Higher Education

Organization Theory and Design, 11th Edition

  • Richard L. Daft Vanderbilt University
  • ISBN-10: 1111221294  |  ISBN-13: 9781111221294
  • 688 Pages
  • Previous Editions: 2010, 2007, 2004
  • © 2013 | Published
  • College Bookstore Wholesale Price = $299.25
  • Newer Edition Available
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About

Overview

Introduce your students to the most progressive thinking about organizations today as acclaimed author Richard Daft balances recent, innovative ideas with proven classic theories and effective business practices. Daft's best-selling ORGANIZATION THEORY AND DESIGN presents a captivating, compelling snapshot of contemporary organizations and the concepts driving their success that will immediately engage and inspire your students. Recognized as one of the most systematic, well-organized texts in the market, ORGANIZATION THEORY AND DESIGN helps both future and current managers thoroughly prepare for the challenges they are certain to face in today's business world. This revision showcases some of today's most current examples and research alongside time-tested principles. Students see, firsthand, how many of today's well-known organizations have learned to cope and even thrive amidst a rapidly changing, highly competitive international environment. Featured organizations include BP, Disney/Pixar, Volvo, Barnes & Noble, and Cisco Systems. Organization studies, proven cases, and illustrations provide the insights necessary to better understand modern organizations, while new and proven learning features give your students important opportunities to apply concepts and refine their personal business skills and insights.

Additional Product Information

Features and Benefits

  • "MANAGING BY DESIGN" QUESTIONS INSTANTLY ENGAGE STUDENTS: These engaging questions immediately grab your students' attention, giving them a unique opportunity to actively participate with the chapter content as they complete three short opinion questions related to the chapter's topics.
  • "ASSESS YOUR ANSWER" FEATURES PROVIDE MEANINGFUL BUSINESS CONTEXT: At appropriate places throughout the chapter, your students revisit and review their "Managing by Design" question and answer from the beginning of the chapter. This in-depth analysis of previous answers allows them to place the information within the context of what they've already learned in the chapter.
  • "HOW DO YOU FIT THE DESIGN?" SELF-TESTS PLACE STUDENTS IN MANAGEMENT ROLES: Now you can give your students an opportunity to visualize themselves in the position of manager. These unique questionnaires connect the student's personal preferences to chapter material to heighten interest and show relevance of the concepts.
  • "WORKBOOK" EXERCISES PROVIDE HANDS-ON EXPERIENCE: Proven and popular Workbook exercises in each chapter provide an opportunity for students to gain more experience working hands-on with the chapter's content.
  • "MANAGER'S BRIEFCASE" HIGHLIGHTS HOW TO APPLY CONCEPTS: Conveniently located in the chapter margins, this practical feature clearly demonstrates to your students how to use the chapter's concepts to analyze cases and, ultimately, manage organizations most effectively.
  • "CASE FOR ANALYSIS" ENCOURAGES IN-DEPTH THINKING: Driven by intriguing situations in real businesses, these end-of-chapter cases highlight significant chapter concepts. They are extremely valuable in guiding student analysis and prompting meaningful classroom discussion.
  • INTEGRATIVE CASES IMMEDIATELY INVOLVE STUDENTS: Engaging Integrative Cases at the end of this edition highlight familiar organizations and encourage students to discuss and apply numerous organization concepts.

Table of Contents

ART 1: INTRODUCTION TO ORGANIZATIONS.
1. Organizations and Organization Theory.
PART 2: ORGANIZATIONAL PURPOSE AND STRUCTURAL DESIGN.
2. Strategy, Organization Design, and Effectiveness.
3. Fundamentals of Organization Structure.
PART 3: OPEN SYSTEM DESIGN ELEMENTS.
4. The External Environment.
5. Interorganizational Relationships.
6. Designing Organizations for the International Environment.
PART 4: INTERNAL DESIGN ELEMENTS.
7. Manufacturing and Service Technologies.
8. Using Information Technology for Control and Coordination.
9. Organization Size, Life Cycle, and Decline.
PART 5: MANAGING DYNAMIC PROCESSES.
10. Organizational Culture and Ethical Values.
11. Innovation and Change.
12. Decision-Making Processes.
13. Conflict, Power, and Politics.
INTEGRATIVE CASES.
1.0 Developing Global Teams to Meet 21st Century Challenges at W. L. Gore &
Associates.
2.0 It Isn’t So Simple: Infrastructure Change at Royce Consulting.
3.0 IKEA: Scandinavian Style.
4.0 Custom Chip, Inc.
5.0 First Union: An Office Without Walls.
6.0 Lean Initiatives and Growth at Orlando Metering Company.
7.0 The Plaza Inn.
8.0 Costco: Join the Club.
9.0 The Donor Services Department.
10.0 Cisco Systems: Evolution of Structure.
11.0 Hartland Memorial Hospital (A): An Inbox Exercise.
12.0 Perdue Farms.
Glossary.
Name Index.

