Higher Education

Conducting Tours: A Practical Guide, 3rd Edition

  • Marc Mancini, MA, MS, PhD West Los Angeles College, Los Angeles, California
  • ISBN-10: 076681419X  |  ISBN-13: 9780766814196
  • 272 Pages
  • Previous Editions: 1996, 1990
  • © 2001 | Published
  • College Bookstore Wholesale Price = $177.00



For students seeking adventure in tourism, "Conducting Tours" offers essential, contemporary guidance needed for success in this exciting, expanding industry. Beginning with basic, valuable information about guiding, escorting, and tour planning, the text progresses with discussions on subtler topics such as guide commentary "tricks" for effective touring, psychology of group behavior, successful itineraries, and ethical challenges presented to tour leaders. In this edition, students and instructors will find the subject matter organized for greater reading clarity with chapter overviews, highlighted glossary terms, and magazine-style prose. Numerous photos, graphics, and quotes from industry leaders highlight key points, and over 40 charts, maps and illustrations give visual, easy access renderings of information. The professional profiles, end-of-chapter summaries and activities enables learners to comprehend real-life experiences and apply their knowledge to field settings. This integrated textbook/workbook is the only source necessary to learn about "Conducting Tours".

Additional Product Information

Features and Benefits

  • Integrated textbook/workbook allows students to learn about the subject from only one source.
  • Magazine-style prose makes reading about destination travel enjoyable and inspiring
  • Over 30 entertaining and thought-provoking activities are included to promote critical thinking, and help students apply knowledge in an entertaining, realistic fashion
  • Profiles of working guides, tour managers, and tour-related personnel makes issues affiliated with conducting tours come alive
  • Profiles of working guides, tour managers, and tour-related personnel makes issues affiliated with conducting tours come alive
  • Numerous instructional strategies are given to boost student comprehension and retention of subject matter

Table of Contents

Chapter 1: What is Tour Conducting? Chapter 2: City and Site Guiding. Chapter 3: Multi-Day Tours. Chapter 4: Client and Escort Psychology. Chapter 5: Working with Hotels. Chapter 6: Air Travel and Tours. Chapter 7: Suppliers and Attractions. Chapter 8: Expecting the Unexpected. Chapter 9: Creating a Tour. Chapter 10: Getting the Job…and Keeping it. Appendix. Glossary. Bibliography. Index.


All supplements have been updated in coordination with the main title. Select the main title's "About" tab, then select "What's New" for updates specific to title's edition.

For more information about these supplements, or to obtain them, contact your Learning Consultant.

Instructor Supplements

Instructor's Manual  (ISBN-10: 0766814203 | ISBN-13: 9780766814202)

Meet the Author

Author Bio

Marc Mancini, MA, MS, PhD

Dr. Marc Mancini is one of the travel industry's most popular speakers on sales and geography. His seminars draw up to 1,000 attendees, and his consulting skills have served such pacesetting companies as American Express, Lufthansa, American Airlines, and the Carlson Group. He was the principle designer of CLIA's new certification and training programs. He had also produced six destination and training videos. Dr. Mancini is currently a Professor at West Los Angeles College in Los Angeles, California.