Higher Education

An Overview of the Human Services, 2nd Edition

  • Kristi Kanel California State University, Fullerton
  • Melanie Horn-Mallers California State University, Fullerton
  • ISBN-10: 1285465105  |  ISBN-13: 9781285465104
  • 384 Pages
  • Previous Editions: 2008
  • © 2016 | Published
  • College Bookstore Wholesale Price = $123.75
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About

Overview

Written for students who are just beginning to study human services, this practical, easy-to-read guide provides a nuts-and-bolts overview of the field as well as a glimpse of what students can expect as they continue their education and begin working in their profession. Because the field encompasses many career opportunities, skills, and client populations, this text also helps students decide which specialty is right for them. AN OVERVIEW OF THE HUMAN SERVICES, 2nd Edition, provides a look at human services agencies, jobs, workers, and populations served; a clear analysis of the major theories of causality; and helpful special chapters on such important topics as ethics and stress management. It prepares students by challenging them to become active learners via self-reflection, case studies, real-world scenarios, applied and experiential activities, and inventories. This edition has been significantly revised and reorganized to improve coverage and flow of the material; for instance, with earlier and more detailed coverage of ethics, more information on two-year human service degrees, an entire chapter on case management, and a new chapter devoted to the issues and interventions related to interpersonal partner abuse, sexual assault (including military sexual assault), HIV/AIDS, and LGBT populations.

Features and Benefits

  • Every chapter includes critical thinking and reflection questions to encourage students to explore their own values as well as their thoughts and feelings about the material.
  • A case study, accompanied by an exit quiz, concludes each chapter, giving students the opportunity to practice applying chapter concepts in a real-world context.
  • Each chapter contains applied activities that bring chapter concepts to life and help students personalize what they have read by asking them to reflect on their own lives, role-play with other students, and perform activities outside of class.
  • Chapter review questions and a glossary of terms aid students in studying and test preparation.
  • Cengage Learning's CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated MindTap™ Reader, video with activities, exercises, case studies, glossary, flashcards, and quizzing.

Table of Contents

1. Human Services: Foundational Concepts and Historical Background.
2. Modern Day Human Services: Policies and Programs, Interventions, and Demographic Considerations.
3. Ethical and Multicultural Issues in the Human Services.
4. Human Service Workers.
5. Basic Counseling Skills, Personal Characteristics of Human Service Workers, and Theoretical Approaches to Counseling.
6. Crisis Intervention, Suicide Prevention, PTSD, Community Disasters and Trauma Response, and Military Trauma.
7. Human Service Populations.
8. Mental Illness, Poverty, Disabilities, Crime/Violence, Substance Abuse.
9. Interpersonal Partner Abuse, Sexual Assault, HIV/AIDS, and LGBT Issues.
10. Stress Management.
11. Case Management.
12. Macro-level Practice.
13. Leadership and Organizational Structure.

What's New

  • The book is updated throughout, including current statistics related to client populations and many new tables that highlight pertinent facts related to the narrative discussions.
  • Based on reviewer feedback, chapters and topics have been rearranged to improve the flow of the material. For instance, the history section (formerly Chapter 2) now appears in Chapter 1. The issues related to sociological theories are now presented in the first three chapters.
  • Chapter 2, “Modern Day Human Services: Policies and Programs, Interventions, and Demographic Considerations,” is now devoted to present-day human service legislation and practices.
  • The ethics chapter, formerly Chapter 11, now appears as Chapter 3. The chapter now covers multicultural issues as well as the latest ethical issues, including the use of the Internet.
  • Chapter 4, “Human Service Workers,” now discusses the Council on Human Services standards in detail. It also features an increased focus on careers for two-year human service degrees and the new certification in Human Services.
  • Chapter 5, “Basic Counseling Skills, Personal Characteristics of Human Service Workers, and Theoretical Approaches to Counseling,” now covers communication skills as well as all of the topics noted in the new chapter title.
  • Chapter 6 is now devoted to a number of topics designated in its new title, “Crisis Intervention, Suicide Prevention, PTSD, Community Disasters and Trauma Response, and Military Trauma.”
  • Chapters 7 through 9, which cover client populations and related services delivery, have been reorganized. Client populations are discussed first, followed by discussion of issues for each population and the interventions for each. Chapter 7 covers the needs of children, adolescents, and the elderly. Chapter 8 covers the issues and interventions for mental illness, poverty, disabilities, crime/violence, and substance abuse. Chapter 9 focuses on issues and interventions related to interpersonal partner abuse, sexual assault (including military sexual assault), HIV/AIDS, and LGBT populations.
  • Chapter 11 is now devoted to case management; Chapter 12 focuses on macro-level practice, including grants and proposals, evaluations, community organizing, policy making, coalition building, and lobbying; and Chapter 13 discusses leadership models in the human services as well as organizational structure.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

Bundle: Text + CourseMate™, 1 term (6 months) Printed Access Card

ISBN-10: 1285993489  | ISBN-13: 9781285993485

List Price = $177.95  | College Bookstore Wholesale Price = $133.75

This Bundle Includes:

  • An Overview of the Human Services
    List Price = $164.95  | CengageBrain Price = $164.95  | College Bookstore Wholesale Price = $123.75
  • CourseMate, 1 term (6 months) Printed Access Card
    List Price = $115.00  | College Bookstore Wholesale Price = $86.00


Printed Text + LMS Integrated for CourseMate, 1 term (6 months) Instant Access

ISBN-10:  1337080608 | ISBN-13:  9781337080606

List Price = $177.95  | CengageBrain Price = $177.95  | College Bookstore Wholesale Price = $133.75

This Bundle Includes:

  • An Overview of the Human Services
    List Price = $164.95  | CengageBrain Price = $164.95  | College Bookstore Wholesale Price = $123.75
  • LMS Integrated for CourseMate™, 1 term Instant Access
    List Price = $115.00  | CengageBrain Price = $115.00  | College Bookstore Wholesale Price = $115.00


Efficacy and Outcomes

Reviews

“Comprehensive and content-rich. A great overview of key human service concepts and programs.”

— Ray Feroz, Clarion University

“[This book] provides the student a wealth of practical knowledge and introduces the reader to the breadth and depth of the field.”

— Victoria Schultz, Wharton County Junior College

Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Online Instructor's Manual  (ISBN-10: 1285465237 | ISBN-13: 9781285465234)

The instructor's manual contains a variety of resources to aid instructors in preparing and presenting text material in a manner that meets their personal preferences and course needs. It presents suggestions and resources to enhance and facilitate learning.

Online Test Bank  (ISBN-10: 1285465253 | ISBN-13: 9781285465258)

For assessment support, the updated test bank includes multiple-choice and short-answer/ essay questions for each chapter.

Online PowerPoint®  (ISBN-10: 1285857607 | ISBN-13: 9781285857602)

These vibrant Microsoft® PowerPoint® lecture slides for each chapter assist you with your lecture by providing concept coverage from the textbook.

CourseMate, 1 term (6 months) Instant Access  (ISBN-10: 1285465415 | ISBN-13: 9781285465418)

Cengage Learning's Counseling CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. CourseMate includes an integrated MindTap™ Reader, video with activities, exercises, case studies, glossary, flashcards, and quizzing -as well as the Engagement Tracker gradebook, a first-of-its-kind tool that monitors student engagement in the course.

List Price = $115.00  | CengageBrain Price = $115.00  | College Bookstore Wholesale Price = $115.00

Student Supplements

CourseMate, 1 term (6 months) Instant Access  (ISBN-10: 1285465415 | ISBN-13: 9781285465418)

Cengage Learning's Counseling CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support the printed textbook. Access to CourseMate includes an integrated MindTap™ Reader, video with activities, exercises, case studies, glossary, flashcards, and quizzing.

List Price = $115.00  | CengageBrain Price = $115.00  | College Bookstore Wholesale Price = $115.00

LMS Integrated for CourseMate™, 1 term Instant Access  (ISBN-10: 1305510267 | ISBN-13: 9781305510265)

List Price = $115.00  | CengageBrain Price = $115.00  | College Bookstore Wholesale Price = $115.00

Meet the Author

Author Bio

Kristi Kanel

Kristi Kanel (Ph.D., University of Southern California) is a Full Professor at California State University, Fullerton in the Department of Human Services where she has been teaching for over 31 years. She is the author of A GUIDE TO CRISIS INTERVENTION, 5th Edition; HUMAN SERVICE DELIVERY TO LATINOS, 2nd Edition; and AN OVERVIEW OF THE HUMAN SERVICES, 2nd Edition (with Melanie Horn-Mallers). Dr. Kanel was a practicing psychotherapist for over 25 years. Her experience as a counselor includes working at two non-profit agencies (the Anaheim Free Clinic and a battered woman's shelter), a public agency, a managed care organization, and in private practice where she worked with a multitude of client populations, specializing in trauma. Her most recent research has focused on the mental health needs and interventions for the veterans of the Iraq and Afghanistan wars. Other research includes mental health needs of Latinos and crisis intervention practices.

Melanie Horn-Mallers

Melanie Horn-Mallers (Ph.D, University of Arizona) is an Associate Professor in the Department of Human Services and the Masters in Gerontology Program at California State University, Fullerton. She was trained to be a life span developmental researcher with a focus on stress, health, and coping across adulthood, as well as emphasis on family systems theory, social ecology, and biopsychosocial models of human development. Her current research includes examination of the role of parent-child relationship quality on stress reactivity across adulthood and the relationship between technological use among aging Americans and well-being. Her published works include refereed journal articles in Psychology and Health, The Gerontologist, and Developmental Psychology. She also recently co-edited a reference text entitled CONSUMER SURVIVAL: AN ENCYCLOPEDIA OF CONSUMER RIGHTS, SAFETY, AND PROTECTION. Her teaching interests are in the areas of human services, leadership, and advocacy; and health and development.