What's New

  • NEW COURSEMATE STUDY TOOLS FOR STUDENTS: Engaging, trackable, and affordable, the new CourseMate website offers a dynamic way to bring course concepts to life with interactive learning, study, and exam preparation tools that support this printed edition of the text. Provide your students with this robust array of learning tools to enrich their course experience. Students gain immediate access to videos with quizzing and PowerPoint® slides, as well as helpful interactive quizzes and engaging games. The Engagement Tracker tool, when used, provides you with the ability to identify at-risk students while it's still early enough to help, and also allows you to see what resources your student find most valuable.
  • NEW "IN PRACTICE" EXAMPLES DEMONSTRATE THEORY IN ACTION: This edition contains many new "In Practice" examples that illustrate theoretical concepts in organizational settings. Many examples are international, and all are based on real organizations. New "In Practice" cases used within chapters include BP, Cisco Systems, Acer Inc., Volvo, Disney/Pixar, Smart Balance, Barnes & Noble, Johns Hopkins Medicine, Sandberg Furniture, Every Child Succeeds, Huawai Technologies, and more.
  • NEW "BOOK MARKS" EMPHASIZE CURRENT ISSUES THROUGH INSIGHTFUL BOOK REVIEWS: Unique "Book Mark" book reviews throughout this edition reflect current concerns of today's managers in actual leading organizations. These insightful reviews detail how companies are dealing with the challenges of today's changing environment. Several "Book Mark" features are new for this edition.
  • NEW INTERNATIONAL COVERAGE ENHANCES GLOBAL VISION OF TEXT: Additional international coverage throughout the text has been added to the already robust international representation, giving students a truly global view of organization theory.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Printed Text + Management CourseMate with eBook Instant Access Code

ISBN-10: 1285326636  | ISBN-13: 9781285326634

List Price = $410.95  | CengageBrain Price = $410.95  | College Bookstore Wholesale Price = $309.25

This Bundle Includes:

  • Organization Theory and Design
    List Price = $398.95  | CengageBrain Price = $398.95  | College Bookstore Wholesale Price = $299.25
  • CourseMate with Career Transitions 2.0 Instant Access
    List Price = $278.00  | CengageBrain Price = $278.00  | College Bookstore Wholesale Price = $278.00


Bundle: Text + Management CourseMate with eBook Printed Access Card

ISBN-10:  1285326644 | ISBN-13:  9781285326641

List Price = $410.95  | College Bookstore Wholesale Price = $309.25

This Bundle Includes:

  • Organization Theory and Design
    List Price = $398.95  | CengageBrain Price = $398.95  | College Bookstore Wholesale Price = $299.25
  • CourseMate with Career Transitions 2.0 Printed Access Card
    List Price = $278.00  | College Bookstore Wholesale Price = $208.00


Efficacy and Outcomes

Reviews

"I have used this book since it was first published, with both undergrads & MBAs. It seems to be written at a level that is effective for both groups. I chose it because I know Dick and respect his research. I have kept using it because it is not too low level (as many texts are) and it also reflects accurately what is known in this field based on research, rather than what practitioners 'think' is good practice. Of necessity he summarizes some of the research findings rather briefly but usually the models and recommendations are based on empirical findings. I like that Daft also takes an applied focus and provides many examples."

— Janet Near, Indiana University

"I very much like the explicit presentation of [the Managing by Design] questions as a launching point to in-class discussion. It would give the students something concrete to start with in terms of preparing for the session's discussion."

