Higher Education

Supervision: Concepts and Practices of Management, 13th Edition

  • Edwin C. Leonard Indiana University
  • Kelly A. Trusty Western Michigan University School of Public Affairs and Administration
  • ISBN-10: 1285866371  |  ISBN-13: 9781285866376
  • 656 Pages
  • Previous Editions: 2013, 2010, 2007
  • © 2016 | Published
  • College Bookstore Wholesale Price = $208.50

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About

Overview

Help students differentiate themselves in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from both authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, which let students experience supervisory roles themselves. Special attention to diversity and ethics also helps students develop a better sense of life beyond the classroom and enhances the text's thorough coverage of communication, decision making, conflict resolution, and other essential supervisory skills.

Features and Benefits

  • Chapter-Opening Cases: These popular vignettes of real business challenges immediately draw students into current supervisory issues, encouraging them to delve deeper into chapter material to solve problem situations. Most (more than 50%) of these Opening Cases have been completely revised.
  • Efficient Course Preparation System: A hallmark strength of SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E, the integrated learning system organizes the text and supplements around central learning objectives to streamline course preparation and guide students to the right areas of study.
  • Critical-Thinking Applications: Proven applications in each chapter require students to assess, analyze, and develop supervisory strategies--and develop unexpected yet efficient solutions.
  • Memorable Supervisory Tips: Drawn from the authors' extensive firsthand experience, these suggestions highlight some of the most important skills in supervisory management today, providing students with practical skills they can use immediately and in their future careers.

Table of Contents

Part I: SUPERVISORY MANAGEMENT OVERVIEW AND CHALLENGES.
1. The Supervisory Challenge.
2. The Management Functions.
3. Supervisory Planning.
4. Supervising a Diverse Workforce.
Critical Incidents Part I.
Part II: ESSENTIALS OF EFFECTIVE SUPERVISION.
5. Leadership and Followership.
6. Communicating in a Noisy World.
7. Principles of Motivating Followers.
8. Solving Problems, Making Decisions and Managing Change.
Critical Incidents Part II.
Part III: ORGANIZING, STAFFING, MANAGING AND MEASURING FOR SUCCESS.
9. The Principles of Organizing.
10. Empowering Employees for Success.
11. Building Effective Teams.
12. Performance Management.
Critical Incidents Part III.
Part IV: CONTROLLING AND MANAGING PERFORMANCE AND CONFLICT.
13. Fundamentals of Controlling.
14. Resolving Conflicts.
15. Positive Discipline.
Critical Incidents Part IV.

What's New

  • Dynamic new author team: Kelly A. Trusty joins Ed Leonard. Dr. Trusty's enthusiasm, technological expertise, and real-world experiences make her a perfect fit in delivering new up-to-date coverage in a format that is easy to read and understand.
  • All video clips have been revised and offer up-to-date coverage of real-world companies and situations, offering an alternative approach for students to learn more about the application of supervisory skills and concepts.
  • More than 50% of new "You Make the Call" chapter-opening vignettes have been completely revised.
  • There is new coverage in areas such as health and safety, global organizations, and management of remote employees, as well as an increased focus on ethics.
  • Personal and team skill-building activities have been updated.

Learning Resource Bundles

Choose the textbook packaged with the resources that best meet your course and student needs. Contact your Learning Consultant for more information.

ePack: Text + MindTap® Management, 1 term (6 months) Instant Access

ISBN-10: 1305938313  | ISBN-13: 9781305938311

List Price = $290.95  | CengageBrain Price = $290.95  | College Bookstore Wholesale Price = $218.50

This Bundle Includes:

  • Supervision: Concepts and Practices of Management
    List Price = $277.95  | CengageBrain Price = $277.95  | College Bookstore Wholesale Price = $208.50
  • MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management
    List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00


Bundle: Text + MindTap® Management, 1 term (6 months) Printed Access Card

ISBN-10:  130593833X  | ISBN-13:  9781305938335

List Price = $290.95  | CengageBrain Price = $290.95  | College Bookstore Wholesale Price = $218.50

This Bundle Includes:

  • Supervision: Concepts and Practices of Management
    List Price = $277.95  | CengageBrain Price = $277.95  | College Bookstore Wholesale Price = $208.50
  • MindTap® Management, 1 term (6 months) Printed Access Card
    List Price = $99.00  | College Bookstore Wholesale Price = $74.25


ePack: Text + LMS Integrated for MindTap® Management, 1 term (6 months) Instant Access

