Comprehensive Skill Assessment Tool (CSAT) Medium/Heavy Duty Truck Series, 1st Edition
- Delmar, Cengage Learning
- ISBN-10: 1418006335 | ISBN-13: 9781418006334
- © 2006 | Published
- College Bookstore Wholesale Price = $198.00 List Price = $ 262.95
The first step toward developing effective training programs is to determine what is needed to achieve strategic business objectives and then formulate a plan to identify the gaps. The Comprehensive Skill Assessment Tool (CSAT) for medium/heavy duty truck technicians is a unique online skill gap analysis tool that identifies areas of strength and areas needing improvement across several key areas. It helps training managers identify organizational training needs and effectively direct their budgets. CSAT provides valuable pre and post training assessments to measure progress throughout the program and offers unique tracking for managers to monitor progress, while providing proof of return on investment.