— Allen D. Engle, Sr., Eastern Kentucky University

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Resource CD-ROM  (ISBN-10: 1111968608 | ISBN-13: 9781111968601)

Find everything you need to create a dynamic, interactive learning environment for your students with all of the key instructor ancillaries (Instructor's Manual, Test Bank, ExamView®, and PowerPoint® slides) at your fingertips. This powerful CD-ROM provides the ultimate time-saving tool for customizing lectures and presentations. The indispensable Instructor's Manual contains chapter overviews and outlines, lecture enhancements, discussion questions, discussion of workbook activities and chapter cases, and case notes. The proven Test Bank offers multiple-choice, true/false, and essay questions. ExamView® contains all of the questions in the printed Test Bank. You can easily add, edit, or select specific questions, instructions, and answers (randomly or numerically) on the screen. Bring your lectures to life with the dynamic PowerPoint® Lecture Presentation slides. You can easily customize your multimedia classroom presentation with approximately 150 slides, including figures and tables from the text as well as outside materials to clarify chapter concepts. Sides are organized by chapter and can be easily modified.

DVD  (ISBN-10: 1111825858 | ISBN-13: 9781111825850)

Now you can deepen your students' understanding of organization and design concepts and visually reinforce the principles of the text with these engaging video segments. This DVD includes video clips to effectively focus your students' attention on basic organization theory and design principles.

CourseMate with Career Transitions 2.0 Instant Access  (ISBN-10: 111196050X | ISBN-13: 9781111960506)

Engaging, trackable, and affordable, the new CourseMate website offers a dynamic way to bring course concepts to life with interactive learning, study, and exam preparation tools that support this printed edition of the text. Provide your students with this robust array of learning tools to enrich their course experience. Students gain immediate access to videos with quizzing and PowerPoint® slides, as well as helpful interactive quizzes and engaging games. The Engagement Tracker tool, when used, provides you with the ability to identify at-risk students while it's still early enough to help, and also allows you to see what resources your student find most valuable.

List Price = $278.00  | CengageBrain Price = $278.00  | College Bookstore Wholesale Price = $278.00

WebTutor™ on WebCT™ with eBook on Gateway, 1 term (6 months) Instant Access  (ISBN-10: 1133260527 | ISBN-13: 9781133260523)

Jumpstart your course with this interactive, web-based, teaching and learning resource that is designed specifically for Daft's ORGANIZATION THEORY AND DESIGN. Easily blend, add, edit, reorganize, or delete content, including media assets, quizzing, web links, discussion topics, interactive games and exercises, and more. These tools supplement the classroom experience and ensure students leave with the resources they need to succeed in management today.

List Price = $290.00  | CengageBrain Price = $290.00  | College Bookstore Wholesale Price = $290.00

WebTutor™ on Blackboard® with eBook on Gateway Instant Access Code  (ISBN-10: 1133260497 | ISBN-13: 9781133260493)

Jumpstart your course with this interactive, web-based teaching and learning resource that is designed specifically for Daft's ORGANIZATION THEORY AND DESIGN. Easily blend, add, edit, reorganize, or delete content, including media assets, quizzing, web links, discussion topics, interactive games and exercises, and more. These tools supplement the classroom experience and ensure students leave with the resources they need to succeed in management today.

List Price = $290.00  | CengageBrain Price = $290.00  | College Bookstore Wholesale Price = $290.00

Global Economic Watch GEC Resource Center Printed Access Card  (ISBN-10: 1439040753 | ISBN-13: 9781439040751)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides educators with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

List Price = $30.00  | College Bookstore Wholesale Price = $22.50

Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

List Price = $103.95  | CengageBrain Price = $103.95  | College Bookstore Wholesale Price = $78.00

Student Supplements

CourseMate with Career Transitions 2.0 Instant Access  (ISBN-10: 111196050X | ISBN-13: 9781111960506)

Make the grade with CourseMate! This interactive website helps you make the most of your study time by accessing everything you need to succeed online in one convenient place. This new MANAGEMENT CourseMate provides an interactive eBook that allows you to take notes; highlight, bookmark, and search a complete eBook; and reference in-context glossary definitions. Numerous interactive learning tools, such as quizzes, flashcards, videos, and more, help you master today's management concepts.

List Price = $278.00  | CengageBrain Price = $278.00  | College Bookstore Wholesale Price = $278.00

WebTutor™ on WebCT™ with eBook on Gateway, 1 term (6 months) Instant Access  (ISBN-10: 1133260527 | ISBN-13: 9781133260523)

Stay connected to your instructor, classmates, and textbook content! More than just an interactive study guide, WebTutor™ is an anytime, anywhere online learning resource that uses a host of interactive study guide features, including quizzes, concept reviews, animated figures, discussion forums, and video clips to help you stay ahead of the game.