ISBN-10:  1305938348  | ISBN-13:  9781305938342

List Price = $290.95  | CengageBrain Price = $290.95  | College Bookstore Wholesale Price = $218.50

This Bundle Includes:

  • Supervision: Concepts and Practices of Management
    List Price = $277.95  | CengageBrain Price = $277.95  | College Bookstore Wholesale Price = $208.50
  • LMS Integrated for MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management
    List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00


Bundle: Text + LMS Integrated for MindTap® Management, 1 term (6 months) Printed Access Card

ISBN-10:  1305938321 | ISBN-13:  9781305938328

List Price = $290.95  | College Bookstore Wholesale Price = $218.50

This Bundle Includes:

  • Supervision: Concepts and Practices of Management
    List Price = $277.95  | CengageBrain Price = $277.95  | College Bookstore Wholesale Price = $208.50
  • LMS Integrated for MindTap® Management, 1 term (6 months) Printed Access Card
    List Price = $99.00  | College Bookstore Wholesale Price = $74.25


Supplements

All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Companion Website  (ISBN-10: 1285869516 | ISBN-13: 9781285869513)

When you adopt SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E, students get access to a variety of online learning and study tools, including key-term study aids and essential materials for online reference. You also receive access to the Instructor's Manual, Test Bank, PowerPoint® slides, and additional cases.

DVD  (ISBN-10: 1305113683 | ISBN-13: 9781305113688)

New video clips! The video package for SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E contains 15 video clips--one per chapter--varying in length from five to nine minutes each. These videos bring all of the theoretical supervisory management concepts to life by showing how real supervisors grapple with actual management situations. Featuring an impressive selection of forward-thinking, ethically based companies, these new videos offer real-world business acumen and valuable learning experiences from an array of businesses. (Note: Because videos are still being selected, we cannot list specific company names at this time.)

Cengage Learning Testing, powered by Cognero® Instant Access  (ISBN-10: 1305272072 | ISBN-13: 9781305272071)

Cengage Learning Testing Powered by Cognero is a flexible online system that allows you to author, edit, and manage test bank content from multiple Cengage Learning solutions; create multiple test versions in an instant; and deliver tests from your learning management system, your classroom, or wherever you want!

MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management  (ISBN-10: 1305883128 | ISBN-13: 9781305883123)

MindTap® for Leonard/Trusty's Supervision: Concepts and Practices of Management, 13th Edition, is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers.

List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00

LMS Integrated for MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management  (ISBN-10: 1305884841 | ISBN-13: 9781305884847)

This access code will provide your students with seamless access to their LMS Integrated for MindTap discipline resources from within your campus Learning Management System. Students will be prompted to enter this access code the first time that they click on a link in your course that includes Cengage content.

List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00

Student Supplements

MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management  (ISBN-10: 1305883128 | ISBN-13: 9781305883123)

MindTap® for Leonard/Trusty's Supervision: Concepts and Practices of Management, 13th Edition, provides you with the tools you need to better manage your limited time – you can complete assignments whenever and wherever you are ready to learn with course material specially customized for you by your instructor and streamlined in one proven, easy-to-use interface. With an array of tools and apps – from note taking to flashcards -- you'll get a true understanding of course concepts, helping you to achieve better grades and setting the groundwork for your future courses. Access to this product is valid for 6 months of usage.

List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00

LMS Integrated for MindTap® Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management  (ISBN-10: 1305884841 | ISBN-13: 9781305884847)

This access code will provide you with seamless access to your LMS Integrated for MindTap discipline resources from within your campus Learning Management System. You will be prompted to enter this access code the first time that you click on a link in your course that includes Cengage content.

List Price = $99.00  | CengageBrain Price = $99.00  | College Bookstore Wholesale Price = $99.00

Meet the Author

Author Bio

Edwin C. Leonard

Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.

Kelly A. Trusty

Dr. Trusty received her bachelor's degree from Purdue University, her master's degree from Ball State University, and her doctorate degree from the Western Michigan University School of Public Affairs and Administration. Dr. Trusty began her career as an elementary school teacher; she later moved into the nonprofit sector, operated a nonprofit business, and after 20 years made the natural transition to the world of higher education. She has received numerous awards and recently returned to her alma mater, Western Michigan University, to teach in the School of Public Affairs and Administration. Trusty's enthusiasm, technological expertise and life-long journey of proving what it takes to be successful in a supervisory role make her real-world experiences resonate with students.