska at Omaha (UNO). Born and raised in Texas, he received his BBA and MBA from Texas Tech University and a Ph.D. in Management and Organization from the University of Colorado. At UNO, he has received the "Excellence in Teaching" award. Dr. Mathis has co-authored several books and published numerous articles covering a variety of topics. He also has held national offices in the Society for Human Resource Management (SHRM) and served as president of the Human Resource Certification Institute (HRCI). In addition, he is certified as a Senior Professional in Human Resources (SPHR) by HRCI. He has had extensive consulting experiences with organizations of all sizes and in a variety of areas. Firms assisted have been in the telecommunications, telemarketing, financial, manufacturing, retail, healthcare, and utility industries. Dr. Mathis has extensive specialized consulting experience in establishing or revising compensation plans for small- and medium-sized firms. Internationally, he has consulting and training experience with organizations in Australia, Lithuania, Romania, Moldova, and Taiwan.

John H. Jackson

Dr. John H. Jackson is professor of management at the University of Wyoming. Born in Alaska, he received his BBA and MBA from Texas Tech University. He worked in the telecommunications industry in human resources management for several years before completing his PhD in Management and Organization at the University of Colorado. During his academic career, Dr. Jackson authored six other college texts and more than 50 articles and papers, including those appearing in ACADEMY OF MANAGEMENT REVIEW, JOURNAL OF MANAGEMENT, HUMAN RESOURCE MANAGEMENT, and HUMAN RESOURCES PLANNING. He has consulted with a variety of organizations on HR and management development matters and has served as an expert witness in a number of HR-related cases. At the University of Wyoming, he served four terms as department head in the Department of Management and Marketing. Dr. Jackson received the university's highest teaching award and has been recognized for his work with two-way interactive television for MBA students. Two Wyoming governors have appointed him to the Wyoming Business Council and the Workforce Development Council. Dr. Jackson serves as president of Silverwood Ranches, Inc.

Sean Valentine

Dr. Sean R. Valentine is the University of North Dakota alumni leadership and ethics professor and professor of management. Originally from Texas, he received a BS in Management/Human Resources from Park University, a BS in Hotel, Restaurant, and Tourism Management from New Mexico State University, an MBA in Business Administration from Texas State University, and a DBA in Management from Louisiana Tech University. He was employed in the hospitality industry for many years and was an officer in the Army National Guard. During his academic career, Dr. Valentine published more than 75 articles in journals such as HUMAN RESOURCE MANAGEMENT, HUMAN RELATIONS, HUMAN RESOURCE DEVELOPMENT QUARTERLY, EMPLOYEE RESPONSIBILITIES AND RIGHTS JOURNAL, JOURNAL OF BUSINESS RESEARCH, JOURNAL OF BUSINESS ETHICS, JOURNAL OF PERSONAL SELLING & SALES MANAGEMENT, CONTEMPORARY ACCOUNTING RESEARCH, and BEHAVIORAL RESEARCH IN ACCOUNTING. His primary research and teaching interests include human resource management, business ethics, and organizational behavior, and he has received numerous awards and other recognition for his work. He also has consulted with a variety of organizations on different business matters.