List Price = $290.00  | CengageBrain Price = $290.00  | College Bookstore Wholesale Price = $290.00

WebTutor™ on Blackboard® with eBook on Gateway Instant Access Code  (ISBN-10: 1133260497 | ISBN-13: 9781133260493)

Stay connected to your instructor, classmates, and textbook content! More than just an interactive study guide, WebTutor™ is an anytime, anywhere online learning resource that uses a host of interactive study guide features, including quizzes, concept reviews, animated figures, discussion forums, and video clips to help you stay ahead of the game.

List Price = $290.00  | CengageBrain Price = $290.00  | College Bookstore Wholesale Price = $290.00

Flash Cards, 1 term (6 months) Instant Access  (ISBN-10: 1285795598 | ISBN-13: 9781285795591)

Flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Interactive flashcards include terms and definitions for each chapter. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

List Price = $4.00  | CengageBrain Price = $4.00  | College Bookstore Wholesale Price = $4.00

Global Economic Watch GEC Resource Center Printed Access Card  (ISBN-10: 1439040753 | ISBN-13: 9781439040751)

The current global economic crisis leaves more and more questions unanswered every day and presents "one of the most teachable moments of the century." South-Western delivers the solution. The Global Economic Crisis Resource Center is an online one-stop shopping location that provides you with current news, journal articles, videos, podcasts, PowerPoint® slides, test questions, and much more.

List Price = $30.00  | College Bookstore Wholesale Price = $22.50

Business and Company Resource Center User's Guide (with Access Code)  (ISBN-10: 0759347956 | ISBN-13: 9780759347953)

Put a complete business library at your fingertips with The Business & Company Resource Center. The BCRC is a premier online business research tool that allows you to seamlessly search thousands of periodicals, journals, references, financial information, industry reports, company histories and much more.

List Price = $103.95  | CengageBrain Price = $103.95  | College Bookstore Wholesale Price = $78.00

Quizzing Instant Access  (ISBN-10: 1285791797 | ISBN-13: 9781285791791)

Interactive practice quizzes designed to work with your text can help you to review and learn essential terms and key concepts. True/false and multiple choice questions are included for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, flash cards are already included.

List Price = $6.00  | CengageBrain Price = $6.00  | College Bookstore Wholesale Price = $6.00

Quizzing with Flash Cards Instant Access  (ISBN-10: 1285787994 | ISBN-13: 9781285787992)

Interactive practice quizzes and flashcards designed to work with your text can help you to review and learn essential terms and key concepts. Flashcards contain terms and definitions for each chapter. Practice quizzes consist of true/false and multiple choice questions for each chapter. Check your score and take quizzes again if needed. A reference for where to find more material in the text is included with each answer. This is instant access product; at the completion of your purchase, simply go to "My Home" and gain immediate access to your product. Note: If you have purchased CourseMate for your title, practice quizzes and flashcards are already included.

List Price = $6.00  | CengageBrain Price = $6.00  | College Bookstore Wholesale Price = $6.00

Meet the Author

Author Bio

Richard L. Daft

Richard L. Daft, Ph.D., is the Brownlee O. Currey, Jr. Professor of Management and Principal Senior Lecturer in the Owen Graduate School of Management at Vanderbilt University, where he specializes in the study of leadership and organization theory. Dr. Daft is a fellow of the Academy of Management and has served on the editorial boards of Academy of Management Journal, Administrative Science Quarterly, and Journal of Management Education. He was associate editor-in-chief of Organization Science and associate editor of Administrative Science Quarterly. Dr. Daft has authored or co-authored 13 books, including The Executive and the Elephant, Organization Theory and Design, and Management. He also has authored dozens of scholarly articles, papers, and chapters, and he has published in the Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Strategic Management Journal, Journal of Management; Accounting, Organizations and Society, Management Science, MIS Quarterly, and Organizational Behavior Teaching Review. Dr. Daft has received several government research grants in organization design, organizational innovation and change, strategy implementation, and organizational information processing. An active teacher and respected consultant, Dr. Daft has served as associate dean and helped manage a start-up enterprise. He has been involved in management development and consulting for numerous organizations, including the American Banking Association, AutoZone, Bridgestone, Vulcan Materials, TVA, Pratt & Whitney, Allstate Insurance, State Farm Insurance, the United States Air Force, the U.S. Army, Central Parking System, USAA, Bristol-Myers Squibb, and Vanderbilt University Medical Center.