1. The Search for the Scope and Purpose of Public Administration.
Reading 1.1: The Study of Administration (Woodrow Wilson). Reading 1.2: The Study of Public Administration in the United States (Richard J. Stillman II). Case Study 1: The Blast in Centralia No. 5: A Mine Disaster No One Stopped (John Barlow Martin).
Part I: THE PATTERN OF PUBLIC ADMINISTRATION IN AMERICA: ITS ENVIRONMENT, STRUCTURE, AND PEOPLE.
2. The Formal Structure: The Concept of Bureaucracy.
Reading 2: Bureaucracy (Max Weber). Case Study 2: How Kristin Died (George Lardner, Jr.).
3. The General Environment: The Concept of Ecology.
Reading 3: The Ecology of Public Administration (John M. Gaus). Case Study 3: William Robertson: Exemplar of Politics and Public Management Rightly Understood (Terry L. Cooper and Thomas A. Bryer).
4. The Political Environment: The Concept of Administrative Power.
Reading 4: Power and Administration (Norton E. Long). Case Study 4: The Columbia Accident (Maureen Hogan Casamayou).
5. Intergovernmental Relations (IGR): The Concept of Opportunistic Federalism.
Reading 5: From Cooperative to Opportunistic Federalism (Tim Conlan). Case Study 5: Wichita Confronts Contamination (Susan Rosegrant).
6. Internal Dynamics: The Concept of the Informal Group.
Reading 6: Hawthorne and the Western Electric Company (Elton Mayo). Case Study 6: American Ground: Unbuilding the World Trade Center (William Langewiesche).
7. Key Decision Makers Inside Public Administration: The Concept of Competing Bureaucratic Subsystems.
Reading 7: Inside Public Bureaucracy (Richard J. Stillman II). Case Study 7: The Decision to Go to War with Iraq (James P. Pfiffner).
Part II: THE MULTIPLE FUNCTIONS OF PUBLIC ADMINISTRATORS: THEIR MAJOR ACTIVITIES, RESPONSIBILITIES, AND ROLES.
8. Decision Making: The Concept of Incremental Choice.
Reading 8: The Science of "Muddling Through" (Charles E. Lindblom). Case Study 8: How A City Slowly Drowned (Michael Grunwald and Susan B. Glasser).
9. Administrative Communications: The Concept of Its Professional Centrality.
Reading 9: Administrative Communication (Or How to Make All the Rest Work): The Concept of Its Professional Centrality (James L. Garnett). Case Study 9: The Shootings at Columbine High School: The Law Enforcement Response (Susan Rosegrant).
10. Executive Management: The Concept of Collaborative Management
Reading 10: Collaborative Processes: Inside the Black Box (Anne Marie Thomson and James L. Perry). Case Study 10: Government as a Catalyst: Can It Work Again with Wireless Internet Access (Abhijit Jain, Munir Mandviwalla, and Rajiv D. Banker).
11. Public Personnel Motivation: The Concept of the Public Service Culture.
Reading 11: The Public Service Culture (Lois Recascino Wise). Case Study 11: Who Brought Bernadine Healy Down? (Deborah Sontag).
12. Public Budgeting: The Concept of Budgeting as Political Choice.
Reading 12: The Politics of Public Budgets (Irene S. Rubin). Case Study 12: Death of a Spy Satelitte Program (Philip Taubman).
13. Administration Reorganization: The Concept of the Four Tides of Reform.
Reading 13: The Tides of Reform Revisited: Patterns in Making Government Work (Paul C. Light). Case Study 13: Expectations (Katherine Boo).
Part III. ENDURING AND UNRESOLVED RELATIONSHIPS: CENTRAL VALUE QUESTIONS, ISSUES, AND DILEMMAS OF CONTEMPORARY PUBLIC ADMINISTRATION.
14. The Relationship Between Politics and Administration: The Concept of Issue Networks.
Reading 14: Issues Networks and the Executive Establishment (Hugh Heclo). Case Study 14: Reinventing School Lunch: Transforming a Food Policy into a Nutrition Policy (Laura S. Sims).
15. The Relationship Between Bureaucracy and the Public Interest: The Concept of Administrative Responsibility.
Reading 15: Public Policy and the Nature of Administrative Responsibility (Carl J. Friedrich). Case Study 15: Torture as Public Policy (James P. Pfiffner).
16. The Relationship Between Ethics and Public Administration: The Concept of Competing Ethical Obligations.
Reading 16: Public Administration and Ethics: A Prologue to a Preface (Dwight Waldo). Case Study 16: George Tenet and the Last Great Days of the CIA (Richard D.White).